Post job

Collections representative jobs in Hilo, HI

- 170 jobs
All
Collections Representative
Customer Service Representative
Customer Representative
Data Collector
Accounts Receivable Specialist
Collections/Accounts Receivable
Account Representative
Senior Account Specialist
Billing Specialist
Account Specialist
Supervisor-Patient Accounts
Collections Officer
Senior Collector
Collections Coordinator
Customer Service And Billing
  • Customer Loyalty Representative - FT

    Avis Budget Group 4.1company rating

    Collections representative job in Lihue, HI

    $21.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have the job for you! We are seeking passionate, energetic and friendly people, like you, to join our Avis Budget Group enterprise. What You'll Do: In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Engaging personality, effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles. Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. LihueHawaiiUnited States of America
    $21 hourly 5d ago
  • Customer Exit Representative - PT

    Avis Budget Group 4.1company rating

    Collections representative job in Urban Honolulu, HI

    $18.50/hour Shift Premium may Apply Immediately hiring! If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. What You'll Do: You will assist our customers as they exit our airport rental locations, this may include, depending on location, checking driver's licenses and rental agreements, checking vehicles for damage, entering information in a handheld device or computer, offering customers additional products and services, all while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors or in an exit booth Flexibility to work all shifts Must be able to type, sit or stand for prolonged periods and enter/exit or drive vehicles Must 18 years of age and leally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. HonoluluHawaiiUnited States of America
    $18.5 hourly 2d ago
  • Customer Service Representative II - Hilo

    Prosidian Consulting

    Collections representative job in Hilo, HI

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Customer Service Representative II in CONUS/OCONUS - Hilo, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too. The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements. Customer Service Representative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed. • Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs. • Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment. • Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations. • Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material. • Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs. • Assists with assembling technical notes and project documentation required to process modifications. • Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements. • Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions. • Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables. • Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures. • Answers telephone greets visitors and signs for incoming deliveries. • Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM). • Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications. • Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them. Qualifications The Customer Service Representative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. • A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle; • Proficient in word processing; • Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access; • Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer; • Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines; • Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures; • Capable of working independently; • Possess basic and courteous telephone skills • Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Hilo, HI U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $31k-41k yearly est. Easy Apply 60d+ ago
  • Customer Success Rep

    Tropic Fish Hawaii

    Collections representative job in Urban Honolulu, HI

    Aloha, Join our experienced team at Tropic Fish Hawaii, the largest seafood company in the state. We pride ourselves on delivering the highest quality seafood with unmatched service and reliability. As a Customer Success Representative, your skills and dedication will help us strengthen customer relationships, expand sales opportunities, and uphold our reputation as Hawaii's trusted seafood partner. POSITION SUMMARY The Customer Success Representative is responsible for managing assigned house accounts, driving sales growth, and ensuring customer satisfaction. This role involves introducing and promoting new and existing products, accurately processing orders, and maintaining strong, professional relationships with clients. The position requires effective communication, attention to detail, and a proactive approach to supporting customer needs and company goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Promote and sell new and existing products and services using professional sales practices. Accurately process incoming phone orders and enter them into the company ordering system. Build and maintain positive, long-term relationships with business clients. Consistently achieve or exceed sales goals and revenue targets set by the Director of Sales. Maintain accurate and up-to-date account records, including contacts, phone numbers, emails, and special requirements. Partner with the Office Manager on pricing strategies, promotions, contracts, and marketing programs. Prepare timely reports (daily, weekly, monthly) as required. Use the company portal to access customer and stock information, ensuring order accuracy. Provide the Office Manager with market feedback, customer concerns, and recommendations for solutions. Conduct product demonstrations as needed. Clearly communicate with customers regarding production updates, delays, and resolutions. Collaborate with the sales team and contribute to overall company success. MINIMUM QUALIFICATIONS AND EXPERIENCE High School Diploma required; Bachelor's Degree preferred. At least 1 year of seafood industry sales experience or 2 years in product sales. Strong ability to work under pressure, meet deadlines, and exercise sound judgment with confidential information. Proven skills in sales, communication, time management, organization, and negotiation. Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with technology. Strong interpersonal skills with a demonstrated ability to build positive client relationships. Valid driver's license, current registration, and proof of insurance; clean driving abstract required. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Weekend availability Work Location: One location Health insurance
    $51k-63k yearly est. 60d+ ago
  • Customer Experience Representative (Part-Time 30 hours/week)

