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The differences between closing managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a closing manager and a floor manager. Additionally, a closing manager has an average salary of $60,249, which is higher than the $43,813 average annual salary of a floor manager.
The top three skills for a closing manager include customer service, cleanliness and escrow. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Closing Manager | Floor Manager | |
| Yearly salary | $60,249 | $43,813 |
| Hourly rate | $28.97 | $21.06 |
| Growth rate | 6% | 6% |
| Number of jobs | 107,728 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A Closing Manager communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the profit, loss, and capacity plan. They confirm that all team members meet the required work expectation quality. In addition to setting and managing production and work quality expectations, Closing Managers also use positive reinforcement, recognition, and team building activities to encourage and lead staff to success. They also control and send daily production email messages with current production issues, production tips, and more.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Closing managers and floor managers have different pay scales, as shown below.
| Closing Manager | Floor Manager | |
| Average salary | $60,249 | $43,813 |
| Salary range | Between $33,000 And $108,000 | Between $32,000 And $58,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Rhode Island | California |
| Best paying company | Better | Oil States International |
| Best paying industry | - | Telecommunication |
There are a few differences between a closing manager and a floor manager in terms of educational background:
| Closing Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between closing managers' and floor managers' demographics:
| Closing Manager | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 16.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |