Client services executive vs client relationship manager

The differences between client services executives and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $81,221 average annual salary of a client services executive.

The top three skills for a client services executive include account management, client service and customer service. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.

Client services executive vs client relationship manager overview

	Client Services Executive	Client Relationship Manager
Yearly salary	$81,221	$89,226
Hourly rate	$39.05	$42.90
Growth rate	6%	5%
Number of jobs	143,187	85,793
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 77%
Average age	44	46
Years of experience	-	8

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

Client services executive vs client relationship manager salary

Client services executives and client relationship managers have different pay scales, as shown below.

	Client Services Executive	Client Relationship Manager
Average salary	$81,221	$89,226
Salary range	Between $51,000 And $129,000	Between $57,000 And $139,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Maryland	Massachusetts
Best paying company	UST Global	Fenwick & West
Best paying industry	Finance	Technology

Differences between client services executive and client relationship manager education

There are a few differences between a client services executive and a client relationship manager in terms of educational background:

	Client Services Executive	Client Relationship Manager
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 77%
Most common major	Business	Business
Most common college	Stanford University	University of Southern California

Client services executive vs client relationship manager demographics

Here are the differences between client services executives' and client relationship managers' demographics:

	Client Services Executive	Client Relationship Manager
Average age	44	46
Gender ratio	Male, 52.6% Female, 47.4%	Male, 47.2% Female, 52.8%
Race ratio	Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	5%	7%

Differences between client services executive and client relationship manager duties and responsibilities

Client services executive example responsibilities.

Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Client relationship manager example responsibilities.

Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
Major responsibilities include client acquisition, client management, cross-selling and risk management.
Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.

Client services executive vs client relationship manager skills

Common client services executive skills

Account Management, 9%
Client Service, 7%
Customer Service, 7%
Project Management, 5%
Business Development, 5%
Client Relationships, 5%

Common client relationship manager skills

Customer Service, 13%
Client Service, 6%
Client Satisfaction, 6%
Client Facing, 5%
Product Knowledge, 5%
Service Delivery, 5%

Client Services Executive vs. similar jobs

Client Services Executive related careers

Client Services Executive related jobs

What similar roles do

Zippia Careers
Sales Industry
Client Services Executive
Client Services Executive vs Client Relationship Manager

Updated January 8, 2025

Browse sales jobs