Customer Service Representative
Collections representative job in Winona, MN
Job Description
The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answering phones and assisting walk-in customers
Review renewal business and identify appropriate follow-up action based on degree of change
Cross-sell/up-sell products to existing customers
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
Solicit, sell, and negotiate new business policies
Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
General customer service duties as presented
Performs other duties as assigned
Requirements
Solid background in customer service skills
Outstanding written and verbal communication skills
Strong organizational skills with attention to detail
Outgoing personality and excellent phone etiquette
Insurance industry experience preferred but not required
Must pass the state of Minnesota insurance licensing exams (if not presently licensed)
Proficient in operating personal computers and performing routine calculations
Experience with Microsoft Office applications
Adhere to company and agency policies and guidelines
Billing Coordinator
Collections representative job in Winona, MN
Salary:
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our servicesacross Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance ofwork-life balanceand offerflexible schedulingto support our employees' needs. We are committed to professional growth andprioritize internal promotionswhenever possible. For team members pursuing licensure, we providefree clinical supervisionwith the support of a supervision grant from DHS. Additionally, we utilize Eleos, an augmented intelligence software, toassistwith case note documentationallowing our staff to focus more on client care.
We are dedicated to fostering adiverse, inclusive, and supportive workplacewhere team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
POSITION DESCRIPTION
TITLE: Billing Coordinator
PROGRAM: All
JOB SUMMARY:Responsibleforaccurate,efficientandtimelyinsurance billing.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Timely and efficientlybatch up and reviewbehavioral healthclaimsandsubmitthemto appropriate pay centers.
Research and investigate all denied claims.
Research and investigate all open claims.
Timely and efficiently, post all payments toappropriate clients/claims.
Act as a liaison between intake staff and reception staff to ensure correct information is obtained andentered intothe MISand ECR.
Request authorizations when necessary.
Assistwhere needed and as allowed inthe FinanceDepartment.
NON-ESSENTIAL FUNCTIONS: Performother duties as assigned by the Finance Director.
PHYSICAL REQUIREMENTS FOR POSITION:Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.The employee regularly operates equipment (listed below) on a daily basis.Occasional bending and lifting of office materials may berequired.
EQUIPMENT USED: Wordprocessingsoftware for Windows environment, billing/schedules/clinical software, 10-key calculator, personal computer, printer, copier, postage meter, telephone.
JOB QUALIFICATIONS AND REQUIREMENTS:
Ability tooperatea computerwithpreviouscomputer experience.
Good organizational skills.
Ability to work under pressure and meet deadlines.
Must beable tomaintainconfidentiality.
Mustpossessa vehicle, valid drivers license, and a willingness to travel as needed toagencylocations throughout SE MN.
WORK ENVIRONMENT:Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment,violenceand discrimination. Our inclusive work environmentrepresentsmanydifferent backgrounds,culturesand viewpoints. The core values we live byinclude:integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration,empowermentand financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug freeenvironments, with some exposure to excessive noise,dustand temperature.The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Finance Director
SUPERVISES: None
POSITION DESIGNATION: Non-Exempt, Full Time
The job description is subject to change at any time.
EMPLOYEE BENEFITS:
We are proud to offer acomprehensive benefits packagedesigned to support your well-being, professional development, and financial security:
Paid Time Off & Leave
Paid Leave Time: Beginsaccruingat4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
Holidays:8 paid holidays, plus 2 floating holidays(prorated for PT employees).
Additional Paid Leave:
Up to10 daysof jury duty leave
Up to5 days of bereavement leave
1 personal day per year
Professional Development Support
Up to$2,000 tuition reimbursement
Up to$1,500 for continuing education
Health & Wellness Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insuranceoffered for employees working between 30-40 hoursper week.
20% YMCAmembership discount OR$50 fitnessreimbursement per year
Retirement Savings
Retirement plan with employer match of50% match up to 6%,starting Day 1!
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check isrequiredas part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
Customer Service Rep
Collections representative job in La Crosse, WI
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Personal Lines CSR
Collections representative job in La Crosse, WI
Job Description
Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience.
The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands-on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI driver's license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Customer Service Representative - Collision Center
Collections representative job in La Crosse, WI
Job DescriptionWinners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance
IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
Customer Service Representative - Personal Lines
Collections representative job in La Crosse, WI
Job Description
Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.
