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Closing manager vs floor manager

The differences between closing managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a closing manager and a floor manager. Additionally, a closing manager has an average salary of $60,249, which is higher than the $43,813 average annual salary of a floor manager.

The top three skills for a closing manager include customer service, cleanliness and escrow. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Closing manager vs floor manager overview

Closing ManagerFloor Manager
Yearly salary$60,249$43,813
Hourly rate$28.97$21.06
Growth rate6%6%
Number of jobs107,728442,213
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 49%
Average age4343
Years of experience66

What does a closing manager do?

A Closing Manager communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the profit, loss, and capacity plan. They confirm that all team members meet the required work expectation quality. In addition to setting and managing production and work quality expectations, Closing Managers also use positive reinforcement, recognition, and team building activities to encourage and lead staff to success. They also control and send daily production email messages with current production issues, production tips, and more.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Closing manager vs floor manager salary

Closing managers and floor managers have different pay scales, as shown below.

Closing ManagerFloor Manager
Average salary$60,249$43,813
Salary rangeBetween $33,000 And $108,000Between $32,000 And $58,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyBetterOil States International
Best paying industry-Telecommunication

Differences between closing manager and floor manager education

There are a few differences between a closing manager and a floor manager in terms of educational background:

Closing ManagerFloor Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Closing manager vs floor manager demographics

Here are the differences between closing managers' and floor managers' demographics:

Closing ManagerFloor Manager
Average age4343
Gender ratioMale, 47.0% Female, 53.0%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 16.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between closing manager and floor manager duties and responsibilities

Closing manager example responsibilities.

  • Manage shipping and delivering loans to FNMA.
  • Manage MERS registration of new loans, all transfers after purchase and QC for MERS.
  • Manage escrow and title operations staff and organize responsibilities.
  • Company originated/sold loans under guidelines of FNMA, FHLMC, FHA, VA, USDA and state bond programs.
  • Work closely with the on-site FNMA account managers.
  • Review in house originate residential loans for RESPA compliance.
  • Show more

Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
  • Show more

Closing manager vs floor manager skills

Common closing manager skills
  • Customer Service, 22%
  • Cleanliness, 16%
  • Escrow, 4%
  • Performance Reviews, 3%
  • Food Quality, 3%
  • POS, 3%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%