Collections representative jobs in Chesapeake, VA

Main Purpose of the Role: The primary purpose of the Resolution Specialist is to manage and resolve customer disputes efficiently and effectively. This role involves reviewing and analyzing customer disputes, ensuring compliance with industry regulations, and facilitating timely resolutions. The Customer Resolution Advisor acts as a liaison between various departments, including Customer Service, Finance, and Logistics/Operations, to ensure that all disputes are handled promptly and accurately. This position requires strong analytical skills, attention to detail, and excellent communication abilities to improve customer satisfaction and drive process improvements. Major Areas of Responsibility: Dispute Resolution: Handle and resolve customer disputes related to detention, demurrage, freight and assessorial charges. Compliance: Ensure all disputes are handled according to the UIIA's and FMC regulations. Manage escalated matters involving all customer and trucker communications. Customer Interaction: Act as the primary point of contact for customers regarding dispute resolution, providing timely and accurate information. Ensure clear communication and provide detailed explanations for dispute resolutions. Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the resolution process. Main Tasks: * Handling customer interactions as it relates to resolving customer disputed invoices. * Work closely with cross-functional teams, including overseas colleagues, Sales Operations, Finance, and Logistics/ Operations, to understand business needs and provide data-driven solutions. Coordinate with various departments to facilitate timely resolution of disputes. * Facilitating communication with customers as it relates to their case. * Completion of Workflow for customer valid disputes. * Collect and analyze data from various sources to identify trends, patterns, and insights. Use this data to inform business strategies and improve resolution processes. * Update weekly Root Cause Analysis Report and WF/Corrector trackers as needed. * Proposing and initiating process improvement cross functionally. * Educate customers about the correct process for requesting mitigation and avoiding disputes through the portal. Provide guidance on submitting disputes and attaching necessary supporting documentation.

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. What You'll Do: Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved. Negotiate payment terms/arrangements if applicable. Review account status/information thoroughly to understand the customer's inquiry/need. Respond to inquiry/need and decide upon the most appropriate solution, if applicable. Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable. Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department. Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Trinidad & Tobago - Minimum 3 CSEC passes English is compulsory in all locations Experience Previous experience in a Collections role is preferred but not required Certificates/Licenses: Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Job DescriptionBenefits: Paid time off Training & development Automobile collections in office Contact customers about past due payments Make arrangements to resolve customer issues Communicate effectively proficient in Spanish would be helpful Communicate effectively with other team members and management Ability to inform management of unresolved issues .

Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed. Essential Responsibilities: Monitor daily past due account reports/queues Collect payments on past due bills Work with insurance companies on new/existing Total Loss claims Locate customers using credit bureau and/or loan file information Skip Tracing Ensure all customer information is correct Update customer information upon request Handle customer services related questions Follow federal and state laws dealing with debt collection Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA) Other duties as assigned. Minimum Required Skills & Competencies: Excellent organization skills Excellent communication skills and the ability to interact professionally Skilled in negotiation Problem solving skills Desired Skills & Competencies: Previous Collections Experience in the automobile/banking industry Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. Not substantially exposed to adverse environmental conditions.

Billing/Accounts Receivable Specialist (Job ID: 4049) Location: Virginia Beach, VA Remote Status: On-Site Job Id: 4049 # of Openings: 1 Billing/Accounts Receivable Specialist Purpose: * Valkyrie Enterprises has an immediate need for a Billing/Accounts Receivable Specialist who will be a key support to the Finance Department in our Virginia Beach, VA location. * This position has hybrid possibilities after 90 days of employment. Job Description: * Prepare and review complex monthly invoices according to company guidelines utilizing financial reports to ensure compliance with deliverable deadlines for federal government contract types of Cost Type, Time & Material (T&M) and Firm Fixed Price (FFP) with CLIN/SLIN/ACRN structure. * Interact with customers gathering support data to ensure invoice accuracy and work through specific billing discrepancies. * Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. * Manage multiple projects and responsibilities while continuously meeting critical deadlines. * Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. * Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. * May also include quality assurance and audit of billing activities. Qualifications * Must have a High School Diploma or equivalent * Must have experience in an accounting process, such as invoicing, general accounting, finance, account reconciliations, and analysis. * Must have experience with Microsoft Suite; Proficiency in Excel is essential. * Must be detail oriented with strong analytic and problem-solving skills, Strong written and verbal communication skills. Desired Qualifications: * Prefer Costpoint and Cognos experience. * Prefer experience with Billing FFP, T&M, and Cost Reimbursable contract types. * Prefer experience with Government online invoicing systems such as: Procurement Integrated Enterprise Environment (WAWF, myinvoice, EDA, IUID), Invoice Payment Platform (IPP) Pay.gov, GovPay, NSA.gov (MPO), ITSS. Security Requirements: * None Travel Requirements: * Occasional travel- less than 10% * If position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL ID. (More information regarding REAL ID can be found: *************************** ) Physical Requirements: * Remaining in a stationary position, often standing, or sitting for prolonged periods. * Moving about to accomplish tasks or moving from one worksite to another. * Communicating with others to exchange information. * Repeating motions that may include the wrists, hands and/or fingers. Valkyrie strictly adheres to a policy of equal employment opportunity. This policy is based on Valkyrie's commitment to hire and retain qualified employees consistent with position requirements; and to seek, employ, promote and treat all employees and applicants for employment without regard to race, color, religious creed, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation or other protected characteristics. Additionally, Valkyrie Enterprises provides a variety of benefits to eligible employees to support your best health, wellness, and future, to include medical/dental/vision options, company paid life and disability insurances, 401k with match, education reimbursement, as well as company paid holidays and paid time off (PTO). Pay Range: $24.04 - $28.84 per hour

