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Collections representative jobs in East Wenatchee, WA

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  • Customer Service Representative

    TBG | The Bachrach Group

    Collections representative job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 5d ago
  • Customer Experience Representative

    Tacoma 4.3company rating

    Collections representative job in Tacoma, WA

    Responsive recruiter Benefits: Employee discounts Flexible schedule Free food & snacks Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company. Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Duties and Responsibilities: Answers telephones, emails and texts and responds to inquiries in a professional manner. Conducts sales calls for prospective members. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists customers with purchases of merchandise and memberships. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms. Makes calls to resolve open account problems Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $17.5-20 hourly Auto-Apply 56d ago
  • Billing Coordinator

    Richards Kibbe and Orbe LLP 4.6company rating

    Collections representative job in Washington

    Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Our billing team is growing and we're seeking to add several members to our billing coordinator level positions. Job Summary: The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis. Job Responsibilities * Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate. * Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts. * Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys * Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges. * Performs "transfer" and "divide" functions, and balances and reprints proformas at billing attorney's request. * Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates. * Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts. * Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy. * Documents billing process and updates documentation for procedures related to special client billing arrangements. * Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested. * Participates in special projects as required. Qualifications Requirements: Knowledge, Skills and Abilities: * Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use. * Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues. * Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements. * Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment. * Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets. * Demonstrated ability to prepare analysis of complex issues and information. * Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner. * Demonstrated ability to communicate clearly and effectively, both orally and in writing * Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion. Education The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education. Experience The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.
    $71k-107k yearly 45d ago
  • Collections Representative

    Columbia Debt Recovery LLC Dba Genesis

    Collections representative job in Everett, WA

    Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements: Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus
    $20-40 hourly 17d ago
  • CSR - Teller, Pateros Branch

    Metropolitan Bank 3.3company rating

    Collections representative job in Pateros, WA

    Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Customer Service Representative - Teller Job Summary: * Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification. * Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day. * Accepts and processes various fund transfers and remittances payments. * Handles outward clearing operations. * Sells the Bank's and subsidiaries' products and services. * Role Exposure: * Develop an in-depth understanding on the banking industry products, operations, and policies * Develop your customer-service and problem-solving skills under the mentorship of industry experts * Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank * Qualifications: * Preferably graduate of business or finance course * Effective communication, presentation, and negotiation skills * Customer service oriented and able to work in a fast-paced, competitive enviuronment * Fresh graduates and young professionals are welcome to apply * Other Details: Rank: Rank-and-File Business Unit: Branch Banking Sector Office Location: Metrobank Pateros Branch No. 104 M. Almeda Street, Pateros, Metro Manila
    $35k-40k yearly est. 6d ago
  • Customer Service at Firehouse Pet Shop

    Firehouse Pet Shop

    Collections representative job in Wenatchee, WA

    Job Description Firehouse Pet Shop in Wenatchee, WA is looking for one customer service to join our 27 person strong team. We are located on 17 S Wenatchee Ave. Our ideal candidate is a self-starter, motivated, and engaged. Part Time 20 hours Cashier Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Cash handling Please do not call and check on application, We will conduct interviews at the first of the year. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $33k-42k yearly est. 7d ago
  • Collections And Billing Specialist

