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Client technical analyst vs technical support specialist

The differences between client technical analysts and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical analyst and a technical support specialist. Additionally, a client technical analyst has an average salary of $74,846, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a client technical analyst include customer service, technical support and SQL. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Client technical analyst vs technical support specialist overview

Client Technical AnalystTechnical Support Specialist
Yearly salary$74,846$48,667
Hourly rate$35.98$23.40
Growth rate10%10%
Number of jobs137,299157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 50%
Average age4242
Years of experience22

Client technical analyst vs technical support specialist salary

Client technical analysts and technical support specialists have different pay scales, as shown below.

Client Technical AnalystTechnical Support Specialist
Average salary$74,846$48,667
Salary rangeBetween $53,000 And $104,000Between $30,000 And $76,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMichiganNew Jersey
Best paying companyWestern Alliance BankMeta
Best paying industryFinanceFinance

Differences between client technical analyst and technical support specialist education

There are a few differences between a client technical analyst and a technical support specialist in terms of educational background:

Client Technical AnalystTechnical Support Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Client technical analyst vs technical support specialist demographics

Here are the differences between client technical analysts' and technical support specialists' demographics:

Client Technical AnalystTechnical Support Specialist
Average age4242
Gender ratioMale, 67.9% Female, 32.1%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.1% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technical analyst and technical support specialist duties and responsibilities

Client technical analyst example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Install of all windows OS.
  • Work on WLAN and LAN's.
  • Support and configure Siemens VoIP phone systems
  • Write troubleshooting documentation for NOC support.
  • Log and maintain call information on a Unix proprietary system.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Client technical analyst vs technical support specialist skills

Common client technical analyst skills
  • Customer Service, 20%
  • Technical Support, 13%
  • SQL, 9%
  • Customer Satisfaction, 8%
  • Client Issues, 6%
  • LAN, 3%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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