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Closing manager vs shop manager

The differences between closing managers and shop managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a closing manager and a shop manager. Additionally, a closing manager has an average salary of $60,249, which is higher than the $36,580 average annual salary of a shop manager.

The top three skills for a closing manager include customer service, cleanliness and escrow. The most important skills for a shop manager are customer service, taking care, and work ethic.

Closing manager vs shop manager overview

Closing ManagerShop Manager
Yearly salary$60,249$36,580
Hourly rate$28.97$17.59
Growth rate6%-
Number of jobs107,72883,627
Job satisfaction-5
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 38%
Average age4343
Years of experience66

What does a closing manager do?

A Closing Manager communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the profit, loss, and capacity plan. They confirm that all team members meet the required work expectation quality. In addition to setting and managing production and work quality expectations, Closing Managers also use positive reinforcement, recognition, and team building activities to encourage and lead staff to success. They also control and send daily production email messages with current production issues, production tips, and more.

What does a shop manager do?

As the name entails, shop managers manage an establishment's day-to-day operations, ensuring it runs effectively and smoothly. Their responsibilities include making business strategies, developing promotional materials, and ensuring that sales teams are motivated. As the shop manager, you will also oversee the store's organizational and operational standards, undertake administrative tasks, and monitor inventory levels. The requirements to become a store manager include having a high school diploma, at least three years of work experience in the retail industry, and leadership skills.

Closing manager vs shop manager salary

Closing managers and shop managers have different pay scales, as shown below.

Closing ManagerShop Manager
Average salary$60,249$36,580
Salary rangeBetween $33,000 And $108,000Between $25,000 And $52,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateRhode IslandMassachusetts
Best paying companyBetterRivian
Best paying industry-Retail

Differences between closing manager and shop manager education

There are a few differences between a closing manager and a shop manager in terms of educational background:

Closing ManagerShop Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Closing manager vs shop manager demographics

Here are the differences between closing managers' and shop managers' demographics:

Closing ManagerShop Manager
Average age4343
Gender ratioMale, 47.0% Female, 53.0%Male, 78.2% Female, 21.8%
Race ratioBlack or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 16.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 17.1% Asian, 6.9% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between closing manager and shop manager duties and responsibilities

Closing manager example responsibilities.

  • Manage shipping and delivering loans to FNMA.
  • Manage MERS registration of new loans, all transfers after purchase and QC for MERS.
  • Manage escrow and title operations staff and organize responsibilities.
  • Company originated/sold loans under guidelines of FNMA, FHLMC, FHA, VA, USDA and state bond programs.
  • Work closely with the on-site FNMA account managers.
  • Review in house originate residential loans for RESPA compliance.
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Shop manager example responsibilities.

  • Manage inventory and payment to suppliers in addition to managing payroll and other administrative tasks.
  • Manage the units respirator control program.
  • Manage gift registry for 48 stores consisting of 13,000 annual registries, $9.8MM in sales.
  • Manage inventory and work orders, train new employees, frequent QA inspections for shipping and receiving.
  • Conduct employee training that encompass all require OSHA and company safety guidelines to achieve a safe and productive work environment.
  • Manage data on POS system, mainly items being sell in the shop have to be written down and organize accordingly.
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Closing manager vs shop manager skills

Common closing manager skills
  • Customer Service, 22%
  • Cleanliness, 16%
  • Escrow, 4%
  • Performance Reviews, 3%
  • Food Quality, 3%
  • POS, 3%
Common shop manager skills
  • Customer Service, 26%
  • Taking Care, 10%
  • Work Ethic, 8%
  • Team Training, 6%
  • Product Knowledge, 5%
  • Payroll, 3%