    Arizona Department of Administration 4.3company rating

    Collections representative job in Washington

    DEPT OF ENVIRONMENTAL QUALITY We are looking for results-oriented, driven individuals with a thirst for problem solving. At Arizona Department of Environmental Quality (ADEQ) our mission is to protect and enhance public health and the environment in Arizona. Through consistent, science-based environmental regulation; and clear, equitable engagement and communication; with integrity, respect and the highest standards of effectiveness and efficiency. Because Arizonans treasure the unique environment of our state and its essential role in sustaining well-being and economic vitality, today and for future generations. We are currently looking for employees who are committed to our Agency, passionate to excel in their career and engaged in our mission. Only this caliber of employee will be successful in driving our Agency towards accomplishing our mission COLLECTIONS AND BILLING SPECIALIST Job Location: Address: 1110 W. Washington Street, Phoenix, AZ 85007 Mission Partner Division Posting Details: Salary: $51K Grade: 19 In Office Position Closing Date: Open until filled Job Summary: As the Collections and Billing Specialist (Administrative Service Officer) you will play a crucial role in ensuring accurate and timely collections. You will be responsible for outreach to customers with outstanding balances and will be an integral contributor to quality assurance activities. This position will also assist the department with updating customer contact info and billing activities. You will be part of a highly collaborative revenue team that is always striving to improve processes and find the most effective yet customer-centric path. We highly value the input of our team members and believe that diverse perspectives lead to better outcomes. Your opinions and ideas will be actively sought, listened to, and considered in our decision-making processes. You will also be a supporting part of our important and vital environmental mission. We are looking for a team player with a solid work ethic and a strong desire to succeed. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Communicating with the regulated community to ensure timely payments of accounts including follow-up as well as incoming calls and emails. • Research and update contact info for returned mail and invalid email addresses. Use both external and internal sources to find the most up to date information. • Act as secondary backup for billing functions. • Collaborate with the revenue team and other departments on billing and collections issues. • Assist with weekly mail log and check deposits as needed. • Enter data accurately into various systems and save backup documentation for tracking. Monitor for errors or discrepancies and escalate them for review. • Account reconciliations and managing aging reports and metrics. • Answering questions from the regulated community or routing them to the appropriate area. • Creating on demand reports for management. • Assist in referring delinquent accounts to the Attorney General's Office. • Participate in process reviews and problem solving for driving continuous improvement. • Assist the team as needed with other billing, revenue, or collections related tasks as needed. • Follow established standard work and adhere to government accounting guidelines and regulations. Knowledge, Skills & Abilities (KSAs): • Knowledge of collections; methods and techniques of automated financial systems, data entry, accounting principles and practices; the analysis and reporting of financial data • Comprehensive knowledge of or the ability to learn government accounting • Ability to enter data accurately and quickly • Advanced Microsoft Excel skills- creating pivot tables, reports, merging data to analyze, v-lookup, account reconciliation skills • Excellent customer service and telephone skills • Organized with consistent attention to detail • Ability to problem solve • Strong communications skills for interaction with Agency personnel and documentation of collection results • Ability to multitask and meet timelines; dependable and focused with strong work ethic Selective Preference(s): • High school diploma or equivalency diploma required, Bachelor degree preferred • 3 years' experience in full-cycle Accounts Receivable and Business to Business Collections Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: · 10 paid holidays per year · Accrual of sick and annual leave beginning at 12 and 13 days per year respectively for full-time employees · Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). · A top-ranked retirement program with lifetime pension benefits · A robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability · An incentivized commuter club and public transportation subsidy program · We promote the importance of work/life balance by offering workplace flexibility · We offer a variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: ASRS Lifetime Benefits Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting *************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $51k yearly 60d+ ago
  • Billing Coordinator

    Example Corp

    Collections representative job in Washington

    *** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. Summary: The Legal Billing Coordinator plays a critical role within the finance or accounting team of a law firm or corporate legal department. This position ensures accurate, timely, and compliant billing processes while supporting attorneys and clients through the billing cycle. Responsibilities: Prepare, edit, and finalize client invoices according to attorney instructions and client billing guidelines. Maintain records relative to ADP WorkforceNow Ensure proper coding of time entries and expenses. Coordinate with attorneys and legal staff to resolve discrepancies or incomplete billing data. Review invoices for compliance with client-specific billing rules and e-billing platform requirements. Maintain knowledge of e-billing systems and client portals (e.g., Serengeti, CounselLink, Tymetrix). Ensure compliance with internal billing policies and legal industry standards. Upload and manage invoices in electronic billing systems. Monitor invoice status and proactively address rejections or disputes. Maintain accurate records in billing software (e.g., Elite, Aderant, Billblast). Generate and distribute billing and accounts receivable reports. Assist with monthly, quarterly, and year-end financial reporting as it relates to billing. Track unbilled time and expenses and follow up as needed. Respond to attorney and client inquiries regarding billing matters. Assist attorneys in forecasting and budgeting client billings. Provide training and support to attorneys and staff on billing procedures. Work closely with accounting, collections, and legal teams to streamline workflows. Participate in process improvement initiatives to enhance billing efficiency. Support onboarding of new team members and contribute to documentation of billing procedures. Required Skills: Proven experience in legal billing or accounting roles, preferably within a law firm or legal department. Familiarity with e-billing systems and client portals (e.g., Serengeti, CounselLink, Tymetrix). Proficiency in billing software (e.g., Elite, Aderant, Billblast). Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Ability to collaborate effectively with attorneys and legal staff. Strong analytical and problem-solving abilities. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. *** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts *** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
    $45k-59k yearly est. Auto-Apply 33d ago
  • Insurance Billing Specialist I or II