    Cpb Group

    Collections representative job in Urban Honolulu, HI

    is eligible for a $1,000 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $51k-63k yearly est. Auto-Apply 15d ago
  • Customer Experience Representative (Part-Time 20 hours/week)

    Central Pacific Bank 4.8company rating

    Collections representative job in Urban Honolulu, HI

    is eligible for a $600 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $39k-44k yearly est. Auto-Apply 9d ago
  • Billing Specialist - Lanihuli Patient Service Center

    Sonic Healthcare USA 4.4company rating

    Collections representative job in Hilo, HI

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. LOCATION: Hilo, Hawaii Status: Full-Time Onsite- Opportunity Days: Monday - Friday Hours: 8:30 am- 4:30 pm Base Pay: $20.89 - $22.98 In this role, you will- Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls. * Initiate contact with customers/clients regarding their account status * Submit past-due notifications to patients * Follow-up on missed re-payment arrangements * Coordinate with local Sales collaboration in handling client accounts * Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent * Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off * Work on other projects as assigned All you need is: * High School diploma or GED * Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency. * Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support. * Must handle consumer and commercial collections professionally and pay attention to detail and record keeping. * Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader. * Knowledge of computer technology and terminology. * Perform duties promptly and accurately-the ability to work under deadlines. * Maintain confidentiality of information. * Ability to read and comprehend English. * This position is Working Onsite. Bonus points if you've got: * Minimum of six (6) months of related experience or equivalent combination of experience and education * Experience with medical/insurance billing and Customer Service * Experience in a multitasking environment We'll give you: * Appreciation for your work * A feeling of satisfaction that you've helped people * Opportunity to grow in your profession * Free lab services for you and your dependents * Work-life balance, including Paid Time Off and Paid Holidays * Competitive benefits including medical, dental, and vision insurance * Help saving for retirement with a 401(k) plus a company match * A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Accounts Receivable Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20.9-23 hourly Auto-Apply 24d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Collections representative job in Urban Honolulu, HI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 14 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Driver\Data Collector in Hilo, HI

    Tsmg

    Collections representative job in Hilo, HI

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $34k-37k yearly est. Auto-Apply 60d+ ago
  • Driver\Data Collector in Hilo, HI

    TSMG

    Collections representative job in Hilo, HI

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $34k-37k yearly est. 28d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Collections representative job in Urban Honolulu, HI

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 25d ago
  • Residential Account Specialist (Hilo)

