Client services consultant vs client services administrator

The differences between client services consultants and client services administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client services consultant and a client services administrator. Additionally, a client services consultant has an average salary of $66,671, which is higher than the $42,359 average annual salary of a client services administrator.

The top three skills for a client services consultant include customer service, HR and project management. The most important skills for a client services administrator are customer service, excellent organizational, and data entry.

Client services consultant vs client services administrator overview

	Client Services Consultant	Client Services Administrator
Yearly salary	$66,671	$42,359
Hourly rate	$32.05	$20.36
Growth rate	-4%	-4%
Number of jobs	258,107	165,043
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 62%
Average age	40	40
Years of experience	12	12

What does a client services consultant do?

A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.

What does a client services administrator do?

Known as customer service administrators, client service administrators assist and support customers in different industries. The administrators deal with customers through emails or phone calls. They receive orders via email, post, or phone, respond accordingly, and process them on time. It is also part of their job to manage the complaints and inquiries of their customers. Among the skills they need to develop include salesmanship, teamwork, communication, and problem-solving.

Client services consultant vs client services administrator salary

Client services consultants and client services administrators have different pay scales, as shown below.

	Client Services Consultant	Client Services Administrator
Average salary	$66,671	$42,359
Salary range	Between $40,000 And $109,000	Between $27,000 And $65,000
Highest paying City	Uniondale, NY	Lakewood, NJ
Highest paying state	New York	New Jersey
Best paying company	Control Risks	Ernst & Young
Best paying industry	Technology	Pharmaceutical

Differences between client services consultant and client services administrator education

There are a few differences between a client services consultant and a client services administrator in terms of educational background:

	Client Services Consultant	Client Services Administrator
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	-	-

Client services consultant vs client services administrator demographics

Here are the differences between client services consultants' and client services administrators' demographics:

	Client Services Consultant	Client Services Administrator
Average age	40	40
Gender ratio	Male, 47.9% Female, 52.1%	Male, 33.3% Female, 66.7%
Race ratio	Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between client services consultant and client services administrator duties and responsibilities

Client services consultant example responsibilities.

Manage 100+ clients every 4 weeks and engage in their advertising campaigns using 3 CRM systems.
Explain all the necessary features and benefits of owning a BMW to ensure individual sales are achieve.
Manage, document and track daily all technical inquiries using Salesforce.com.
Work with technical support as needed to effectively troubleshoot, analyze and resolve a client's concern and/or inquiry.
Provide guidance and troubleshoot project challenges during fielding.
Ensure accurate data integrity with the HRIS system database.

Client services administrator example responsibilities.

Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Advance proficiency in creating/editing PowerPoint presentations.
Assist in preparation of client presentations using Microsoft PowerPoint.
Assist in developing and implementing new policies and procedures pertaining to the administrative and management functions of the foreclosure department.
Demonstrate excellent customer service acting as a liaison between the mortgage companies, contractors, and HUD.
Submit over allowable charges on the claims to HUD and order preservation work once approval is received.

Client services consultant vs client services administrator skills

Common client services consultant skills

Customer Service, 77%
HR, 2%
Project Management, 1%
Payroll, 1%
Client Service, 1%
Client Satisfaction, 1%

Common client services administrator skills

Customer Service, 25%
Excellent Organizational, 13%
Data Entry, 6%
Phone Calls, 5%
HR, 4%
Outbound Calls, 4%

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Office and Administrative Industry
Client Services Consultant
Client Services Consultant vs Client Services Administrator

Updated January 8, 2025

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