    CVCH

    Collections representative job in Wenatchee, WA

    Job Specific Competencies Via electronic work lists, user generated reports or as directed by management, follows up on unresolved claims in a timely fashion. Includes claims with no response, pended or denied. Identifies rejected claims files, researches reject reason(s) and resolves affected claims errors. Resubmits files as needed to ensure receipt of clean claims. Assists system vendor with appeal requests, or processes appeals directly with payer for denied claims as dictated by department policy. When claims are denied for coding related reasons, effectively utilizes coding software and/or books to confirm coding accuracy in order to resolve claims with the payer. May seek assistance from clinic coders. Ensures claims have correct insurance information and are billed to insurances timely. Prepares and finalizes insurance claims for batch processing and submission to system vendor, clearinghouse or direct to payer. Ensures insurance coverage records are complete and accurate for patient accounts. Verifies insurance coverage via electronic means or by phone when required. Makes corrections as needed. Contacts patients or insured members to resolve insurance coverage discrepancies. Confirms receipt of batch claims by insurance, system vendor or clearinghouse via electronic means or by phone. Monitors files for acceptance by same as dictated by department policy (normally within 48 hours). Processes secondary and tertiary insurance claims, electronically or via paper, as dictated by department and payer policy. Receives and posts electronic or manual insurance payments and adjustments in a timely fashion. Resolves unidentified or problem payments according to department policy. Is sure to balance payments posted with remittance or EOB prior to completion. Receives, researches and processes insurance and patient correspondence. Processes adjustments and requests approval for write-off of balances as dictated by department policy. Is careful to use correct adjustment or payment codes for processing and reporting needs. Understands, utilizes and properly posts industry standard claims and remittance codes (CARC and RARC). Communicates with accounting department, via spreadsheets, regarding processed or pending payments for cash reconciliation purposes. Thoroughly researches insurance credit balances and processes adjustments or refunds as needed and dictated by department policy. Identifies trends in causes of credit balances as works with the appropriate CVCH departments (Patient Services, Billing, etc.) to prevent credit balances. Is responsible to remain current with general billing guidelines, reimbursement rules and regulations. For assigned payers, is responsible to remain current with their specific guidelines by reading payer publications and reviewing their websites. Understands FQHC billing nuances to ensure accurate coding and maximum reimbursement for related services. Attends conferences, seminars and webinars as requested to remain current on billing related policies. Maintains accurate, complete and auditable billing records in accordance with CVCH policy and procedures. Appropriately and thoroughly documents patient accounts and/or claims with each action taken and each contact made to resolve the claim or account balance. Scans appropriate documents for electronic storage purposes, according to department policy. Builds and maintains positive relationships with payers, clinical department staff, corporate compliance, etc. Participates with claims resolution meetings, projects or problem-solving processes for assigned payers. Utilizing approved methods, communicates incorrect application of insurance coverage or benefits with clinic department staff members. Meets with clinical departments as needed or requested to provide updates regarding insurance coverage or benefit application concerns. Participates with educational activities with clinical departments, corporate compliance, etc. to ensure lines of communication among departments remains open and positive. Assists providers, staff and insurance payer representatives with insurance and billing inquiries in a friendly and professional manner. Other responsibilities may include: Completes and follows up on credentialing and re-credentialing of providers with appropriate insurance companies. Provides information as needed for production reporting and to ensure job standards are consistently met or exceeded. Assists with internal audits by providing requested information and participating in review finding discussions regarding insurance processing performance. Submits to remedial training if substandard performance is identified through such audits. Assists co-workers and management with special projects related to claims or A/R clean-up efforts. To ensure uninterrupted service, participates in cross-training efforts and provides coverage for insurance processing and follow-up needs with non-assigned payers. Actively participates in departmental and/or organizational process improvement (lean) initiatives. Notifies management of audit requests by insurance payers and complies with requests in a timely manner. Performs other duties as assigned by management. Engages in training Patient Services and Call Center Agent's to meet organizational needs. Performs complex holds to resolve denials and performs higher level tasks. General Duties and Responsibilities Performs other duties and tasks as assigned by supervisor. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job. Conforms to safety policies, general housekeeping practices. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. Conforms to CVCH policies and Joint Commission and HIPAA regulations Job Specifications Education: High School graduate or equivalent Certification/Licensure: None Experience: 3 years billing experience in a healthcare setting preferred. Strongly prefer knowledge of diagnosis and procedural coding, medical terminology and insurance billing guidelines, fluent with industry X12 and ANSI guidelines, proficient with claims adjustment reason and remark codes (CARC and RARC), FQHC certification or billing experience. Language Skills: English required. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. Essential Mental Abilities: Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job. Ability to assess and evaluate, have attention to detail. Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category III Tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor. Category I tasks are not a condition of employment. Age Specific Competency Position does not involve patient care. Position will demonstrate general knowledge and skill to effectively communicate and provide safety measures to all life cycles. Telecommuting Position eligible for Partial Telecommuting Benefits *Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: · New Year's Day · Memorial Day · 4 th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate's degree, vocational, technical, or certification program · $6,000 for a Bachelor's degree · $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. Compensation: $21.06 to $30.27 (DOE)
    $21.1-30.3 hourly 7d ago
  • Customer Service Rep(07160) - 710 N Anderson

