Collections representative jobs in Springfield, IL - 130 jobs

As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and resolving any emerging problems that our customer accounts might face with accuracy and efficiency. The best candidate for the Customer Service Representative position is genuinely excited to help. They are patient, empathetic, and passionately communicative. Job Responsibilities Include: Communicate through email, phone and in person Answer phones and route calls on a multi-line phone system. Ensure excellent service standards. Respond efficiently to inquiries. Maintain high customer satisfaction. Take and monitor orders in a timely fashion. Tracking orders, inventory and shipping. Utilize software to process orders and shipping paperwork. Other duties as assigned Requirements Requirements: High school diploma or GED Highly proficient in Microsoft Excel and Microsoft Outlook Experience in Microsoft Dynamics or other CRM system preferred Highly proficient in Data Entry 10-Key experience preferred Phone etiquette Detail oriented Multi-task and prioritize in a fast-paced environment Motivation to learn new things Communication skills Reliable $18-$25 p/h Salary Description $18-$25-p/h

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Employment Type: Full Time Reports To: Senior Manager, RCM Pre-Registration Department: Pre-Arrival Center (PAC) The Revenue Cycle Associate-Self Pay serves as the primary point of contact for patients, insurance companies, and internal departments regarding billing inquiries, account resolution, and payment processing. This role ensures timely and accurate handling of revenue cycle activities to support the organization's financial health and deliver an excellent customer experience. Key Responsibilities: Respond to inbound calls, emails, and messages regarding patient accounts, billing statements, and insurance claims. As well as placing outbound calls to patients for collections. Review and update patient account information, including insurance coverage and demographic details. Coordinate with billing, coding, and collections teams to ensure accurate and timely claim submission. Educate patients on billing processes, payment options, and financial assistance programs. Document all interactions in the patient account system in compliance with HIPAA and company policies. Research and Process Patient Refunds. Possesses the ability to work within a remote call center environment free from distractions and background noise. Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed. Required Skills & Qualifications: Strong knowledge of insurance processing of Hospital Claims. Strong communication, organizational, and professional skills. Ability to communicate and articulate effectively. Ability to deescalate difficult calls. Critical thinking and problem-solving skills. High school graduate or equivalent. Minimum of one year working with insurances in the Medical Field with a preference of 3-5 years experience. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement. Supportive work environment with a collaborative team. Comprehensive healthcare coverage. Retirement savings plan. Paid time off and flexible scheduling options. Student loan repayment program.

Min USD $18.34/Hr. Max USD $28.42/Hr. Analyzes, investigates, and resolves claims/billing information and/or errors associated with the more complex inpatient/outpatient medical insurance claims. Ensures compliance with managed care guidelines and MMC organizational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * Education equivalent to graduation from high school or GED is required. Licensure/Certification/Registry: Experience: * Two or more years as a Billing Specialist (or comparable medical claims/billing experience), with the technical knowledge to process all types of applicable claims and resolve errors and complex issues associated with them. Other Knowledge/Skills/Abilities: * Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claim form UB04 is required. * Demonstrates a comprehensive knowledge of the electronic billing system and key contract billing guidelines and possess the ability to train others on the entire billing process. * Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred. * Ability to work within the guidelines of defined managed care contract policy provisions and company procedures. * Demonstrates ability to work successfully with internal customers and external contacts is required. * Possesses a highly-developed detail orientation, critical thinking, and problem solving ability. * Demonstrates excellent oral and written communication, keyboarding, and basic math skills. * Demonstrates ability to work unsupervised as well as the ability to work in a group setting. Responsibilities Receives and examines daily listings for assigned billing claims and determines which require further analysis and action. Investigates assigned billing claims with incomplete/incorrect information and resolves the more complex problems or errors to ensure complete and compliant information accompanies the claim. Prioritizes claims based on specified criteria and files the claim, either electronically or via paper claim. Ensures careful adherence to insurance guidelines, timeliness, accuracy, and processing procedures. Researches and resolves complex issues associated with patient insurance accounts. As applicable, identifies, documents, and reports problematic trends to management. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Analyzes reports containing rejected account information and performs the necessary research to resolve the reason(s) for the rejection and secures any other required information. Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical insurance claims. Responds to requests from internal departments regarding the proper coding, billing, and processing of medical insurance claims. Communicates and resolves issues with a variety of internal and external sources regarding medical insurance claims. This may include internal departments, patients (or other responsible parties), third-party payors, social service agencies, Medicare/Medicaid staff, other insurance carriers, service providers, and collection agencies. Initiates corrections to charges and contractuals / allowances within scope of expertise and authority granted. Identifies and researches the appropriateness of late charges and, as necessary, adjusts the charge / patient account based on research findings Identifies and calculates write-off amounts and secures the necessary approvals from management for processing. Documents online systems and electronic files to ensure accurate data is noted regarding the status of claims and payments. Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. May assist with special projects, analyses, or audits. As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Pay: $16-$17/hour Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times. Job Description: Provide support to customers, handle inquiries, and provide resolutions. Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers. Perform data entry with high efficiency. Maintain professional verbal and written communication. Manage workloads and complete service requests for customers in a timely manner. Requirements: High School Diploma or greater. 3+ years of customer service experience required. Prior call center experience (inbound/outbound) required. Must have great customer service skills. Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC Excellent written and verbal communication skills. Strong data entry skills. Must be able to work in office M-F 7:30am-4:30pm Benefits Include (but not limited to): Top pay for experience Full benefit package including medical, vision, and dental insurance Paid vacation, sick days and holidays including your birthday! 401(k) retirement savings plan Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************