    Hawaii Gas 4.2company rating

    Collections representative job in Hilo, HI

    PURPOSE STATEMENT: The Residential Account Specialist markets and sells gas products and services to new and existing residential markets in order to meet the Company's growth and profitability objectives. They will function as the primary interface between Hawaiʻi Gas and assigned customers. They will also perform operations-related functions. Responsibilities ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Identifies potential clients using innovative approaches and standard practices. Devises and implements sales strategies to gain new residential accounts, including the effective use of proposals, energy comparison data, analyses and presentations consistent with company guidelines. Implements sales programs and campaigns, as directed. Develops and employs account management strategies and processes to maximize retention and growth of gas loads within assigned account base. Builds, maintains, and enhances relations with customers to support the company's priority on improving and enhancing the customer's experience. Ensures customer service application and intake forms are completed accurately and on time using the systems provided (principally the Company CRM and CIS). Follows proper procedures and processes when establishing new accounts to include the completion of all required paperwork, coordinating the installation and turn-on of system, and evaluating the feasibility of all new projects to ensure that all financial and technical requirements are met. Designs new gas service systems, utilizing assistance from Engineering, Distribution, and LPG Supply & Distribution when required or necessary. Promptly responds to customer inquiries and continually updates customers on a wide range of matters relating to rates, company practices, PUC tariffs and schedules, servicing policies, applicable codes and regulatory requirements, gas system specifications, etc. Assists Operations in a variety of tasks relating to residential customer needs, including but not limited to tank relocation, load increases tank sizing, field evaluation of accounts, and on-call supervisor rotation. Keeps current with new residential gas appliances, equipment and technologies as well as trends, processes and developments in the energy industry. Provides expertise in understanding customer's energy needs and identifying and pursuing opportunities for installation of additional gas appliances and replacement of non-gas appliances with gas-fired appliances. Represents the Company and participates in appropriate local professional, business and community activities/associations. Establishes and maintains relations with key industry personnel; develops relations with engineers, architects, developers, contractors and gas appliance and equipment dealers. Assists in analyzing market conditions, identifying trends, and developing sales forecasts, etc. OTHER FUNCTIONS/RESPONSIBILITIES: Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis. Complies with all applicable corporate and Hawaii Gas policies and procedures. Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner. Performs all other related duties as instructed by manager. Qualifications Required Education and/or Work Experience: High school diploma or GED. Two (2) years successful and progressive experience in the gas or energy industry to include outside sales, cold calling, contract negotiations, proposal writing, and account management. Other relevant experience may be considered. Proficient with Microsoft suite of tools (specifically, Outlook, Word, Excel, and Power Point), MS Project, and customer service software. Working knowledge of NFPA 58, gas utility systems, local zoning laws, and plumbing, building and fire codes. Experience with bid submittals, specifically, government bids (city, county, state and federal). Preferred Education and/or Work Experience : Bachelor's or master's degree in business administration, Marketing or Engineering or equivalent combination of related experience and education. Technical knowledge in a field related to the energy industry, such as energy management, HVAC equipment, distributed generation, and end-use gas and electric equipment (motors, engines, heat pumps, water heaters, boilers, cooking equipment, etc.). Knowledge of Hawaii's energy market, designated sales territory and various cultures, including business protocols. The knowledge and capability to plan, design and manage new gas services, which includes load calculation/diversification, drawings, sizing (lines, tanks, meters, regulators, gas pressures, etc.), fire suppression systems and permitting. Required Licensure, Certification, Registration or Designation: A valid Hawaii driver's license. Access to an insured vehicle with current registration. Preferred Licensure, Certification, Registration or Designation : Certified Energy Manager, other certification in energy or equivalent related experience and education. Sales certifications. Certification in finance or equivalent related experience and education. Other advanced education or certification(s) which apply to the energy, utility, project management industry and job function.
    $37k-43k yearly est. Auto-Apply 29d ago
  • Account Representative - State Farm Agent Team Member

    Hope Chu Hing-State Farm Agent

    Collections representative job in Hilo, HI

    Job DescriptionOverview If you enjoy talking to people, are driven to achieve, have a passion for being the best, this opportunity may be for you. The position is designed to give on the job training while working with a full-time mentor in the agents office to build and cultivate customer relationships as a Sales Representative - State Farm Agent Team Member. I am seeking an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity. What Youll Do: Drive Sales: Use your expertise and people skills to sell a variety of insurance products tailored to the unique needs of each customer. Build Relationships: Establish trust and rapport with customers, following up to ensure satisfaction and uncover new sales opportunities. Provide Expert Service: Educate customers on their insurance options, explain policy details, and guide them through the process with exceptional customer service that keeps them coming back. Collaborate with Your Agent: While you work independently, youll also work with your agent to set goals and align on strategy, ensuring you have the support to reach your targets. Experience & Skills: Proven sales success with a self-motivated, results-driven approach. Skilled in customer-focused insurance sales and relationship management. Passionate about helping clients secure their future with top-tier service. Adaptable, independent, and effective in both solo and team settings. Compensation & Benefits: Base Pay: Start at $18/hr Commissions: Uncapped performance-based incentives when licensed. Bonus: Monthly, quarterly, annual performance bonuses. Comprehensive Benefits: Health, dental, and vision insurance, paid time off, 401(k), 401 (k) matching, profit sharing, and parental leave. Licensing Requirements Must be willing to obtain necessary state insurance licenses (Property & Casualty, Life & Health) through study and testing. Job Type: Full-time Hours: 40 hours per week, Monday to Friday Ready to Take Control of Your Future? If youre a motivated, results-oriented sales professional who wants to take your career to the next level, apply now! Well be in touch with next steps to help you start your journey with State Farm.
    $18 hourly 7d ago
  • Account Representative - State Farm Agent Team Member

