Collections representative jobs in Columbia, MO - 111 jobs
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Collections Representative
Customer Service Representative
Account Representative
Accounts Receivable Specialist
Credit And Collections Analyst
Senior Account Specialist
Collections Coordinator
Customer Service And Billing
Data Collector
Front Counter Customer Service
Midas Columbia 5750
Collections representative job in Columbia, MO
Benefits:
Employee discounts
Health insurance
Paid time off
Free food & snacks
About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.
Responsibilities:
Greet customers warmly and assist them with their service needs.
Manage front counter operations, including scheduling appointments and processing payments.
Provide information about services and promotions to enhance customer satisfaction.
Handle customer inquiries and resolve issues promptly and professionally with management
Maintain a clean and organized front counter area.
Collaborate with team members to ensure smooth service delivery.
Promote a positive and welcoming atmosphere for all customers.
Requirements:
High school diploma or equivalent; customer service experience preferred.
Must have a minimum of 1 Year of automotive parts or repair experience
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively.
Basic computer skills for scheduling and payment processing.
Reliable and punctual with a positive attitude.
About Us:
Midas of Columbia is a family owned business and has been serving the ColumbiaMO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.
Compensation: $16.00 - $17.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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$16-17 hourly Auto-Apply 60d+ ago
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Full Time Retail and Customer Service Reps
Elevated Integrated Consultants
Collections representative job in Columbia, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
JOB DESCRIPTION
We are currently hiring entry level candidates
with a CUSTOMER SERVICE, restaurant, retail sales or hospitality
background for the Account Executive position. We have found that
candidates working in these fields and other types of customer service
positions are very easy to train into our Account Executive role. We
specialize in customer retention and acquisition, and this requires the
ability to confidently interact with people.
What do we offer?
Due to expansion, we are willing to train highly motivated people for
management and customer service & sales opportunities. Candidates
must be willing to work hard in an entry level customer service
position. All openings are ideal for recent graduates, or professionals.
We offer an opportunity to gain experience and enjoy company paid
travel opportunities. We are now offering FULL-Time W2 positions with
base pay plus commission and bonus opportunities.
Training Is Provided In The Areas of:
Sales and Marketing Tactics
Account Management
Leadership/Team Building
Human Resources
Candidates will work in the following areas:
Account Management
Client Retention and Acquisition
Customer Account Negotiation
Training and coaching others to develop their skills
Learning the business aspect of running a marketing campaign
Public speaking and presentations
Sales & Marketing.
This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door)
Qualifications
JOB REQUIREMENTS
Excellent customer service skills
Great student mentality
Professionalism
Must be able to work with others in a team environment
Leadership skills
Great verbal and written communication skills
NO EXPERIENCE REQUIRED
Does this sound like you? If so, we'd like to hear from you. Apply today!
Reply back with resume.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 1d ago
Customer Service Representative - Columbia, MO
Kedia Corporation
Collections representative job in Columbia, MO
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 1d ago
Customer Service Rep(01619) - 3102 Green Meadows Way
Domino's Franchise
Collections representative job in Columbia, MO
Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor
Process customer transactions accurately and efficiently, handling cash and other forms of payment
Prepare and make pizzas according to company standards and customer specifications
Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
Collaborate with team members to ensure smooth operations during busy periods
Assist with various cleaning tasks to uphold the store's cleanliness standards
Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude
Adapt to changing priorities and multitask effectively in a fast-paced environment
Qualifications
Excellent customer service skills with a friendly and professional demeanor
Strong communication abilities, both verbal and written
Proven ability to follow directions and adhere to company policies and procedures
Basic math skills for handling cash transactions and processing orders
Ability to multitask efficiently in a fast-paced environment
Physical capability to lift up to 25 lbs. and stand for extended periods
Flexibility to work weekends, holidays, and various shifts as needed
Previous customer service experience preferred, but not required
Team-oriented mindset with a willingness to collaborate and support colleagues
Ability to remain calm and composed under pressure
Detail-oriented approach to ensure order accuracy and customer satisfaction
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 20d ago
Customer Service Representative
MFA Oil
Collections representative job in Eldon, MO
The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits.
MFA Oil Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
In an accurate and timely manner, complete daily sales and deposit reporting
Make sure daily sales and receipts are listed accurately on monthly stock sheets
Ensure that customer payments are completed accurately and applied to the correct account
Ensure that petty cash reimbursements are completed accurately, and that proper supporting documentation is attached
Assist manager in securing all tax exemption forms (FE7, MO1, etc.)