    Domino's Franchise

    Collections representative job in Ellensburg, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.7-17.5 hourly 10d ago
  • Billing Specialist

    Tri-Cities Community Health 4.4company rating

    Collections representative job in Pasco, WA

    Requirements Billing certificate or degree, preferred Two (2) years of experience in accounts receivable, collections, medical/dental billing, and/or data processing, preferred Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred
    $34k-39k yearly est. 36d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Collections representative job in Vancouver, WA

    Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position. Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities! About the Associate Blood Collection Specialist role: The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Additional Details: Responsibilities include, but are not limited to: Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures Answering donor questions to ensure they are giving informed consent to donation and blood testing Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes Performing whole blood collection procedures on donors Monitoring/caring for donors with adverse reactions to the donation process Sealing blood units and preparing blood component shipments Follow universal precautions and bio-hazard safety standards for handling blood Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interacting with team members and donors in a knowledgeable and professional manner Position Requirements: High School education or GED equivalent required One year of strong customer service work experience Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $23.8-25.5 hourly 35d ago
  • Collections Officer

    Advanced Personnel Management 3.8company rating

    Collections representative job in Washington

    We have a new opportunity for you to join our Finance team and grow with us. Our ideal candidate is eager to learn, adaptable to change, and thrives in a fast-paced environment. You will have to focus on high quality, timely outcomes and be able to work independently as well as a part of a team. Based in our head office in West Perth the Collections Officer would be responsible for the proactive management and recovery of outstanding customer debts. The position focuses on direct collections activity, resolution of disputes and maintaining accurate debtor records. In this role you will be responsible for * Investigate and resolve discrepancies impacting the recovery of outstanding invoices. * Collaborate with the broader finance team to address complex issues and contribute to process improvement. * Collaborate with Accounts Receivable Officers to ensure customer accounts and records are accurate Skills you'll bring * 2 years' experience in Debt Collection or a Accounts Receivable role * Attention to detail, accuracy and capacity to problem solve * Excellent interpersonal and communication skills * Strong time management and organisational skills * The ability to work collaboratively as part of a multidisciplinary team, and independently to self-manage and meet deadlines * Ability to maintain professional and respectful relationships with work colleagues and customers and provide quality customer service * High level of computer literacy including proficiency in Microsoft Office suite of programs. Be rewarded for your success When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services. * Purchased Leave Option * Fitness Membership discounts * Discounted Health, Pet, Home and Content Insurance * Access to external confidential counselling from an Employee Assistance Program (EAP) provider About APM Group We're a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation. At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability. Ready to Join? Click APPLY now and complete your application through our online recruitment platform. {"@context":"http://schema.org","@type":"JobPosting","url":"https://careers.apm.net.au/job/collections-officer-in-west-perth-wa-jid-1664","title":"Collections Officer","description":" We have a new opportunity for you to join our Finance team and grow with us. Our ideal candidate is