Collections representative jobs in Delhi, MI - 207 jobs
All
Collections Representative
Accounts Receivable Specialist
Customer Service Representative
Billing Specialist
Account Representative
Collector
Biller
Resolution Specialist
Collections Specialist
Collections Coordinator
Customer Service And Billing
Data Collector
Billing Representative
Student Loan Collector
Customer Service Representative
RMR Solutions LLC 3.9
Collections representative job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Accounts Receivable, Representative I
NSF International 4.3
Collections representative job in Ann Arbor, MI
NSF is looking for a detail-driven, customer focused Accounts Receivable Representative I to support our accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact.
#LI-EA1
$41k-55k yearly est. 2d ago
Winner's Circle - Customer Service
Daveandbusters
Collections representative job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$12.5-16 hourly Auto-Apply 60d+ ago
Resolutions Specialist
Case Credit Union 3.7
Collections representative job in Lansing, MI
Responsible for performing resolution activities associated with delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by management. Ensures that the Credit Union's professional image is maintained. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of resolution functions. a. Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses. b. Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings. c. Works toward prompt resolution of negative and delinquent accounts through negotiations with member. d. Initiates small claims proceedings when appropriate e. Represents the credit union in small claims proceedings when necessary. f. Prepares reports as requested by department manager. g. Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant. 2. Assumes responsibility for efficient administration of resolutions activities. a. Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies. b. Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence. c. Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status. d. Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets. 3. Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals. a. Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals. b. Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements. c. Maintains confidentiality. d. Develops contacts with local authorities, Tri County loss prevention and MACI members to effectively minimize Credit Union Losses. 4. Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel. a. Assist area personnel as needed. b. Keeps management informed of activities, progress attained toward established objectives, and of any significant problems. c. Attends and participates in meetings as required. 5. Assumes responsibility for related duties as required or assigned. a. Stays informed of changes in resolution policies, procedures, and related legal requirements. b. Ensures that work area is clean, secure and well maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. Additional business training strongly preferred. REQUIRED KNOWLEDGE:
General knowledge of resolution procedures, skip tracing and related laws and regulations.
Understanding of Credit Union loan products and policies.
Familiar with deposit programs and account ownership.
EXPERIENCE REQUIRED: None SKILLS/ABILITIES:
Accuracy and thoroughness in work.
Ability to manage multiple tasks and assignments.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business
$45k-54k yearly est. 60d+ ago
Customer Service Representative
Fastsigns 4.1
Collections representative job in Ann Arbor, MI
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17 - $20 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-20 hourly Auto-Apply 60d+ ago
Member Resolution Specialist
Lake Trust Credit Union 4.1
Collections representative job in Brighton, MI
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job summary
The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department.
What you'll do
* Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience.
* Debit cards increase. Credit applications for credit card increases.
* Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted.
* Support expedited cards to members.
* Provide support for cards via inbound and outbound member interactions.
What you'll bring
* 3-5 years of call center experience required
* 3-5 years of financial institution experience required
* Understanding debit/credit card fraud
* Proficient in computer skills including word, excel, and other credit union software.
What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
$45k-53k yearly est. 28d ago
Policy Billing Representative
Fastemps, Inc.
Collections representative job in Lansing, MI
Job DescriptionPolicy Billing Representative - Lansing, MI Pay: $17.00/HR Schedule: Flexible hours between 8:00 AM and 6:00 PM Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise.
Key Responsibilities:
Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity.
Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines.
Reconcile accounts to troubleshoot discrepancies and provide accurate account histories.
Interpret and analyze premium billing data to resolve complex issues.
Process pay-by-phone transactions to expedite posting and ensure accuracy.
Approve and manage pay plan changes and manual billing exceptions.
Communicate professionally through correspondence, resolving customer complaints and inquiries.
Coordinate payment adjustments and allocations for accurate financial records.
Perform high-level account reconciliations across various billing platforms.
Collaborate with internal teams on audits, upgrades, and special projects.
Qualifications:
Education:
High school diploma or GED required; Associate's degree in Accounting, Finance, Business, or related field preferred.
Experience:
2+ years of customer service experience in billing, finance, or insurance, or
Bachelor's degree with at least 1 year of related experience.
Skills:
Strong customer service skills, both written and verbal.
Experience with multi-line phone systems.
Proficiency in Microsoft Excel and financial systems.
Analytical and problem-solving skills with attention to detail.
Ability to manage priorities in a fast-paced environment.
Why Join Us?
Pay: Competitive at $17.00 per hour.