The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI drivers license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
Customer Service Rep
Collections representative job in La Crosse, WI
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Representative - State Farm Agent Team Member
Collections representative job in Onalaska, WI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Rep(01940) - 1201 Gilmore Ave
Collections representative job in Winona, MN
Job Description
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Customer Service Representative - FAC Shift
Collections representative job in Tomah, WI
Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportationexperience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Pay starts at $21.46
+ FAC Shift
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
Account Representative - State Farm Agent Team Member
Collections representative job in Onalaska, WI
Job DescriptionBenefits:
License Reimbursement
Salary Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Kurt Pfaff - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Customer Service Representative - State Farm Agent Team Member
Collections representative job in Black River Falls, WI
Job DescriptionBenefits:
401(k) matching
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Account Representative - State Farm Agent Team Member
Collections representative job in Winona, MN
Job DescriptionBenefits:
Benefits Stipend
Commission
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Anthony Vote - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Billing Specialist
Collections representative job in La Crosse, WI
Grow - Transform - Create Leaders
Remember that exhilarating feeling of solving a tricky puzzle? Do you have an eagle eye for detail, finding that mismatched penny from a mile away? Venture Fuels, a portfolio company of Nesnah Ventures, is hiring a Billing Specialist to generate customer invoices, resolve discrepancies from our vendors, and aid in other administrative duties as needed.
Who We Are:
Nesnah Ventures is a family-owned private equity firm with a long-term, hold-and-grow philosophy. We actively manage a group of businesses across a variety of industries. Our structure allows for stability and clarity in how we operate. We are intentional about growth, for our people and our companies, and we value professionalism, respect, and follow-through.
Venture Fuels' niche is not only our ability to provide fuel at the lowest cost available, but also in providing the necessary support services to resellers, convenience stores, commercial/industrial end users, and government agencies. We're a wholesale fuel company with years of experience and market expertise, while also having a small enough Upper Midwest footprint to service all our customers on a one-to-one basis.
What A Day In The Life Looks Like:
Analyze sales invoices for accuracy
Request and process paperwork for invoicing
Assist customers with questions regarding their invoices and credit card settlements
Call customers to obtain inventory levels and track contract quantities
Required Qualifications:
High School Diploma and minimum 1-2 years of related work experience
Microsoft Office experience
Strong communication and problem-solving skills
The ability to work as a team and meet deadlines
Attention to detail
What We Offer:
Health, Dental, Life, and Vision Insurance
PTO
401(k) w/ match
Profit Sharing Incentive Bonus
Fun Committee
Paid Training/Educational Assistance
THE PEOPLE!
Why Nesnah Ventures:
We take pride in running solid businesses with strong processes, and we know that starts with solid people. At Nesnah Ventures, you'll work in a professional environment where your attention to detail and commitment to accuracy are recognized and valued. You'll be part of a stable, growth-focused team where doing things right matters.
Nesnah Ventures is an Equal Opportunity Employer
Salary Description $19-21/hr
Medical Billing Specialist
Collections representative job in Black River Falls, WI
Black River Health is seeking a highly motivated individual to fill the full-time Medical Billing Specialist position. The Medical Billing Specialist ensures accurate billing and timely submission of claims, monitors claim status, researches rejections and denials, and posts adjustments required by associated payors. This position is primarily located at Black River Health's 8th Street location.
This position is: ON-SITE
Full-time, 80-hour per pay period, Monday - Friday, benefited
Top candidates will possess:
A solid understanding of basic medical and billing terminology
Experience in managing denied claims and handling denial management
Proficiency in distinguishing between UB and CMS-1500 claim forms
Experience interacting with representatives from various health plans
The ability to interpret Explanation of Benefits (EOB) statements to assess proper reimbursement
Familiarity with billing codes
Essential Duties:
Corrects, completes, and processes claims for all payors according to established standards. Medicare claim processing experience is a plus.
Performs follow-up with payors on unpaid accounts identified through aging reports.
Demonstrates thorough knowledge and understanding of billing policies and procedures (editing, denial management, appeal processing).
Answers/Responds to correspondence/calls/concerns related to patient accounts.
Accurately reviews payor contracts to ensure appropriate reimbursement on claims.
Educational Qualifications:
Minimum of 1 year of prior medical billing experience required; 2 years preferred
High School Diploma or General Education Degree (GED)
Proficiently uses computer, keyboard, and calculator
Excellent oral and written communication skills
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant healthcare environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
Auto-ApplyCollections Analyst II
Collections representative job in La Crosse, WI
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What's in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers primarily within the Customer Centers. This position will drive collection results to achieve business unit and enterprise targets for a customer base of approximately 1400 to 1600 accounts. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.
Thrive at work and at home:
* Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
* Family building benefits include fertility coverage and adoption/surrogacy assistance.
* 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
* Paid time off, including in support of volunteer and parental leave needs.
* Educational and training opportunities through company programs along with tuition assistance and student debt support.
* Learn more about our benefits here!
Where is the work:
This position will be in La Crosse, WI and follows our standard schedule -4 days in office, 1 day flex location. We value our employee's ability to thrive both at work and home through a work arrangement that supports collaboration, productivity, well-being and flexibility.
* In-Office Days: Onsite Monday-Thursday engaging with your colleagues
* Flexible location Day: On Fridays enjoy the flexibility to work from a location that best suits your productivity and personal needs.
What you will do:
* Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
* Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities.
* Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. Make decision to place account on credit hold when the situation arises. Additionally provide phone support by handling incoming calls from sales offices and customers on a variety of items.