    Cheryl Kim-State Farm Agent

    Collections representative job in Waimea, HI

    Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Cheryl Kim - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-55k yearly est. 9d ago
  • Collections Officer

    Pearl Hawaii Federal Credit Union

    Collections representative job in Waipahu, HI

    Job Description JOB TITLE: COLLECTION OFFICER DEPARTMENT: Collection REPORTS TO: Collection Manager STATUS: Non-Exempt SUPERVISES: None PRIMARY PURPOSE The Collection Officer is responsible for the collection, recovery, and handling of all delinquent loans. The Collection Officer is required to safeguard the Credit Union's interests and assets by any and all legal means possible while adhering to all applicable federal and local collection laws and regulations. ESSENTIAL DUTIES AND FUNCTIONS Contacts members by phone, mail, or in person in order to inform the member of their delinquent loan status and establishes an action plan or workout to cure the delinquency. Identifies problematic issues, trends and potential problems with delinquent loans, loans paid ahead six months or more, and reports such findings to the Collections Manager. Conducts thorough skip-tracing methods and research on delinquent and/or charged-off recoverable loans in order to obtain new contact information, leads, and to increase the recovery of loan losses. Prepares and sends required collection notices, or letters in a timely and effective manner. Responsible for maintaining record and documentation of all collection efforts and member contacts detailing promises, agreements, and establishes an effective follow-up system. Works with PHFCU attorneys, approved vendors or third party agencies and attorneys on accounts that may require legal proceedings, judgments, repossessions, and foreclosures. Responsible for the processing and handling of Vehicle Transportation Authorizations requests and maintains record of each request. Responsible for the processing and handling of all Loan Protection, Collateral Protection, GAP, and Service Contract claims, rebates, and refunds. Responsible for the maintenance of all collection account files and loan information in a confidential manner. OTHER DUTIES AND FUNCTIONS Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status. Periodically serves on various credit union committees (ie. Safety, Social Events, etc.) Performs such other duties and responsibilities as may be prescribed by the Collections Manager, VP Loans, and/or President/CEO. Pursues a program of: Self-development. Utilizing such training and education as may be required by the credit union: in connection with this position; for career development. Ensures a secure, neat, clean and safe work area. WORKING CONDITIONS Equipment Used: Personal computer 10-key calculator Telephone Typewriter Fax Machine Copy Machine Document Scanner Printer Microfiche Machine Work Hours: Varies dependent upon shift and the needs of the Collection Department Over time may be required Work hours and days are subject to change MENTAL DEMANDS Requires the application of sound decision-making principles, logical thinking and good judgment. Requires alertness, concentration and attention to detail. Requires the use of good judgment when dealing with difficult or uncomfortable situations and members. Requires verifying information and documents for accuracy. COMMUNICATION DEMANDS Ability to communicate clearly both orally and in writing with members, peers, and managers. PHYSICAL DEMANDS Requires sitting at a work station for periods of up to 4 hours (without a break). Requires data entry/key punching and mouse skills to complete daily work. Ability to view and correctly interpret, numbers, text and images on a computer screen. Requires the use of various office equipment to perform duties. Requires working beyond the 8-hour day periodically. Requires lifting and carrying up to 40 pounds QUALIFICATION REQUIREMENTS Skills/Knowledge: Ability to learn and apply learned skills. Ability to work and communicate with all types of people. Ability to use a computer key board. Ability to type 40 WPM. Ability to operate a 10 key calculator. Knowledge of basic math skills. Ability to work and collaborate cooperatively with members, co-workers and management. Must be bondable. Education: High School graduate or GED equivalent required Experience: One year or work experience as a Collections Officer (or comparable position); or Three consecutive years or more of satisfactory employment at Pearl Hawaii FCU. Note: upon applying for position, the last three years of employment will be reviewed and considered. One year of experience in the field of consumer credit preferred. Training: Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position.
    $37k-47k yearly est. 24d ago
  • Supervisor, Patient Accounting - Hospital Billing