Schedule: Flexible work hours between 8:00 AM and 6:00 PM.
Growth Opportunities: Build your career in a supportive, professional workplace.
Apply today or give us a call at ************** to learn more.
Make an immediate impact by providing exceptional service and expertise in billing operations!
Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week
$17 hourly 24d ago
Data collector / Driver
Tsmg
Collections representative job in Lansing, MI
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$34k-38k yearly est. Auto-Apply 60d+ ago
Collector 2
Baylor Scott & White Health 4.5
Collections representative job in Lansing, MI
The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts.
Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry.
Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable.
Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments.
Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
**SALARY**
The pay range for this position is $16.12 (entry-level qualifications) - $24.17 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
State of Location:
Michigan As an outpatient clinician within our Applied Behavioral Analysis program (ABA), you will help children and their families learn new skills and techniques using the therapy that is most effective for autism. Our goal is to work on what's most important to the child and their support system by creating an individualized pediatric treatment program tailored to their needs. Whether it's working on communication, social skills, aggression, non-compliance, self-help skills, play, academics, or fine and gross motor skills, we always address the specific concerns for each patient. Parents and caregivers are encouraged to attend sessions so they can carry skills and home exercises into their child's daily life. Ivy's rewarding work environment allows multi-disciplinary collaboration and mentorship while maintaining autonomy and growth that is specific to each of our clinician's passions and expertise.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Pediatric Board-Certified Behavior Analyst - Howell, MI
Ivy ABA, part of the Ivy Rehab Network
$10,000 Student Loan Repayment Option Available!
Job Highlights:
Base salary commensurate with experience
Role eligible for performance bi weekly bonus
Lead a team of behavior technicians in a clinic-based setting with predictable schedules
Provide ABA services within an interdisciplinary care model comprised of behavior technicians, speech-language pathologists, occupational therapists, and physical therapists
Potential to become a founder of your very own Ivy ABA clinic as an equity partner!
Responsibilities:
Carry a caseload of 8-12 patients, partnering with your Clinic Director and Ivy ABA leadership to drive great outcomes for our young learners.
Conduct assessments and design individualized treatment plans
Coach and guide behavior technicians in implementing each patient's individual treatment plan
Coach and empower parents and caregivers to learn ABA-based principles and interventions to drive meaningful behavior change outside of session
Coordinate care as part of an interdisciplinary care team for patients who receive speech and language therapy, occupational therapy, and/or physical therapy from Ivy Rehab For Kids providers.
Qualifications:
Active BCBA certification or sitting for the BCBA exam within one month
Previous experience creating individualized treatment plans including both skill acquisition and behavior reduction treatment goals
Previous experience supervising technicians to implement individualized treatment plans
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and annual CEU (Continuing education) incentives. Tax free student loan repayment options and/or sign-on bonus opportunities.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
How Ivy Invests in You:
Clinical Team Support: Mentorship and peer-to-peer learning opportunities.
CEU Learning Opportunities: Access live CEU courses provided by the organization plus $1000 stipend for external CEUs
Leadership Development: Courses to develop strong leadership skills.
External Educational Partners: Collaborate with industry-leading institutes.
Open Your Own Clinic: Explore equity partnership opportunities.
Ivy_Paul
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$29k-43k yearly est. Auto-Apply 12d ago
Hospice Biller
Corsocare
Collections representative job in Milford, MI
in Milford, MI (not remote)
Job Title: Hospice Biller
Job Status: Full Time
At CorsoCare we offer:
Employee First Benefits: Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA
Continued Growth and Education from training, supportive leadership, and collaboration
Generous PTO/Holiday (20 days first year)
Tuition Reimbursement up to $2500 per year
Pet Insurance
Employee First Culture - YOU BELONG, YOU MATTER!
What makes you different, makes us great
You are part of a team
Your unique experiences and perspectives inspire others
A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction
Position Summary:
The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures.
Required Experience Hospice Biller:
High school graduate or GED; Some post-secondary coursework strongly preferred.
Minimum of two (2) years of experience in a hospice setting.
Knowledge of Medicare, Medicaid, and third-party reimbursement requirements.
Information system knowledge in the areas of electronic data entry and report generation.
Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system.
Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision.
Demonstrates excellent verbal and written communication skills.
Ability to maintain attention and accuracy while attending to multiple tasks simultaneously.
Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders.
Ability to speak effectively before groups of customers or employees of the organization.
Compliant with accepted professional standards and practices.
Consistently maintains a positive attitude which promotes team and optimal performance.
