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The differences between client services consultants and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services consultant and a client service specialist. Additionally, a client services consultant has an average salary of $66,671, which is higher than the $40,043 average annual salary of a client service specialist.
The top three skills for a client services consultant include customer service, HR and project management. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Client Services Consultant | Client Service Specialist | |
| Yearly salary | $66,671 | $40,043 |
| Hourly rate | $32.05 | $19.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 258,107 | 225,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Client services consultants and client service specialists have different pay scales, as shown below.
| Client Services Consultant | Client Service Specialist | |
| Average salary | $66,671 | $40,043 |
| Salary range | Between $40,000 And $109,000 | Between $26,000 And $61,000 |
| Highest paying City | Uniondale, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Control Risks | Moody's |
| Best paying industry | Technology | Finance |
There are a few differences between a client services consultant and a client service specialist in terms of educational background:
| Client Services Consultant | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client services consultants' and client service specialists' demographics:
| Client Services Consultant | Client Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 47.9% Female, 52.1% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |