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The differences between client services consultants and consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client services consultant, becoming a consultant takes usually requires 2-4 years. Additionally, a consultant has an average salary of $78,912, which is higher than the $66,671 average annual salary of a client services consultant.
The top three skills for a client services consultant include customer service, HR and project management. The most important skills for a consultant are customer service, strong analytical, and project management.
| Client Services Consultant | Consultant | |
| Yearly salary | $66,671 | $78,912 |
| Hourly rate | $32.05 | $37.94 |
| Growth rate | -4% | 11% |
| Number of jobs | 258,107 | 171,733 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 64% |
| Average age | 40 | 44 |
| Years of experience | 12 | 4 |
A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.
Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.
Client services consultants and consultants have different pay scales, as shown below.
| Client Services Consultant | Consultant | |
| Average salary | $66,671 | $78,912 |
| Salary range | Between $40,000 And $109,000 | Between $58,000 And $107,000 |
| Highest paying City | Uniondale, NY | Washington, DC |
| Highest paying state | New York | New Jersey |
| Best paying company | Control Risks | L.E.K. Consulting |
| Best paying industry | Technology | Technology |
There are a few differences between a client services consultant and a consultant in terms of educational background:
| Client Services Consultant | Consultant | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | Northwestern University |
Here are the differences between client services consultants' and consultants' demographics:
| Client Services Consultant | Consultant | |
| Average age | 40 | 44 |
| Gender ratio | Male, 47.9% Female, 52.1% | Male, 58.4% Female, 41.6% |
| Race ratio | Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7% | Black or African American, 7.8% Unknown, 4.5% Hispanic or Latino, 8.7% Asian, 13.8% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 12% |