Responsibility for Hospice Billing
Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator
Verifies that all required patient information is present prior to preparing claims.
Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided.
Serves as a resource person to all Hospice employees.
Knowledgeable of intermediary billing policies and requirements.
Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame.
Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables.
Performs Admission and Discharge HIS (Hospice Item Set) submissions.
Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits.
Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records.
Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws.
Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately.
Participate in the Agency s Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated.
Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications.
Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed.
Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures.
Runs reports and provides information to clinical managers about issues regarding their patients.
Work toward continual improvement of the overall Agency.
Maintains OSHA and Infection control per policy.
Performs assigned administrative services.
General Working Conditions:
This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE).
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
#CORAD
$34k-45k yearly est. 44d ago
Automotive Deal Cost/Biller
Audi, Porsche, Volkswagen of Ann Arbor
Collections representative job in Ann Arbor, MI
Germain Audi Porsche Volkswagen of Ann Arbor
Automotive Deal Coster/Biller
Ann Arbor, MI
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Deal Coster/Biller, you are responsible for performing various accounting and administrative tasks related to the automotive industry. This role will involve handling financial transactions, preparing reports, reconciling accounts, and assisting with general accounting duties.
Responsibilities:
Process and verify all vehicle titles, registrations, and related documents in a timely and accurate manner, ensuring compliance with state and federal regulations.
Review and audit sales transactions for accuracy, completeness, and proper documentation.
Prepare and submit monthly reports on title and billing activities to management.
Collaborate with the sales, finance, and service departments to resolve any discrepancies or issues related to titles and billing.
Maintain up-to-date knowledge of state and federal regulations related to vehicle titling and registration.
Assist customers with title and registration inquiries, providing exceptional customer service at all times.
Perform other administrative duties as needed, such as data entry, filing, and record keeping.
Qualifications:
Minimum 2 years of experience in automotive title processing or billing within a dealership environment.
Strong understanding of state and federal regulations related to vehicle titling and registration.
Proficiency in MS Office Suite, with a focus on Excel, and experience with dealership management software (e.g., CDK Global, Reynolds & Reynolds).
Exceptional attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Excellent written and verbal communication skills, with a strong commitment to customer service.
Ability to work independently and as part of a team, while maintaining a high level of professionalism and confidentiality.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$34k-44k yearly est. Auto-Apply 60d+ ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Lansing, MI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Pharmacy Billing Specialist
Us Workers Billing
Collections representative job in Ann Arbor, MI
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI and we are looking for a full-time Pharmacy Billing Specialist. Hybrid work is available; we prefer candidates based in Michigan.
We offer a best-in-class benefits package with a flexible work environment. Our culture is one of caring and collaboration, and we enjoy a team-oriented environment.
What You'll Do
Prepare pharmaceutical bills and invoices, and document amounts due to medical procedures and services using correct billing codes
Communicate with account managers about areas of concern with medications that are not processing appropriately
Field inbound/outbound calls to/from insurance companies
Investigate claim rejections
Distribute and document information obtained via phone, fax, and email
Verify patient information and perform data entry with a focus on accuracy
Collect and review referrals and pre-authorizations by communicating with nurse case managers and adjusters via phone
Investigate and appeal denied claims
Audit records to ensure proper submission of services prior to submitting a claim to the payor
Collaborate with the team to improve processes and efficiencies
Ensure compliance with state and federal regulations
Following up on EOBs
Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
What You'll Bring
High School Diploma (or equivalent); college degree preferred
1-3 years' experience in medical billing
A positive approach to daily tasks and a strong work ethic
Strong analytical skills, a solution-oriented approach, with excellent follow-up skills, strong time management, a sense of urgency, and the ability to shift gears frequently throughout the day
Excellent verbal and written communication skills
Strong typing skills
Prefer experience with ICD-10 and HCPC coding
Job Type: Full-time Job Location: Ann Arbor
Flexible work from home options available.
Compensation: $45,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Physician Dispensing providers are proliferating. But WRS is one of the few that's trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient's pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today's opioid epidemic.
$45k yearly Auto-Apply 40d ago
Account Representative
Impact Solutions 4.5
Collections representative job in Marshall, MI
Why Work Here: At Impact Solutions, we pride ourselves on fostering a collaborative and supportive environment where great people come together to achieve remarkable results. Our culture emphasizes teamwork, personal growth, and a shared commitment to excellence.
As an Account Representative, you will have the unique opportunity to work with a diverse range of existing clients while contributing to our ongoing sales growth. We believe in empowering our team members with the tools and resources they need to succeed. You will benefit from our proven industry systems, strong internal processes, and a dedicated team that is committed to the success of every client.