Make sure they are complete and maintain a file on all forms
Answer phones, greet customers, and satisfy routine requests courteously
Be sure that all “out of gas” calls are notified of MFA Oil's “Out of Gas” procedures
Process daily correspondence from customers and home office in a timely manner
Make sure that proper new customer documentation is completed, including required safety documentation and forms, credit application, loaned equipment agreements, propane tank leases
Maintain up-to-date filing systems
Assist with sales and collection of accounts receivable as directed by manager
Obtain propane certification and fill propane tanks as required by location
Maintain good working relationship with all employees
Maintain a clean and organized work area
Know and adhere to company policies and procedures
Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
Maintain timely and professional communication with management, employees, vendors and customers
Keep supervisor informed of any problems and/or any issues that need attention
Perform other duties as assigned
Job Requirements
High school diploma or equivalent
Legal authorization to work in the United States
At least 18 years of age
Some travel required for training
Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English
Ability to meet company requirements including successful pre-employment drug screening and criminal background check
Basic understanding of accounting principles
Ability to consistently operate a computer and other office productivity machinery including Microsoft Office products
Capability to learn new concepts and use technical materials
Ability to perform mathematical calculations in order to make change, complete reports, and account for products
Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
Physical ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift
Physical ability to move and position self to move and retrieve products and supplies from shelves under counters or stacks of inventory weighing up to 50 pounds
Willingness to work with hazardous materials
Preferred Skills
1-3 years of customer service or other applicable work experience
Ability to meet deadlines with a high degree of time management
Ability to perform detail work with accuracy
Ability to grasp new concepts quickly
Ability to work both independently and in a team environment
Ability to work at a fast pace
Ability to set priorities and goals and develop plans for achieving them
$27k-35k yearly est. 13d ago
Customer Service Representative
Quaker Windows 4.0
Collections representative job in Freeburg, MO
The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team.
Duties and Responsibilities
* As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers
* Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction
* Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team
* Communicate order updates as needed
* Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction
* Build an ongoing relationship and trust with customer accounts
* Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team
* Work with Sales Representatives to support the sales process
* Communicate with Lumberyards, Specialty Dealers and Sales Representatives
* Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System
* Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products
* Prompt and regular attendance at an assigned work location.
* Interact and communicate with employees and customers in an appropriate manner.
* Availability on site to confer with staff members with whom the employee must interact on a regular basis.
* Communicate via email, prepare reports and work schedules.
* Review and analyze data and information concerning Return Merchandise Authorizations.
* Plan, prioritize and monitor order activities.
* Complete assigned tasks/projects in a timely manner.
Supervisory Responsibility
No direct management or supervisory responsibilities.
Safety
Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly.
Travel
Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses.
Qualifications
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Proficient with Microsoft Office software: Excel, Word, Outlook
* Professional phone etiquette
* Basic math skills including the ability to convert decimals to fractions
* Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred
* Basic knowledge of Quaker's Residential Window and Door Products preferred
Preferred Education and Experience
The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.
* High School Diploma or a passed General Education Development test
* 3-6 Months related Customer Service Experience
* Lumberyard, Building Industry or Retail Sales Experience preferred
Competencies and Skills
* Customer Service Focused
* Communication Proficiency & Listening
* Team Based Mindset
* Problem Solving
* Attention to Detail
* Accuracy
* Organization
* Flexibility
* Reliability
* Time Management
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.
Physical Demands
The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds.
Work Environment
Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory.
Other Duties and Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time.
Equal Employment Opportunity Statement
Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
$28k-34k yearly est. 8d ago
Data collector / Driver
Tsmg
Collections representative job in Columbia, MO
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$35k-40k yearly est. Auto-Apply 60d+ ago
Credit & Collections Specialist
Columbia Safety & Supply Family of Companies
Collections representative job in Columbia, MO
Department
Finance
Employment Type
Full Time
Location
Columbia, Missouri
Workplace type
Onsite
Requirements for success: Ideal candidate qualities include: Why it's great to build your career with us! About Columbia Safety and Supply The Columbia Safety & Supply family of companies is a group of global industrial distributors focusing on safety equipment, tools, and gear for at-height industries and commercial users. Our success is fueled by a tenacious team of 200, headquartered in the United States, with locations strategically placed in Missouri, Georgia, Texas, California, New York & Ontario.