    Hawaii Pacific Health 3.8company rating

    Collections representative job in Urban Honolulu, HI

    Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state. Our Hospital Billing department ensures that all hospital billing and related activities are conducted professionally and accurately; and also maintains clear communication with clients regarding their bills. We work directly with patients to help them understand their financial rights, and assure that services are delivered in a fair, efficient manner. Our dedicated team maintains and deposits operating cash funds, completes the billing process for claims, performs billing or collection activities, maintains current patient accounts receivable balances and filing, verifies PIMS patient referrals, reviews in-house Medicaid claims, and answers client questions so that our patients feel comfortable and informed about both their health care and their financial relationship with Hawai'i Pacific Health. If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people. Location: First Insurance Center Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: Yes Req ID 31442 Pay Range: 72,051 - 90,064 USD per year Category: Management Minimum Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience. Preferred Qualifications: Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $49k-60k yearly est. 16d ago
  • OSINT Collector - Senior

    Parsons Commercial Technology Group Inc.

    Collections representative job in Urban Honolulu, HI

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented OSINT Collector - Senior to join our team! What You'll Be Doing: * Provide management-related products and data calls. * Develop OSINT Collection Requirements within Government tasking that conform to established standards and ensure publication in the appropriate system of record and ultimately compose and refine Army OSINT collection doctrine, policies, processes, and procedures. * Assist the management of the Army OSINT Enterprises' Collector Identifier Number Database and produce Collection Management-related products and data calls. * Provide information environment intelligence that is timely, tailored, and inherently sharable. * Support validation and the tipping and cueing of other intelligence functions, and monitor for indicators and warnings. * Provide context to intelligence by expanding traditional reports from stand-alone pieces of information to part of the theater's information environment. What Required Skills You'll Bring: * Bachelors Degree & 9+ years of experience, Masters Degree & 7+ years of experience, or PhD or JD & 4+ years of experience * Active TS/SCI Clearance * Ability to analyze actual and predictable interacting operational activities of a military, governmental, or business system to obtain a qualitative or quantitative, rational basis for decision-making, policies, or resource allocation in support of US Government policy goals and objectives. * Knowledge of Doctrine, Organization, Training, Leader Development, Material, Personnel, & Facilities. * Skills include judgment, experience, subject matter expertise, decision support tools, and basic to extremely complex modeling and measurement techniques, mathematics, statistical methods, and other principles in the professional body of knowledge in determining solutions. * Skills to provide integral policy support in the capability development and integration of solutions and the conceptualization, design, development, testing, verification and validation, documentation, and implementation of modeling and simulation based decision support system applications. Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $100,900.00 - $176,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist II