We offer comprehensive training and access to knowledgeable support staff to help you reach your goals and unlock your full potential. Whether you're engaging with clients in manufacturing, financial services, or other sectors, each day as an Account Representative at Impact Solutions will bring new challenges and opportunities for growth.
Join us and be part of a company that values your contributions and supports your journey toward success!
Job Description:
We are seeking a dynamic and experienced Account Representative to join our team at Impact Solutions. In this role, you will be instrumental in managing and servicing our existing clients while also identifying and developing new business opportunities. Your ability to build strong relationships and provide exceptional service will be key to your success.
Key Responsibilities:
- Provide outstanding service and support to our existing clients, ensuring their needs are met and exceeded.
- Cultivate and expand business relationships with current clients to drive growth and satisfaction.
- Identify and pursue new business opportunities through proactive prospecting and networking.
- Conduct in-person and out-of-office sales calls to promote and sell our diverse range of products and services.
- Engage with clients to uncover their needs and recommend tailored, value-added solutions.
- Maintain consistent and timely follow-up with clients to foster strong relationships and ensure satisfaction.
- Develop and manage a robust sales pipeline to track opportunities and progress.
- Achieve sales and profit goals without geographical limitations, showcasing your ability to work independently and strategically.
- Leverage educational and industry resources to enhance your knowledge and effectiveness in the role.
Requirements/Qualification
To thrive as an Account Representative at Impact Solutions, we are looking for candidates who meet the following qualifications:
- Education: A Bachelor's Degree in Business, Marketing, or a related field is preferred.
- Experience: A minimum of five years in sales and account management, showcasing a successful track record in business-to-business environments.
- Work Ethic: A strong work ethic, self-motivation, and a commitment to excellence are essential attributes.
- Time Management: Exceptional time management skills with the ability to prioritize tasks effectively.
- Communication Skills: Excellent verbal and written communication skills, enabling clear presentation of ideas and effective client engagement.
- Industry Knowledge: Experience in the print, promotional products, fulfillment, marketing services, and/or advertising industry is a plus.
- Sales Expertise: Proven success in consultative selling and a history of meeting or exceeding sales targets.
- Interpersonal Skills: Strong interpersonal skills with a genuine enthusiasm for building and nurturing client relationships.
Join us at Impact Solutions, where your expertise will help shape the future of our client relationships and drive our business forward. We look forward to welcoming a motivated and skilled Account Representative to our team!
About Impact Solutions
At Impact Solutions, we are proud to be a family-owned company dedicated to strengthening brands through thoughtful planning, implementation, and management of impactful messages and materials. Our mission is to enhance our clients' image in their markets and within their organizations.
We take a consultative approach, partnering with organizations to help them achieve their goals effectively. Our diverse offerings include a wide range of print products, promotional items, corporate apparel, and signage/display solutions. However, what truly sets us apart is our commitment to technology fulfillment and inventory management services, which provide significant benefits to our clients and distinguish us from the competition.
Powered by JazzHR
z1EpHNRJnp
$35k-45k yearly est. 18d ago
Collector
University of Michigan Credit Union 3.7
Collections representative job in Ann Arbor, MI
Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collector to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collector is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team?
Work with a high energy and collaborative group of supportive professionals.
We are committed to helping you own your career and grow professionally and personally.
Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
Tuition reimbursement and a student loan debt repayment program
Our Fidelity 401k program with employer match is one of the most generous you'll find.
From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What will you be doing in this role?
Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current
Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed.
Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements
Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and
Maintains high level of professionalism in regard to confidentiality and service in collection efforts
Monitor Fraud Software
Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts.
Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off
Continues collection efforts on previously charged-off loans
Assists in providing training to other department team members
Demonstrates responsibility for security of member information
Contributes to the improvement of credit union processes and procedures
Provides reports of collection activities
Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities
Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc.
Other duties as assigned
What you will need for this role:
Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required
1 year of credit union collection experience is desirable
Sensitivity to confidential matters and ability to exercise discretion
Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook
Strong verbal and written communications skills
Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment
The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
$34k-40k yearly est. 13d ago
Billing Specialist
Midwest Vision Partners
Collections representative job in Jackson, MI
Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.