eager to learn, adaptable to change, and thrives in a fast-paced environment. You will have to focus on high quality, timely outcomes and be able to work independently as well as a part of a team. Based in our head office in West Perth the Collections Officer would be responsible for the proactive management and recovery of outstanding customer debts. The position focuses on direct collections activity, resolution of disputes and maintaining accurate debtor records. In this role you will be responsible for * Investigate and resolve discrepancies impacting the recovery of outstanding invoices. * Collaborate with the broader finance team to address complex issues and contribute to process improvement. * Collaborate with Accounts Receivable Officers to ensure customer accounts and records are accurate Skills you'll bring * 2 years' experience in Debt Collection or a Accounts Receivable role * Attention to detail, accuracy and capacity to problem solve * Excellent interpersonal and communication skills * Strong time management and organisational skills * The ability to work collaboratively as part of a multidisciplinary team, and independently to self-manage and meet deadlines * Ability to maintain professional and respectful relationships with work colleagues and customers and provide quality customer service * High level of computer literacy including proficiency in Microsoft Office suite of programs. Be rewarded for your success When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services. * Purchased Leave Option * Fitness Membership discounts * Discounted Health, Pet, Home and Content Insurance * Access to external confidential counselling from an Employee Assistance Program (EAP) provider About APM Group We're a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation. At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability. Ready to Join? Click APPLY now and complete your application through our online recruitment platform.
    $32k-39k yearly est. 34d ago
  • Billing Specialist

    Olson Kundig 4.0company rating

    Collections representative job in Seattle, WA

    Job Description Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design. Currently, we are seeking Billing Specialist to join our dedicated accounting team. The Billing Specialist ensures the timely and accurate processing of client invoices, and adherence to financial policies. Primary Responsibilities: Project Billing Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary Collect invoice backup as required by contract to submit with client invoice Submit invoices to clients per contract schedule Monitor, research and resolve any billing inquiries/issues from PM's and external clients Accounts Receivable Execute the accounts receivable process to maintain positive project cashflow. Monitor and resolve any issues with accounts receivable. Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR. Project Billing Maintenance and Closing Update billing terms according to contracts/amendments; Monitor, research and resolve any project WIP issues with project managers and accounting team. Respond to any inquiries from client regarding any project issues. Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices); Respond to any inquiries from client regarding any final project issues; and de-activate project/phases. Education/Skills/Experience: AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience Minimum of 3 to 5 years of experience in billing and A/R Accounting experience in the A/E/C industry a plus Knowledge and understanding of contract structure, terms and conditions Experience with software billing systems; Deltek Vision system management and reporting preferred Proficient in Microsoft Word, Excel and Outlook What can you expect from us? A creative work environment and colleagues who are collaborative, creative, and challenging Opportunity to grow professionally Check our culture page to learn about life at Olson Kundig In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more. As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors. All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization. Powered by JazzHR yu XGhNia9I
    $69k-74k yearly 1d ago
  • Billing/Collections Clerk