Job DescriptionBenefits: 401(k) Competitive salary Paid time off Do you have aspirations to run your own business? If so, you may want to consider working in the office of Derek Hensley - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills People-oriented Organizational skills Self-motivated Proactive in problem solving Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Ryan Kleeman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Hourly Plus Commission Licensing Paid by Agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jeff Burtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionDescription: The Healthcare Accounts Receivable (A/R) Specialist is responsible for managing the complete revenue cycle process related to either hospital (HB) or professional (PB) billing accounts, depending on assignment. This includes insurance follow-up, denial resolution, and account reconciliation. The A/R Specialist ensures that outstanding balances are accurately resolved with insurance payers in a timely manner. This position requires strong knowledge of payer-specific guidelines, EDI transactions, and reimbursement methodologies across commercial, government, and managed care plans. Assignments may be separated by billing type (HB or PB), allowing the A/R Specialist to focus on the nuances of each area. Direct communication with insurance carriers, patients, and internal departments is essential to facilitate successful resolution of accounts and maintain excellent customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Accounts Receivable Management - Insurance Focused: Manage assigned A/R inventory for either hospital (UB-04 / 837I) or professional (CMS-1500 / 837P) claims, based on designated work queue. Perform timely follow-up and resolution of unpaid, rejected, or denied insurance claims. Submit corrected claims, appeals, and required documentation to secure appropriate reimbursement. Reconcile outstanding account balances to ensure accuracy of payments and adjustments. Monitor aging reports and prioritize accounts based on payer guidelines and internal timelines. Insurance Account Management: Maintain deep knowledge of payer-specific rules, coverage policies, and authorization requirements. Analyze remittance advice (ERA/EOB) to identify denials, underpayments, or coordination of benefit issues. Identify trends in denials or underpayments and collaborate with leadership and internal departments for resolution. Validate insurance eligibility and verify benefits when necessary to assist with claim resolution. Communicate professionally with payer representatives to resolve claim issues and disputes. Hospital Billing (HB) Responsibilities: Manage inpatient, outpatient, observation, ER, and ancillary hospital claims. Address complex billing concerns related to DRG, APCs, and bundled services. Collaborate with case management, coding, and HIM to resolve documentation or authorization-related denials. Professional Billing (PB) Responsibilities: Manage billing and claims for physician and clinic visits. Ensure proper use of CPT/HCPCS codes, modifiers, and place-of-service indicators. Work closely with provider groups for documentation, encounter clarification, and coding questions. Patient and Internal Communication: Respond to patient inquiries regarding insurance claim status, balances, and account questions, as needed. Assist patients in understanding insurance coverage, denials, and explanation of benefits (EOBs), as needed. Refer patients to Financial Counselors for potential charity or financial assistance when applicable, as needed. Collaborate with internal teams including Billing, Registration, Financial Counseling, HIM, and Compliance to improve resolution timelines and reduce denials. Compliance and Documentation: Maintain clear, timely, and accurate documentation of all account activities and payer communications. Ensure all actions comply with HIPAA, FDCPA, CMS regulations, and internal policies. Participate in audits, staff meetings, training, and corporate compliance initiatives as required. OTHER RESPONSIBILITIES Strong problem-solving abilities and attention to detail. Ability to manage competing priorities and meet strict deadlines. Customer service-focused mindset. Comfortable working independently as well as in a team environment. Maintains confidentiality and professionalism at all times. (The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.) SUPERVISORY RESPONSIBILITIES None Requirements: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent required; associate degree in business, healthcare, or related field preferred. Minimum 2-3 years of healthcare A/R experience, including: Hospital billing (UB-04 / 837I) or Professional billing (CMS-1500 / 837P) Strong knowledge of insurance processes, billing workflows, and reimbursement methodologies. Experience with denial resolution and insurance account follow-up. Familiarity with electronic billing systems and EHR platforms (e.g., Epic, Meditech, TruBridge, CPSi, Oracle Health). Strong analytical, organizational, and communication skills. Ability to explain complex billing concepts clearly and professionally. Experience with EFT/ERA processing, EDI transactions, and payer portal utilization. Bilingual (English/Spanish or other language) is a plus. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS & WORK ENVIRONMENT Office-based position with frequent contact with insurance representatives, internal teams, and patients. Regular use of computer, phone, and standard office equipment. Prolonged sitting; occasional lifting up to 25 pounds. May require extended hours during month-end, special projects, or peak billing cycles. CORPORATE COMPLIANCE Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health's Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows how to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse. BENEFITS Please use the link below to visit our website for a list of benefits offered. ***************************************