Join Our Team as a Billing Specialist At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you. PBMares Core Values: Integrity Trust Respect Accountability Caring What that means for you: Full benefits: medical, dental, 401K match & HSA. Paid Time Off 11 paid holidays per year Flexible work schedule to include hybrid work environment. Summer Hours! Half days on Friday (based on a minimum 40-hour work week) Company investment of a minimum of 40 hours learning and development annually What You'll Do: Gather and validate client data, ensuring accuracy and integrity. Perform analytical reviews to recommend invoices aligned with engagement terms. Monitor accounts receivable and proactively follow up on overdue balances. Collaborate with partners and teams to resolve discrepancies and align invoice amounts. Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements. Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs. Analyze collection trends to recommend improvements that enhance cash flow. Contribute to finance department projects, driving process improvements and efficiency. Refine business processes to ensure billing and collections data requirements are consistently met.

Job Description Billing Clerk Gulf Copper Government Services is seeking a Billing Clerk to join our team on a permanent basis. About us: For over 75 years, Gulf Copper & Manufacturing has been a customer-driven leader in the marine and offshore industries, delivering unwavering quality and an uncompromising commitment to safety, integrity, and environmental protection. Benefits We Offer: 401 (k) Group Health & Dental Plan Short -& Long-Term Disability Insurance Life & Voluntary Life Insurance Holiday & Vacation Pay Employee Assistance Program Essential Duties and Responsibilities: This position is responsible for the following: Other duties may be assigned. Assign project numbers for new entries in CRM, open project SharePoint sites, and/or other appropriate systems. Monitor Customer Relationship Management (“CRM”) and/or other appropriate systems for project entries for accuracy, i.e., status and project start date. Open/close projects in the system and maintain project documentation including customer purchase orders, prejob budgets, etc. Set up project budgets in the ERP and/or appropriate other system and run the Cost Summary Report to confirm budget set up. Assist Project Managers with ongoing project reporting, cost review and cost correction. Attend project meetings with project managers and customers as needed. Process customer billing using the ERP and/or appropriate other system and Microsoft Excel to prepare billings and research billing issues. File the customer billing along with appropriate backup in the appropriate systems. Enter invoices in the Government's WAWF system and follow up through payment. Process revenue for month end and document revenue calculations. Communicate with Billing Manager / Accounting Managers/ Project Management and others. Contact customers to collect outstanding invoices and assist with customer questions. Attend the weekly collections meeting to update management on the status of unpaid invoices. Prepare and update Project Cash Flow forecasts. Perform other duties as assigned. Required Education & Experience: High school education or equivalent Some college courses in business, Accounting or Finance preferred. Five years of billing, accounting or equivalent experience required. Billing or accounting experience in an environment that uses Job Cost Accounting preferred. Computer literate, including advanced skills using Microsoft office (Word, Excel, Outlook) and experience with accounting software. Working Conditions: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to attend meetings at various sites. Mobility to climb up and down stairs all day, as needed. Health, transportation, and family arrangements to attend work every weekday from 8 am to 5 pm and work on the weekends, as needed. Strength to lift and carry materials weighing up to twenty (20) pounds. Vision to read printed materials and a computer screen, including the ability to look at a computer screen for at least eight hours each day. Hearing and speech to communicate in person and over the telephone. Regular exposure to all weather conditions, especially hot, humid, and/or rainy weather, combined with regular work time indoors in environmentally controlled conditions. Necessary Equipment Operation: Office equipment, including telephone, scanner, computer, printer.\ Special Skills: Excellent interpersonal and communication skills. High performance and a strong team player. Commitment to company values. Ability to function under pressure in a fast-paced environment. Ability to meet deadlines. * An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email: *********************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: *********************. Powered by JazzHR t3KsARyEEV