We are a high-reaching group of industry professionals focusing our energies on staying ahead for the competitive markets we serve. We train our employees to be Gear ExpertsⓇ that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet.
We are an INC Magazine Best Place to Work and an INC 500 company. We are seeking high performers with a drive for producing top-notch work with excellent attention to detail.
Our team has built an energetic and motivating work environment - we take pride in creating a workspace where you can succeed and have a good time while doing it. Our teammates enjoy perks like
Growing group of companies with a stable work environment
Health Insurance Benefit Options
Paid Holidays
Paid Time Off
Volunteer Paid Time Off
Paid Bereavement
Philanthropic opportunities in our communities
A collaborative, high-performing team culture
Consistent/set work hours, Monday-Friday, no weekends
Valuable work that is critical to the success of the team
Opportunities to have a voice in how things get done
Strong connections between teammates in our business allows dedication to our mission and supports each employee's personal goals. Coupling internal development with the recruitment of external candidates means we always have the most talented and diverse team possible. We believe that combining diverse talents and backgrounds to create an inclusive and successful work community is the key to long-term success.
If you are looking to be part of a structured and motivated team where you are valued for the quality work you provide, our family of companies is the right group for you!
Learn more about our brands:
GME Supply is a global distributor of fall protection, lifting & rigging gear, safety equipment, niche electronics, and safety supplies for industrial clients in the markets of tower, oil and gas, wind generation, confined space, search & rescue, and more.
Columbia Safety is a industrial distribution company focused on regional and national clients in industries like general contracting, construction, steel, concrete, HVAC, etc.
SafetyLMS is a training company focused on the education and safety of those working at height. The SLMS portfolio boasts a flexible calendar and long-standing industry trainers for exceptional in-person, on-site, online, and white paper training offerings. We work with clients to develop a program that meets the needs of our clients and industry demands.
GME Wireline focuses on the fiber cabling and connections aspect of working at height- including those working on cell phone towers, local municipalities, etc. This portfolio brand is a long-standing provider for the niche demands of the underground and leave behind pieces of the at-height industries that keep us connected.
Gearcor teammates are providing customized workwear and safety clothing connections to the at-height industries we serve. Providing Arc-flash and FR-rated apparel, footwear programs, and custom logo workwear. This team provides specialized options that keep clients safe while adding value through client branding - keeping their employees recognizable as industry leaders in their fields. Specifically, this team focuses its expertise on serving global wind energy clients and their niche demands.
Team1 is a group of experts traveling North America providing professional rescue and safety training. This group continually earns the honor of being the preferred and primary trainer for industry-leading Wind Energy clients throughout Canada. These experts are focused on expansion in order to become this same quality resource for similar markets in the US.
We train our employees to be experts that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet.
Applications are being taken exclusively online for this role, we look forward to learning about the ways that we may work together and how your talents will contribute to the vision of our organization!
Job descriptions are not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for a job. Duties, responsibilities, and activities may change at any time with or without notice.
$40k-57k yearly est. 13d ago
Patient Account Representative
Missouri Cardiovascular Specialists
Collections representative job in Columbia, MO
Full-time Description
Responsible for accurately and efficiently managing patient accounts, ensuring timely billing and collections, and providing exceptional customer service. Strong understanding of insurance processes, billing regulations, and excellent communication skills.
ESSENTIAL RESPONSIBILITIES
Patient Account Management:
Work with insurance companies, patients, and other staff to follow-up on accounts until zero balance, turned over for collection, or refund requested.
Create and maintain accurate electronic patient accounts.
Verify patient insurance eligibility and benefits.
Process patient charges and payments, including co-pays, deductibles, and co-insurance.
Post payments and adjustments to patient accounts.
Research and resolve patient billing inquiries, discrepancies, and missing information.
Generate and mail patient statements.
Manage patient payment plans and collections.
Work with staff and physicians to resolve coding and error issues and ensure accurate and timely billing.
Insurance Processing:
Submit electronic claims to insurance companies.
Monitor claim status and follow up on rejected or unpaid claims.
Appeal denied claims and provide necessary documentation.
Research and resolve insurance payment discrepancies.
Stay up-to-date on insurance regulations and changes.
Customer Service:
Provide excellent customer service to patients, answering questions and resolving concerns in a professional and courteous manner.