* Monitors assigned portfolio of customers to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved credit lines. Recommends changes to the existing credit line where warranted. Prepares and recommends over line approval requests and approves within their Level of Authority. Run DNB reports and call for credit references as needed to support credit decision.
* Promote, negotiate and sell automated/pre-payment options to customers.
What you will bring:
* High School Diploma required. BS/BA in Finance, Accounting, or other Business degree preferred.
* 1-3 years' experience in collections or customer service role, manufacturing industry preferred. Related work experiences with risk analysis and receivable collection a plus.
* Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers.
* Must be able to prioritize work daily, weekly and monthly to achieve or exceed stated collection metrics.
* PC literacy and basic Microsoft Office literacy required.
Compensation:
Base Pay Range: $45,900-61,100
Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Customer Service Representative - Collision Center
Collections representative job in La Crosse, WI
Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance
IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer!
Premier Truck Group is an equal opportunity employer.
Auto-ApplyBilling Coordinator
Collections representative job in Winona, MN
ABOUT US:
Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision with the support of a supervision grant from DHS. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care.
We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.
POSITION DESCRIPTION
TITLE: Billing Coordinator
PROGRAM: All
JOB SUMMARY: Responsible for accurate, efficient and timely insurance billing.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Timely and efficiently batch up and review behavioral health claims and submit them to appropriate pay centers.
Research and investigate all denied claims.
Research and investigate all open claims.
Timely and efficiently, post all payments to appropriate clients/claims.
Act as a liaison between intake staff and reception staff to ensure correct information is obtained and entered into the MIS and ECR.
Request authorizations when necessary.
Assist where needed and as allowed in the Finance Department.
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Finance Director.
PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be .
EQUIPMENT USED: Word processing software for Windows environment, billing/schedules/clinical software, 10-key calculator, personal computer, printer, copier, postage meter, telephone.
JOB QUALIFICATIONS AND REQUIREMENTS:
Ability to operate a computer with previous computer experience.
Good organizational skills.
Ability to work under pressure and meet deadlines.
Must be able to maintain confidentiality.
Must possess a vehicle, valid driver's license, and a willingness to travel as needed to agency locations throughout SE MN.
WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
SUPERVISED BY: Finance Director
SUPERVISES: None
POSITION DESIGNATION: Non-Exempt, Full Time
The job description is subject to change at any time.
EMPLOYEE BENEFITS:
We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:
Paid Time Off & Leave
Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).
Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).
Additional Paid Leave:
Up to 10 days of jury duty leave
Up to 5 days of bereavement leave
1 personal day per year
Professional Development Support
Up to $2,000 tuition reimbursement
Up to $1,500 for continuing education
Health & Wellness Benefits
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.
20% YMCA membership discount OR $50 fitness reimbursement per year
Retirement Savings
Retirement plan with employer match of 50% match up to 6%, starting Day 1!
EEO STATMENT:
Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
Billing Specialist
Collections representative job in La Crosse, WI
Grow - Transform - Create Leaders Remember that exhilarating feeling of solving a tricky puzzle? Do you have an eagle eye for detail, finding that mismatched penny from a mile away? Venture Fuels, a portfolio company of Nesnah Ventures, is hiring a Billing Specialist to generate customer invoices, resolve discrepancies from our vendors, and aid in other administrative duties as needed.
Who We Are:
Nesnah Ventures is a family-owned private equity firm with a long-term, hold-and-grow philosophy. We actively manage a group of businesses across a variety of industries. Our structure allows for stability and clarity in how we operate. We are intentional about growth, for our people and our companies, and we value professionalism, respect, and follow-through.
Venture Fuels' niche is not only our ability to provide fuel at the lowest cost available, but also in providing the necessary support services to resellers, convenience stores, commercial/industrial end users, and government agencies. We're a wholesale fuel company with years of experience and market expertise, while also having a small enough Upper Midwest footprint to service all our customers on a one-to-one basis.
What A Day In The Life Looks Like:
* Analyze sales invoices for accuracy
* Request and process paperwork for invoicing
* Assist customers with questions regarding their invoices and credit card settlements
* Call customers to obtain inventory levels and track contract quantities
Required Qualifications:
* High School Diploma and minimum 1-2 years of related work experience
* Microsoft Office experience
* Strong communication and problem-solving skills
* The ability to work as a team and meet deadlines
* Attention to detail
What We Offer:
* Health, Dental, Life, and Vision Insurance
* PTO
* 401(k) w/ match
* Profit Sharing Incentive Bonus
* Fun Committee
* Paid Training/Educational Assistance
* THE PEOPLE!
Why Nesnah Ventures:
We take pride in running solid businesses with strong processes, and we know that starts with solid people. At Nesnah Ventures, you'll work in a professional environment where your attention to detail and commitment to accuracy are recognized and valued. You'll be part of a stable, growth-focused team where doing things right matters.
Nesnah Ventures is an Equal Opportunity Employer
Salary Description
$18-20/hr
Account Representative - State Farm Agent Team Member
Collections representative job in La Crosse, WI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Reggie Rabb - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.