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Team Member Join Our Growing Insurance Agency! Are you an attentive, personable, and sales-minded professional looking to grow your career while making a difference in your community? Join our agency as a Team Member and become an essential part of our daily operations and customer success! What Youll Do: Provide customers with clear information about our insurance products and services. Assist with policy applications, renewals, and other customer needs. Respond promptly to customer inquiries, ensuring excellent service. Maintain accurate and organized records of customer interactions. What Were Looking For: Strong communication and interpersonal skills. Detail-oriented with the ability to multitask effectively. Customer service or sales experience preferred. Must have or be willing to obtain proper insurance licensing. Why Work With Us? Enjoy unlimited earning potential based on your sales performance. Benefit from flexible work options including remote, office, or hybrid arrangements. Receive paid time off to recharge and maintain work-life balance. Participate in our 401(k) plan to help secure your financial future. Grow your career in a supportive environment where your contributions truly matter. Help us serve our community better by building meaningful customer relationships and promoting valuable insurance solutions. Apply today and take the next step in your professional journey!

Full-time Description Lucky Lincoln Gaming is hiring a full-time Route Collector to function as part of the Operations Team to pick up, deliver, and record cash collected from our Video Gaming Terminals or VGTs. The Route Collector will collect and deliver cash to and from our partner locations and return the cash to our vault. The successful candidate must be 21 years or older, be detail oriented, and pass a detailed background check with the Illinois Gaming Board and the Illinois Department of Professional Regulations. Our team is committed to driving organizational growth. We are privately owned, fast-paced, and fast-growing! This is an outstanding opportunity with the potential to grow and advance in the operations department! Duties and Responsibilities Must be comfortable securing, handling, and transporting large sums of currency. Accurate and detailed recordkeeping of funds transactions. Filling redemptions terminals with cash and removing cash on video gaming terminals. Accurately recording meter readings from VGTs (Video Gaming Terminals). Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to LLG's equipment or operations to management. Security and confidentiality of proprietary data and information. Perform minor maintenance of VGT machines when necessary. Firearm handling experience preferred Successful Candidates Will Have Ability to complete tasks with minimal direction. Strong communication skills. Mechanically and technologically inclined. Strong moral character and work ethic. Ability to drive or ride in a vehicle for several hours per shift. Ability to walk, sit, stand, and lift up to 75 pounds at any time. Requirements Qualifications High school diploma or GED required. At least 21 years of age. Be able to pass a background check and obtain a Terminal Handler's license from the Illinois Gaming Board required. Ability to obtain and/or maintain firearms owners' identification (FOID) and Permanent Employee Registration Card (PERC). Valid driver's license with a clean driving record. Compensation $20 - $20 USD We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency Equal Employment Opportunity Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Salary Description $20/hr