Explain billing policies and procedures to patients.
Assist patients with payment arrangements and financial assistance options.
Other Duties:
Maintain required billing records, reports, and files.
Drive to bank and post office daily to make deposits and pick up mail, and batch it up to post.
Assist with other duties as assigned.
Requirements
QUALIFICATIONS
High School diploma or GED.
Minimum of 1 year experience in medical billing and collections.
Knowledge of medical terminology, ICD-10 and CPT coding.
Proficiency in using electronic medical records (EMR) systems.
Minimum 40 WPM typing speed.
Strong understanding of insurance processes and procedures, including Medicare, Medicaid, and commercial insurance.
Ability to work independently and as part of a team.
Detail-oriented and organized.
Valid driver's license is required, as is use of personal vehicle (mileage reimbursed).
PHYSICAL/MENTAL DEMANDS: Ability to look at computer screen for long periods of time. Vision must be corrected to 20/20 and hearing must be in normal range. Work requires hand dexterity for using a calculator or computer keyboard, mobility to complete errands or deliveries, and sitting for extended periods of time. Driving a vehicle is required.
WORK ENVIRONMENT: This job operates in a medical office environment. This role routinely uses standard office equipment such as computers and phones.
$31k-45k yearly est. 10d ago
Account Representative - State Farm Agent Team Member
Stephanie Wilmsmeyer-State Farm Agent
Collections representative job in Columbia, MO
Job DescriptionBenefits:
Bonus based on performance
Health insurance
Paid time off
Training & development
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Stephanie Wilmsmeyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$31k-45k yearly est. 11d ago
Account Representative - State Farm Agent Team Member
Justin Hahn-State Farm Agent
Collections representative job in Columbia, MO
Job DescriptionBenefits:
401(k) matching
Competitive salary
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Justin Hahn - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$31k-45k yearly est. 7d ago
Account Representative - State Farm Agent Team Member
Nancy Baca-State Farm Agent
Collections representative job in Centralia, MO
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Health insurance
Paid time off
Training & development
ROLE DESCRIPTION: As an Account Representative for Nancy Baca Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$31k-45k yearly est. 21d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Collections representative job in Jefferson City, MO
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 1d ago
Account Representative - State Farm Agent Team Member
Dave Brown-State Farm Agent
Collections representative job in Moberly, MO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As an Account Representative for Dave Brown State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$31k-45k yearly est. 24d ago
Account Representative - State Farm Agent Team Member
Anne Hisle-State Farm Agent
Collections representative job in Marshall, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$31k-45k yearly est. 25d ago
Customer Service Representative - Columbia, MO
Kedia Corporation
Collections representative job in Columbia, MO
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Customer Service Representative
Quaker Windows 4.0
Collections representative job in Freeburg, MO
The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team.
Duties and Responsibilities
As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers
Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction
Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team
Communicate order updates as needed
Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction
Build an ongoing relationship and trust with customer accounts
Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team
Work with Sales Representatives to support the sales process
Communicate with Lumberyards, Specialty Dealers and Sales Representatives
Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System
Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products
Prompt and regular attendance at an assigned work location.
Interact and communicate with employees and customers in an appropriate manner.
Availability on site to confer with staff members with whom the employee must interact on a regular basis.
Communicate via email, prepare reports and work schedules.
Review and analyze data and information concerning Return Merchandise Authorizations.
Plan, prioritize and monitor order activities.
Complete assigned tasks/projects in a timely manner.
Supervisory Responsibility
No direct management or supervisory responsibilities.
Safety
Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly.
Travel
Minimal travel is for professional development, dealer visits or to commute between the Quaker campuses.
Qualifications
An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability .
Proficient with Microsoft Office software: Excel, Word, Outlook
Professional phone etiquette
Basic math skills including the ability to convert decimals to fractions
Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred
Basic knowledge of Quaker's Residential Window and Door Products preferred
Preferred Education and Experience
The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.
High School Diploma or a passed General Education Development test
3-6 Months related Customer Service Experience
Lumberyard, Building Industry or Retail Sales Experience preferred
Competencies and Skills
Customer Service Focused
Communication Proficiency & Listening
Team Based Mindset
Problem Solving
Attention to Detail
Accuracy
Organization
Flexibility
Reliability
Time Management
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be as job duties demand.
Physical Demands
The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds.
Work Environment
Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or for prolonged visits to certain parts of the factory.
Other Duties and Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time.