Join Our Team as a Billing Specialist At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you. PBMares Core Values: * Integrity * Trust * Respect * Accountability * Caring What that means for you: * Full benefits: medical, dental, 401K match & HSA. * Paid Time Off * 11 paid holidays per year * Flexible work schedule to include hybrid work environment. * Summer Hours! Half days on Friday (based on a minimum 40-hour work week) * Company investment of a minimum of 40 hours learning and development annually What You'll Do: * Gather and validate client data, ensuring accuracy and integrity. * Perform analytical reviews to recommend invoices aligned with engagement terms. * Monitor accounts receivable and proactively follow up on overdue balances. * Collaborate with partners and teams to resolve discrepancies and align invoice amounts. * Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements. * Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs. * Analyze collection trends to recommend improvements that enhance cash flow. * Contribute to finance department projects, driving process improvements and efficiency. * Refine business processes to ensure billing and collections data requirements are consistently met.

Job Title: Accounts Receivable Specialist FLSA Status: Exempt Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. Website: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America Job description: The Accounts Receivable Specialist plays a crucial role in maintaining the financial health of the organization by ensuring timely collection of outstanding invoices. This position is responsible for managing customer accounts, processing payments, and reconciling discrepancies to minimize financial risk. The specialist will work closely with the sales and customer service teams to resolve billing issues and enhance customer satisfaction. By analyzing accounts receivable data, the specialist will contribute to the development of strategies to improve cash flow and reduce overdue accounts. Ultimately, this role is vital for supporting the company's overall financial objectives and maintaining strong relationships with clients Responsibilities: Manage and monitor accounts receivable aging reports to ensure timely collection of payments. Process incoming payments, including checks, credit card transactions, and electronic transfers. Communicate with customers regarding outstanding invoices and resolve any billing discrepancies. Collaborate with internal teams to address customer inquiries and improve billing processes. Prepare and maintain accurate records of all transactions and customer communications Qualifications: High school diploma or equivalent; associate's degree in finance or accounting preferred. Proven experience in accounts receivable or a similar financial role. Strong understanding of accounting principles and practices Experience with accounting software such as QuickBooks, SAP, or similar platforms. Familiarity with financial reporting and analysis. Certification in accounts receivable or related field. Benefits: We offer a competitive and comprehensive benefits package, including: 401(k) with employer match (immediate vesting) Medical - HDHP & PPO options, Dental and Vision HSA with employer matching contributions FSA & Limited FSA Employer Paid Life/AD&D Insurance Voluntary Life Insurance Plans Paid Family Leave PTO Paid Company Holidays - 10 Days Employer Paid Short-term Disability Long-term Disability Referral Bonus Opportunities Other voluntary fringe benefits Air Control Concepts is an equal opportunity employer. Powered by JazzHR aS0RlHG7Hj

My Client is seeking a B2B Collections Specialist who can start immediately! Responsibilities Monitor aging reports and follow up with customers on past-due invoices Investigate/resolve payment discrepancies, invoice disputes, issue dunning notices, and update account notes Communicate with clients via phone, email, or portal regarding payment status Collaborate with billing and sales teams to resolve disputes or invoice errors Reconcile customer accounts and process adjustments or credits when necessary Monitor and report on KPIs such as DSO and recovery rate Collaborate with sales, billing, and customer service to ensure accuracy Recommend write-offs or escalations when appropriate Support cross-functional business partners (Customer Success, Sales) Requirements Hard skills Strong ERP skills Proficient/working knowledge of A/R tools (Gaviti) Excel reporting and aging reconciliation Knowledge of credit terms, payment plans, and compliance Soft skills Proactive problem-solving Effective customer and internal team communication Strong time management and prioritization I'm looking for an A-player for this collections role possessing a knack for collections, customer-facing, and having a sharp analytical skillset.

Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Motivation, and desire to achieve powered by YOU! Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. What You'll Do: Contact customers via phone, email, and mail to collect overdue payments Negotiate payment plans and settlements with customers to resolve outstanding debts Document all customer interactions and payment arrangements accurately in the system Follow up with customers to ensure payment agreements are upheld Collaborate with other team members to develop strategies for improving collection efforts Provide excellent customer service while adhering to company policies and regulations What We're Looking For: Ability to work full-time (40-hours per week) year round Flexible availability - shifts will be a mixture of morning, afternoon and weekends Experience in a customer service is required Previous experience in finance or call center environment is an asset. Strong attention to detail and organizational skills. Excellent communication skills, both written and verbal. Ability to work independently and manage time effectively in a fast-paced environment. Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word). Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Resolve issues with customers that have past due accounts Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED required Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent communication and negotiation skills Able to communicate in English and Spanish Compensation: $18.00 - $25.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.

Billing/Accounts Receivable Specialist Purpose: Valkyrie Enterprises has an immediate need for a Billing/Accounts Receivable Specialist who will be a key support to the Finance Department in our Virginia Beach, VA location. has hybrid possibilities after 90 days of employment. Job Description: Prepare and review complex monthly invoices according to company guidelines utilizing financial reports to ensure compliance with deliverable deadlines for federal government contract types of Cost Type, Time & Material (T&M) and Firm Fixed Price (FFP) with CLIN/SLIN/ACRN structure. Interact with customers gathering support data to ensure invoice accuracy and work through specific billing discrepancies. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. Manage multiple projects and responsibilities while continuously meeting critical deadlines. Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. May also include quality assurance and audit of billing activities. Qualifications Must have a High School Diploma or equivalent Must have experience in an accounting process, such as invoicing, general accounting, finance, account reconciliations, and analysis. Must have experience with Microsoft Suite; Proficiency in Excel is essential. Must be detail oriented with strong analytic and problem-solving skills, Strong written and verbal communication skills. Desired Qualifications: Prefer Costpoint and Cognos experience. Prefer experience with Billing FFP, T&M, and Cost Reimbursable contract types. Prefer experience with Government online invoicing systems such as: Procurement Integrated Enterprise Environment (WAWF, myinvoice, EDA, IUID), Invoice Payment Platform (IPP) Pay.gov, GovPay, NSA.gov (MPO), ITSS. Security Requirements: None Travel Requirements: Occasional travel- less than 10% If position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL ID. (More information regarding REAL ID can be found: *************************** ) Physical Requirements: Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Valkyrie strictly adheres to a policy of equal employment opportunity. This policy is based on Valkyrie's commitment to hire and retain qualified employees consistent with position requirements; and to seek, employ, promote and treat all employees and applicants for employment without regard to race, color, religious creed, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation or other protected characteristics. Additionally, Valkyrie Enterprises provides a variety of benefits to eligible employees to support your best health, wellness, and future, to include medical/dental/vision options, company paid life and disability insurances, 401k with match, education reimbursement, as well as company paid holidays and paid time off (PTO).

Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions. What You'll Do: * Contact customers via phone, email, and mail to collect overdue payments * Negotiate payment plans and settlements with customers to resolve outstanding debts * Document all customer interactions and payment arrangements accurately in the system * Follow up with customers to ensure payment agreements are upheld * Collaborate with other team members to develop strategies for improving collection efforts * Provide excellent customer service while adhering to company policies and regulations What We're Looking For: * Ability to work full-time (40-hours per week) year round * Flexible availability - shifts will be a mixture of morning, afternoon and weekends * Experience in a customer service is required * Previous experience in finance or call center environment is an asset. * Strong attention to detail and organizational skills. * Excellent communication skills, both written and verbal. * Ability to work independently and manage time effectively in a fast-paced environment. * Proficiency in using loan processing software and Microsoft Office Suite (Excel, Word). Why Join Us? * Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product - a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities of this role include reviewing each customer's situation to determine the best approach to ship the customer's product, increase account retention, and address product questions and customer concerns. With our Customer First approach, we will deliver a Best in Class experience at every opportunity! Other responsibilities include: Handling inbound/outbound calls, listening to the customer's concerns, and obtaining a form of payment to ship the customer's product Handling customer complaints Identifying & reporting escalated issues and complaints to management Processing sales & cancellations Offering savings opportunities and switching the form of payment when applicable Having a good understanding of assigned goals and objectives Perform other duties as assigned by management What we offer: Competitive Pay Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Strong computer and interpersonal communication skills 1-2 years of customer service in a call center, service industry, or retail sales A customer-focused approach with adaptability to new situations Ability to multitask, prioritize, and manage time Motivation, and desire to achieve powered by YOU! Paid Hourly + Commission Agents earn on average an additional $275+ in weekly commissions and an additional in $1,350/monthly commissions Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.