    Kamaaina Kids

    Collections representative job in Kailua, HI

    Job Description Bring your accounting expertise to Kama‘aina Kids, one of Hawai‘i's most respected nonprofit childcare organizations. We're looking for an Accounts Receivable Specialist II to support our Preschool Division from our Corporate Office in Kailua. In this role, you'll take ownership of receivables processes, maintain accurate records, and help ensure the financial health of our programs. You'll collaborate with a professional, supportive finance team that values accuracy, communication, and teamwork. Position Title: Accounts Receivable Specialist II Reports to: Accounts Receivable Manager Location: Corporate Office 156C Hamakua Drive Kailua HI 96734 Schedule: Full-Time Monday - Friday Hourly: $23-28 (DOE) Position Overview Kama‘aina Kids is seeking an experienced Accounts Receivable Specialist II to join our Corporate Office in Kailua. This role oversees receivables for our Preschool Division, ensuring accurate, efficient, and timely financial operations that support our statewide programs. The ideal candidate is an analytical, dependable professional who brings a strong foundation in accounting, thrives on accuracy, and enjoys building positive working relationships with families, vendors, and colleagues. You'll play a key role in maintaining the financial health and integrity of our organization. Key Responsibilities Manage and process all accounts receivable transactions for assigned programs. Monitor, reconcile, and report on billing and payment activity. Collaborate with Center Directors and families to resolve account inquiries. Prepare monthly reports and assist with audit documentation. Ensure accuracy, consistency, and confidentiality of all financial data. Research and resolve discrepancies between vendors, sites, and corporate records. Contribute to continuous improvement of AR procedures and internal controls. Qualifications Associate degree in Accounting required; Bachelor's degree strongly preferred. Minimum 3 years of accounts receivable or accounting experience. Proficient in Microsoft Excel and accounting software systems. Experience with ProCare or similar childcare management systems a plus. Strong attention to detail, organizational skills, and communication abilities. Proven ability to support and mentor accounting team members. Physical Requirements Ability to lift up to 40 lbs as needed. About Kama‘aina Kids At Kama‘aina Kids, we are more than Hawai‘i's largest childcare provider - we are a mission-driven organization dedicated to serving children, families, and communities across the islands. Our programs nurture the whole child, laying the foundation for lifelong learning and success. Why You'll Love Working With Us Make a Meaningful Impact: Your work supports programs that help shape Hawai‘i's future generations. Collaborative Culture: Join a professional, supportive team that values integrity, teamwork, and service. Growth & Development: Access training, mentorship, and leadership opportunities to advance your career. Education Assistance: Receive up to $2,000 per year toward college coursework and up to $150/month for student loan repayment. Competitive Benefits: Enjoy comprehensive health coverage, retirement savings plans, and generous paid time off. Visit our Career Site for full benefits info. Be Part of Something Bigger When you join Kama‘aina Kids, you're not just taking on a job - you're becoming part of a statewide ‘ohana committed to excellence, community, and growth. Bring your expertise, initiative, and heart for service to a place where your work truly matters. Apply today and help us continue making a difference - one keiki, one family, and one community at a time. Kama'aina Kids is an equal opportunity employer and proud to support Hawai‘i's future educators and youth development leaders. We celebrate and support the diverse cultures, perspectives, and experiences within our workforce ‘ohana. Keywords: Accounting, Accounts Receivables, Finance, AR, Invoicing, Reconciliation, Kailua, Hawai‘i.
    $23-28 hourly 14d ago
  • Accounts Receivable Specialist

    Housemart

    Collections representative job in Urban Honolulu, HI

    HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need.
    $38k-47k yearly est. Auto-Apply 15d ago
  • Experienced AR Medical Specialist in Office in Honolulu, HI

    Island Healthcare Solutions LLC 3.9company rating

    Collections representative job in Urban Honolulu, HI

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Opportunity for advancement Location: Honolulu, HI Job Type: Full-Time, In-Office Department: Accounts Receivable, Medical Billing Reports to: Billing Supervisor or Office Manager Job Overview: We are seeking a highly skilled and experienced Accounts Receivable Medical Specialist to join our growing team in Honolulu, HI. The ideal candidate will have a strong background in medical billing and accounts receivable processes. This position is based in our office, requiring in-person attendance for daily operations. Key Responsibilities: Medical Billing & Accounts Receivable: Manage and process medical claims, ensuring accurate and timely submission to insurance companies. Insurance Verification & Follow-Up: Verify Patient insurance coverage and follow up on any outstanding or denied claims. Patient Billing: Work closely with patients to resolve billing issues and answer questions regarding their accounts, providing exceptional customer service. Denial Management: Review and resolve claim denials, including researching coding or billing issues, appealing decisions, and re-submitting claims when necessary. Collaboration: Work Closely with the clinical and administrative teams to ensure smooth billing operations and address any billing-related concerns. Compliance & Documentation: Ensure that all billing practices are compliant with federal regulations, including HIPAA, and maintain accurate documentation of all AR-related activities. Qualifications: Experience: Minimum 3-5 years of experience in medical billing and accounts receivable, with a focus on general healthcare services. Education: High school diploma or equivalent required. Certification in medical billing or coding preferred. Software Proficiency: Experience with medical billing software and practice management systems. Familiarity with EPIC, NextGen, or similar platforms a plus. Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with insurance companies, patients, and internal teams. Detail-Oriented: High attention to detail and accuracy, with the ability to handle complex billing situations and resolve issues independently. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and meet deadlines ina a fast-paced environment. Customer Service: Excellent customer service skills, with a patient and solutions-oriented approach to addressing billing inquiries.
    $39k-45k yearly est. 14d ago

Learn more about collections representative jobs

How much does a collections representative earn in Hilo, HI?

The average collections representative in Hilo, HI earns between $36,000 and $47,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Hilo, HI

$41,000
Job type you want
Full Time
Part Time
Internship
Temporary