    Job Details

    Collections representative job in Washington

    Billing/Collections Clerk Corporate Services - WA Casual Accounting/Payroll/Finance Fantastic opportunity to join our Western Australia Billing Hub team on a casual basis, located at Osbourne Park, in close proximity to Hollywood Private Hospital. As a Billing/Collections Clerk, you will be responsible for the efficient and effective coordination of the Accounts Receivable and Billing functions for WA Ramsay Hospitals. The Billing and Collections Clerk is responsible for ensuring accurate and timely billing of services and products, monitoring outstanding accounts, and following up on overdue payments. This role plays a key part in maintaining healthy cash flow and supporting financial operations. The role The Billing Hub role centralises and streamlines billing operations, ensuring accurate and efficient processing of invoices and payments across multiple departments. This role will also involve, but is not limited to: • Billing and receipting of hospital accounts. • Communicating with health funds and insurers • Managing customer account queries • Communicating with doctors and patients regarding billing • Managing refunds and debt collection for allocated accounts. About You The successful candidate will meet the following criteria: • Prior experience in medical practice or hospital billing, health fund or Medicare claims • Confidence and experience with medical billing systems such as Genie and Meditech • Strong general knowledge of anatomy and medical terminology • Willingness to accept and promote Ramsay's core values. Desirable criteria • Knowledge of Meditech patients management system or other medical billing software; and • Experience using Meditech or other patient administration software. Benefits Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression. Ramsay Rewards: Access great deals at over 100+ major retailers Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry. Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment. About Us The WA Billing Hub is located at Osbourne Park, in close proximately to Hollywood Private Hospital and is part of the Ramsay Health Care Group. We are a friendly and supportive team with high staff retainment. Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People' since 1964. We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer. Requirements • A National Police Check conducted within the previous 12 months may be asked of you To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Grainne Curran via email ******************************.au Applications Close: 22/10/2025 Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at ******************** Advertised: 08 Oct 2025 W. Australia Standard Time Applications close: 22 Oct 2025 W. Australia Standard Time Don't see a job for you? Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available. Sign Up Today
    $37k-47k yearly est. Easy Apply 60d+ ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueaccord 4.0company rating

    Collections representative job in Everett, WA

    We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus: New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company! What You'll Do * Manage inbound and outbound calls with professionalism * Negotiate fair payment plans and settlements with consumers * Document all communications and account activity accurately * Investigate and resolve disputes or billing discrepancies * Ensure compliance with FDCPA and all company standards * Balance independent work with strong team collaboration Who You Are: * Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! * Outstanding verbal/written communication - professional tone always * Ability to remain calm under pressure and handle rejection * Goal-oriented, self-motivated, and competitive mindset * Detail-oriented with strong organizational skills * Comfortable using multiple systems/screens simultaneously * Positive attitude, adaptability, and strong work ethic Why You'll Stay: * No weekends - family-friendly schedule * Supportive team environment with a competitive edge * Fun monthly recognition contests and incentives * Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off * Long-term career growth in 3rd-party collections $21 - $24 an hour In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 (or more) per month! Bilingüe en español e inglés? ¡Gana más!
    $21-24 hourly 60d+ ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Collections representative job in Everett, WA

    Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 ( or more ) per month! Bilingüe en español e inglés? ¡Gana más!
    $34k-45k yearly est. 8d ago
  • Santa Natural Beard- The Outlet Collection