Equal Employment Opportunity Statement
Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
$28k-34k yearly est. 8d ago
Credit & Collections Invoicing Specialist
Columbia Safety & Supply Family of Companies
Collections representative job in Columbia, MO
Department
Finance
Employment Type
Full Time
Location
Columbia, Missouri
Workplace type
Onsite
Reporting To
Trinity Rainey
Requirements for success: Ideal candidate qualities include: Why it's great to build your career with us! About Columbia Safety and Supply The Columbia Safety & Supply family of companies is a group of global industrial distributors focusing on safety equipment, tools, and gear for at-height industries and commercial users. Our success is fueled by a tenacious team of 200, headquartered in the United States, with locations strategically placed in Missouri, Georgia, Texas, California, New York & Ontario.
We are a high-reaching group of industry professionals focusing our energies on staying ahead for the competitive markets we serve. We train our employees to be Gear ExpertsⓇ that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet.
We are an INC Magazine Best Place to Work and an INC 500 company. We are seeking high performers with a drive for producing top-notch work with excellent attention to detail.
Our team has built an energetic and motivating work environment - we take pride in creating a workspace where you can succeed and have a good time while doing it. Our teammates enjoy perks like
Growing group of companies with a stable work environment
Health Insurance Benefit Options
Paid Holidays
Paid Time Off
Volunteer Paid Time Off
Paid Bereavement
Philanthropic opportunities in our communities
A collaborative, high-performing team culture
Consistent/set work hours, Monday-Friday, no weekends
Valuable work that is critical to the success of the team
Opportunities to have a voice in how things get done
Strong connections between teammates in our business allows dedication to our mission and supports each employee's personal goals. Coupling internal development with the recruitment of external candidates means we always have the most talented and diverse team possible. We believe that combining diverse talents and backgrounds to create an inclusive and successful work community is the key to long-term success.
If you are looking to be part of a structured and motivated team where you are valued for the quality work you provide, our family of companies is the right group for you!
Learn more about our brands:
GME Supply is a global distributor of fall protection, lifting & rigging gear, safety equipment, niche electronics, and safety supplies for industrial clients in the markets of tower, oil and gas, wind generation, confined space, search & rescue, and more.
Columbia Safety is a industrial distribution company focused on regional and national clients in industries like general contracting, construction, steel, concrete, HVAC, etc.
SafetyLMS is a training company focused on the education and safety of those working at height. The SLMS portfolio boasts a flexible calendar and long-standing industry trainers for exceptional in-person, on-site, online, and white paper training offerings. We work with clients to develop a program that meets the needs of our clients and industry demands.
GME Wireline focuses on the fiber cabling and connections aspect of working at height- including those working on cell phone towers, local municipalities, etc. This portfolio brand is a long-standing provider for the niche demands of the underground and leave behind pieces of the at-height industries that keep us connected.
Gearcor teammates are providing customized workwear and safety clothing connections to the at-height industries we serve. Providing Arc-flash and FR-rated apparel, footwear programs, and custom logo workwear. This team provides specialized options that keep clients safe while adding value through client branding - keeping their employees recognizable as industry leaders in their fields. Specifically, this team focuses its expertise on serving global wind energy clients and their niche demands.
Team1 is a group of experts traveling North America providing professional rescue and safety training. This group continually earns the honor of being the preferred and primary trainer for industry-leading Wind Energy clients throughout Canada. These experts are focused on expansion in order to become this same quality resource for similar markets in the US.
We train our employees to be experts that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet.
Applications are being taken exclusively online for this role, we look forward to learning about the ways that we may work together and how your talents will contribute to the vision of our organization!
Job descriptions are not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for a job. Duties, responsibilities, and activities may change at any time with or without notice.
$40k-57k yearly est. 7d ago
Customer Service Rep(01518) - 827 West Monroe St
Domino's Franchise
Collections representative job in Mexico, MO
Job DescriptionGreat things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's Pizza takes care of their employees, it is a fact that we promote from within and 90% of our current franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers!
What are you waiting for? Apply today!Minimum Age 17+ years old, Positive Personality, Customer Service Oriented, Clear Energetic Voice.
Training - Orientation and training provided on the job.
$27k-35k yearly est. 18d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Jefferson City, MO
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does a collections representative earn in Columbia, MO?
The average collections representative in Columbia, MO earns between $27,000 and $43,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Columbia, MO