Min USD $18.34/Hr. Max USD $28.42/Hr. Identifies and researches the basis for credit amounts due on the more complex patient health insurance claims. Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * Education equivalent to graduation from high school or GED is required. Licensure/Certification/Registry: Experience: * Two or more years as a Billing Adjustment Specialist, or comparable insurance, accounting, and/or health care billing experience is required. Must possess the technical knowledge to process credit amounts due on routine and the more complex claims and resolve errors and complex issues associated with them. Other Knowledge/Skills/Abilities: * Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9) coding, and hospital billing claim form UB-04. * Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred. * Ability to multi-task while working on multiple responsibilities simultaneously. * Demonstrated ability to work successfully with internal customers and external contacts is required. * Possesses a highly developed critical thinking and problem solving-ability to work through complex situations. * Demonstrates excellent oral and written communication, keyboarding, basic math, and problem solving skills. Responsibilities Identifies patient accounts with credit balances and prioritizes the daily reconciliation and processing of each account. Analyzes credit balances on patient accounts and confirms the reason and validity of refunds or contractual adjustments prior to processing. Approves and processes individual account refunds, contractual adjustments, or write-offs up to authority limit granted. Refers items above this level to supervisor or manager for approval prior to processing. Identifies situations in which contractual adjustments are warranted by determining the original billed amounts as compared to the amounts allowed and prescribed by Medicare / Medicaid and/or managed care contracts, as applicable. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Uses an electronic spreadsheet to calculate contractual or credit adjustments and documents/posts these amounts to the appropriate account using system software. Communicates orally and in writing with internal and external insurance representatives and/or governmental agencies (as applicable) to obtain insurance verification and to resolve account questions and billing issues. Identifies errors or omissions and initiates corrections on accounts with credit balances. Researches and reconciles unidentified payments and posts such payments to the appropriate account or initiates refunds as appropriate. Researches and resolves payment issues associated with patient accounts. As applicable, identifies, documents, and reports problematic trends to management. Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical claims. Responds to requests from internal departments regarding the billing, adjustments, and crediting of medical claims. Documents online systems and electronic files to ensure accurate data is noted regarding the status payment and credit adjustment of claims. Ensures compliance to Medicare/Medicaid and/or managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. May assist with special projects, analyses, or audits. As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Eicheanuaer Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. The Customer Service Representative is a customer service driven role that requires quality, focus, and attention to detail. This position will perform an array of functions that will include answering incoming calls, communicating efficiently and thoroughly with both office personnel and field service technicians, and providing top-level customer service to customers. The Customer Service Representative has a direct effect on our overall customer experience and should be welcoming, helpful, and professional at all times. Job Description: Provide support to customers, handle inquiries, and provide resolutions. Work directly with both internal staff and field technicians to provide excellent customer service and estimate service repairs for customers. Perform data entry with high efficiency. Maintain professional verbal and written communication. Manage workloads and complete service requests for customers in a timely manner. Requirements: High School Diploma or greater. 3+ years of customer service experience required. Prior call center experience (inbound/outbound) required. Must have great customer service skills. Mechanical/Technical knowledge is a plus. Especially pertaining to refrigeration and/or HVAC Excellent written and verbal communication skills. Strong data entry skills. Must be able to work in office M-F 7:30am-4:30pm Benefits Include (but not limited to): Top pay for experience Full benefit package including medical, vision, and dental insurance Paid vacation, sick days and holidays including your birthday! 401(k) retirement savings plan Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionDescription: Lucky Lincoln Gaming is hiring a full-time Route Collector to function as part of the Operations Team to pick up, deliver, and record cash collected from our Video Gaming Terminals or VGTs. The Route Collector will collect and deliver cash to and from our partner locations and return the cash to our vault. The successful candidate must be 21 years or older, be detail oriented, and pass a detailed background check with the Illinois Gaming Board and the Illinois Department of Professional Regulations. Our team is committed to driving organizational growth. We are privately owned, fast-paced, and fast-growing! This is an outstanding opportunity with the potential to grow and advance in the operations department! Duties and Responsibilities Must be comfortable securing, handling, and transporting large sums of currency. Accurate and detailed recordkeeping of funds transactions. Filling redemptions terminals with cash and removing cash on video gaming terminals. Accurately recording meter readings from VGTs (Video Gaming Terminals). Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to LLG's equipment or operations to management. Security and confidentiality of proprietary data and information. Perform minor maintenance of VGT machines when necessary. Firearm handling experience preferred Successful Candidates Will Have Ability to complete tasks with minimal direction. Strong communication skills. Mechanically and technologically inclined. Strong moral character and work ethic. Ability to drive or ride in a vehicle for several hours per shift. Ability to walk, sit, stand, and lift up to 75 pounds at any time. Requirements: Qualifications High school diploma or GED required. At least 21 years of age. Be able to pass a background check and obtain a Terminal Handler's license from the Illinois Gaming Board required. Ability to obtain and/or maintain firearms owners' identification (FOID) and Permanent Employee Registration Card (PERC). Valid driver's license with a clean driving record. Compensation $20 - $20 USD We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency Equal Employment Opportunity Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.