    Cherry Hill Programs Seasonal Jobs

    Collections representative job in Auburn, WA

    About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Santa, you'll create the magic as you pose for photos and interact with children and families throughout the holiday season. If you are ready to share your fabulous smile and that twinkle in your eyes, this is the job for you! Our Santa Character Will Also Engage with guests in positive, energetic, and professional manner Pose for photos with children and families Always remain in character, wearing approved costume, while on location and within public view Drive positive customer experiences Participate as a team member ensuring photo set operations run smoothly, effectively Maintain a safe and clean working environment All other tasks as assigned You'll be a Sensational Santa with These Items Checked Twice on your List: A well-groomed, natural or synthetic beard, welcoming smile and bright eyes characterize me Being described as “a jolly old fellow” would be a compliment Good listening and communication skills are my gifts Having my picture taken lights me up and makes my cheeks glow Creating the Santa magic for others would bring me joy Pronouncing a hearty ‘HO HO HO' is fun Abilities to perform, entertain and sing loudly for all to hear are talents (not required) What We're Looking For Dependable, enthusiastic, outgoing, and professional attitude Comfortable greeting and working with families and children Available to attend training meetings and complete required courses Natural Beard: Maintain a well-groomed beard, naturally white or artificially whitened during season Synthetic Beard: Willingness to wear and maintain company-issued Synthetic Beard and beard glue/tape Excellent personal and dental hygiene, with ability to smile frequently Can supply your own company-approved black leather boots and wire-rimmed glasses Knowledge, Experience & Skill At least 18 years of age Email address with ability to correspond and complete paperless onboarding process Must have reliable transportation Ability to stand and walk independently Ability to sit for extended periods and often change positions between sitting/standing Ability to often lift and/or manage holding 10-25 lbs. Ability to read and speak English Adherence to all policies and procedures outlined in Employee Handbook, with specific attention to employee's responsibility for tracking all hours worked using method provided and following all safety procedures What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $33k-41k yearly est. 60d+ ago
  • LABORATORY COLLECTION SPECIALIST

    Navis Clinical Laboratories Inc.

    Collections representative job in Tacoma, WA

    Job Description Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 - $18 per hour Schedule: Monday thru Friday, 4:45AM-12:45PM Reliably commute or planning to relocate to Tacoma, WA before starting work (Required) Education: High school or equivalent (Required) Shift availability: Early Day Shift (Preferred) Work Location: In person Job Type: Full Time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: Day shift Monday to Friday Ability to Relocate: Tacoma, WA: Relocate before starting work (Required) Work Location: In person
    $16-18 hourly 1d ago
  • Collector I

    Gesa Credit Union

    Collections representative job in Richland, WA

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues payment on delinquent accounts through communication with members. What You Will Be Doing: * Understand and demonstrate the principles of Gesa's Mission, Vision, and Values. * Provide informed, professional, and accurate assistance and support to all team members and membership. * Contact members via outbound/inbound phone calls and other means of communication to negotiate account resolution and accurately input and document actions within the collection systems while maintaining company performance and productivity standards. * May be required to support other work queues to facilitate teamwork in the department. * Escalates calls to lead or senior team members and members of management as needed. * Maximize the collection and/or recovery of Credit Union assets from delinquent and charged-off accounts. * Maintain accurate and complete records of all collection and recovery activity. * After approval from management, assign repossession of collateral to approved agents. * Adhere to provisions as set forth in the Gesa Collections Policy and all relevant regulations. * Ensure all bankruptcy documentation and communication is referred to the Bankruptcy Specialist in a timely manner. * Must understand and perform Bank Secrecy Act (BSA) functions, as applicable to job responsibilities. * Attend credit union training sessions, conferences, or seminars as approved by supervisor. Maintain awareness of policies and regulations related to duties and responsibilities. * Follow up on accounts in a timely matter according to current procedures. * Analyze the financial situation of delinquent borrowers; make recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. * Testify at legal proceedings, as required. * Stay up to date on trends in loan underwriting contributing to delinquent/charged-off loans and other pertinent areas which may impact collections. About You: * Ability to organize, prioritize and respond simultaneously to multiple tasks and requests. * Ability to promote a team environment and participate in a cohesive team environment. * Ability to effectively communicate ideas and information, both orally and in writing. * Ability to professionally interact with members and coworkers at all times. * Ability to refer to policy and procedures when applying information and making decisions.
    $33k-41k yearly est. 11d ago

Learn more about collections representative jobs

How much does a collections representative earn in East Wenatchee, WA?

The average collections representative in East Wenatchee, WA earns between $31,000 and $48,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in East Wenatchee, WA

$39,000
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