Schedule
What you will be doing
Problem solving to reconcile outstanding balances from insurances and patients
Discussing open balances with patients and collect payment accordingly
Maintaining collection agency accounts
Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances
Exhibiting knowledge of medical insurance and proper use of computer software
Posting charges, payments and adjustments in Allscripts Practice Management software
Communicating effectively and professionally with physicians, co-workers, managements and patients
Performing general office duties and other duties as assigned
What you know Required
High school diploma or GED
Knowledgeable in ICD-10 & CPT Codes
Desired
One (1) or more years of customer service experience
Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience
Experience in Revenue Cycle Management
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$29k-39k yearly est. 20d ago
Collections Specialist
Case Credit Union 3.7
Collections representative job in Lansing, MI
Job DescriptionDescription:
Responsible for performing collection activities associated with all delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by Management. Ensures that the Credit Union's professional image is maintained.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of resolution functions.
Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses.
Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings.
Works toward prompt resolution of negative and delinquent accounts through negotiations with member.
Initiates small claims proceedings when appropriate
Represents the credit union in small claims proceedings when necessary.
Prepares reports as requested by Department Manager.
Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant.
Assumes responsibility for efficient administration of resolutions activities.
Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies.
Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence.
Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status.
Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets.
Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals.
Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals.
Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements.
Maintains confidentiality.
Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel.
Assist area personnel as needed.
Keeps Management informed of activities, progress attained toward established objectives, and of any significant problems.
Attends and participates in meetings as required.
Assumes responsibility for related duties as required or assigned.
Stays informed of changes in resolution policies, procedures, and related legal requirements.
Ensures that work area is clean, secure and well maintained.
Actively & professionally cross-sells Credit Union services.
Must have reliable transportation to fulfill the duties of a Resolution Specialist.
PERFORMANCE MEASUREMENTS
Delinquent and negative accounts and/or loans are closely monitored and reviewed.
Appropriate resolutions actions instituted are in accordance with established Credit Union policies and are legally compliant. Legal actions are closely supervised and directed.
Delinquent and Charge off accounts and/or loans are promptly evaluated for the most cost-effective recovery. A recovery goal, which meets with management standards, is maintined.
Professional business relations exist with members and all outside professional contacts. All member questions are courteously answered.
Effective working relations and coordination exist with Credit Union legal counsel.
Required reports and records are accurate and timely.
Good working relations exist with area personnel and with management. Management is appropriately informed of area activities. Collectors are supported and directed as needed.
Requirements:
EDUCATION/CERTIFICATION:
High school graduate or equivalent.
Additional business training strongly preferred.
REQUIRED KNOWLEDGE:
General knowledge of resolution procedures, skip tracing and related laws and regulations.
Understanding of Credit Union loan products and policies.
Familiar with deposit programs and account ownership.
EXPERIENCE REQUIRED: None
SKILLS/ABILITIES:
Accuracy and thoroughness in work.
Ability to manage projects.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business equipment
including calculator, typewriter, copy machine, printer, credit bureau terminal, telephone, fax.
$36k-43k yearly est. 2d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Lansing, MI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 4d ago
Pharmacy Billing Specialist
Us Workers Billing
Collections representative job in Ann Arbor, MI
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI and we are looking for a full-time Pharmacy Billing Specialist. Hybrid work is available; we prefer candidates based in Michigan.
We offer a best-in-class benefits package with a flexible work environment. Our culture is one of caring and collaboration, and we enjoy a team-oriented environment.
What You'll Do
Prepare pharmaceutical bills and invoices, and document amounts due to medical procedures and services using correct billing codes
Communicate with account managers about areas of concern with medications that are not processing appropriately
Field inbound/outbound calls to/from insurance companies
Investigate claim rejections
Distribute and document information obtained via phone, fax, and email
Verify patient information and perform data entry with a focus on accuracy
Collect and review referrals and pre-authorizations by communicating with nurse case managers and adjusters via phone
Investigate and appeal denied claims
Audit records to ensure proper submission of services prior to submitting a claim to the payor
Collaborate with the team to improve processes and efficiencies
Ensure compliance with state and federal regulations
Following up on EOBs
Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
What You'll Bring
High School Diploma (or equivalent); college degree preferred
1-3 years experience in medical billing
A positive approach to daily tasks and a strong work ethic
Strong analytical skills, a solution-oriented approach, with excellent follow-up skills, strong time management, a sense of urgency, and the ability to shift gears frequently throughout the day
Excellent verbal and written communication skills
Strong typing skills
Prefer experience with ICD-10 and HCPC coding
Job Type: Full-time
Job Location: Ann Arbor
Flexible work from home options available.
How much does a collections representative earn in Delhi, MI?
The average collections representative in Delhi, MI earns between $25,000 and $42,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Delhi, MI