Client services executive vs director of managed services

The differences between client services executives and directors of managed services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a director of managed services has an average salary of $120,859, which is higher than the $81,221 average annual salary of a client services executive.

The top three skills for a client services executive include account management, client service and customer service. The most important skills for a director of managed services are oversight, cloud, and project management.

Client services executive vs director of managed services overview

	Client Services Executive	Director Of Managed Services
Yearly salary	$81,221	$120,859
Hourly rate	$39.05	$58.11
Growth rate	6%	16%
Number of jobs	143,187	117,659
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 61%
Average age	44	47
Years of experience	-	8

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

What does a director of managed services do?

A director of managed services is in charge of overseeing the business processes in an organization, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around setting goals and objectives, managing the workforce, spearheading projects and campaigns, devising strategies to optimize services, and coordinating with analysts to identify new business opportunities. Furthermore, as a director, it is essential to lead and encourage the workforce to reach new heights, all while implementing the company's policies and regulations.

Client services executive vs director of managed services salary

Client services executives and directors of managed services have different pay scales, as shown below.

	Client Services Executive	Director Of Managed Services
Average salary	$81,221	$120,859
Salary range	Between $51,000 And $129,000	Between $80,000 And $182,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Maryland	California
Best paying company	UST Global	Google
Best paying industry	Finance	Retail

Differences between client services executive and director of managed services education

There are a few differences between a client services executive and a director of managed services in terms of educational background:

	Client Services Executive	Director Of Managed Services
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	Stanford University	Carnegie Mellon University

Client services executive vs director of managed services demographics

Here are the differences between client services executives' and directors of managed services' demographics:

	Client Services Executive	Director Of Managed Services
Average age	44	47
Gender ratio	Male, 52.6% Female, 47.4%	Male, 65.4% Female, 34.6%
Race ratio	Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%	Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	5%	11%

Differences between client services executive and director of managed services duties and responsibilities

Client services executive example responsibilities.

Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Director of managed services example responsibilities.

Pioneer and manage first unix-base practice with Lawson ERP implementations.
Partner with the compliance team to define SOX procedures to manage MFG/PRO ERP.
Manage the effort to implement standards for the desktop, UNIX, and NT environments.
Project are accomplished using VMWare technology and this are the enabler for the technical sales team.
Lead implementation and expansion of monitoring and automation tools for AIX, Linux and DBMS and HTTP environments.
Manage all network activities including desktops, Intel servers, UNIX servers, PBX, printers, and telecommunication.

Client services executive vs director of managed services skills

Common client services executive skills

Account Management, 9%
Client Service, 7%
Customer Service, 7%
Project Management, 5%
Business Development, 5%
Client Relationships, 5%

Common director of managed services skills

Oversight, 6%
Cloud, 6%
Project Management, 5%
Portfolio, 5%
Healthcare, 5%
Infrastructure, 4%

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Client Services Executive
Client Services Executive vs Director Of Managed Services

Updated January 8, 2025

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