Collections representative jobs in Waverly, MI - 157 jobs
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Collections Representative
Customer Service Representative
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Student Loan Collector
Customer Service Representative
RMR Solutions LLC 3.9
Collections representative job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 4d ago
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Customer Service Representative
Culligan International 4.3
Collections representative job in Ionia, MI
Responsive recruiter Replies within 24 hours Denker Culligan Water is seeking an individual experienced in customer relations for a Part-Time position. We are growing, and are excited to add this position to our team! We're looking for someone who has great customer service and time-management skills, can be flexible with tasks and activities as necessary, enjoys working as part of a team, and is a positive person overall!
The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, resolve problems, and meet related needs, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Answer phones, providing support and direction
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
* Other responsibilities as necessary
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience preferred
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
Benefits/Perks
* Company-paid training
* Employee discounts for Culligan in-home products
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $16.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$15-16 hourly 8d ago
Customer Service
Fitzpatrick Acquisitions LLC 3.3
Collections representative job in Greenville, MI
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$25k-31k yearly est. 6d ago
Winner's Circle - Customer Service
Daveandbusters
Collections representative job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$12.5-16 hourly Auto-Apply 60d+ ago
Customer Service Representative (BASF-Chemetall)
BASF 4.6
Collections representative job in Jackson, MI
**Now Hiring! Customer Service Representative (ECT-Chemetall)** **Come create chemistry with us!** BASF/Chemetall, is the Surface Treatment global business unit of BASF's Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall, we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming.
The chemical treatment of metal surfaces is BASF/Chemetall core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment.
**We are looking for a Customer Service Representative to join our Customer Care Team in Jackson, MI.**
The Customer Service Representative will interface with customers, supply chain, operations, and work with our credit department.
**During your shift as a Customer Service Representative (ECT-Chemetall), you will**
+ Respond promptly to customer inquiries through various channels.
+ Provide accurate information about products, services, and policies.
+ Handle the order to cash process.
+ Resolve customer complaints and issues efficiently and professionally.
+ Process orders, returns, and exchanges as needed.
+ Maintain customer records and update account information.
+ Collaborate with other departments to ensure customer needs are met.
+ Follow up with customers to ensure resolution and satisfaction; collect customer feedback.
**If you have...**
+ High school diploma is required.
+ Minimum of 2 years of experience in customer service or customer facing function is required.
+ Prior experience with providing customer support by phone and processing orders.
+ Familiar with the order to cash process is preferred.
+ Strong communication and interpersonal skills.
+ Ability to multitask and manage time effectively.
+ Analytical thinker, problem-solving and conflict resolution skills.
+ Knowledge of ERP systems; SAP is preferred.
+ Comfortable using Microsoft Office Suite.
**Create your own chemistry with you@BASF**
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
+ Flexible work arrangements whenever possible
+ Highly competitive retirement savings plan with company match and investment options
+ Well-being programs that include comprehensive mental health support for you and your household family members
+ Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
+ Back-up child and elder care with discount programs for families of all ages and stages
+ Mentoring and career development opportunities that allow you to share, learn, and thrive
+ Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
+ Employee crisis support for when the unexpected happens
+ Access to our BASF wine cellar, employee discounts, and much more!
**About us**
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
**Privacy statement**
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud.
**Equal employment opportunities**
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
$30k-35k yearly est. 5d ago
Customer Service Representative
Rgbsi 4.7
Collections representative job in Lansing, MI
RGBSI, a leader in the engineering services industry, is dedicated to provide highest quality service to our clients and employees. We are proud to be primary partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. Because of our clients' continued growth, we are looking for an energetic professionals who enjoy working with people and to be a partner to leading US companies
Job Description
Qualifications:
Strong communication skills to confidently explain information and converse with customers/clients
Organizational skills to effectively process all paperwork/products
Self-confidence to take the initiative to approach potential customers/clients
Multitasking skills required
Must be a team player
Knowledge of basic Microsoft Office required. Basic knowledge of materials, i.e. characteristics of metals and plastics Experience
Automotive / Aerospace industry background a plus
1-3 years of Customer Service experience required
SAP experience a must
Qualifications
Associates degree or bachelors would be preferred
All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-34k yearly est. 60d+ ago
Resolutions Specialist
Case Credit Union 3.7
Collections representative job in Lansing, MI
Job DescriptionDescription:
Responsible for performing resolution activities associated with all delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by Management. Ensures that the Credit Union's professional image is maintained.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of resolution functions.
Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses.
Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings.
Works toward prompt resolution of negative and delinquent accounts through negotiations with member.
Initiates small claims proceedings when appropriate
Represents the credit union in small claims proceedings when necessary.
Prepares reports as requested by Department Manager.
Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant.
Assumes responsibility for efficient administration of resolutions activities.
Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies.
Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence.
Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status.
Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets.
Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals.
Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals.
Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements.
Maintains confidentiality.
Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel.
Assist area personnel as needed.
Keeps Management informed of activities, progress attained toward established objectives, and of any significant problems.
Attends and participates in meetings as required.
Assumes responsibility for related duties as required or assigned.
Stays informed of changes in resolution policies, procedures, and related legal requirements.
Ensures that work area is clean, secure and well maintained.
Actively & professionally cross-sells Credit Union services.
Must have reliable transportation to fulfill the duties of a Resolution Specialist.
PERFORMANCE MEASUREMENTS
Delinquent and negative accounts and/or loans are closely monitored and reviewed.
Appropriate resolutions actions instituted are in accordance with established Credit Union policies and are legally compliant. Legal actions are closely supervised and directed.
Delinquent and Charge off accounts and/or loans are promptly evaluated for the most cost-effective recovery. A recovery goal, which meets with management standards, is maintined.
Professional business relations exist with members and all outside professional contacts. All member questions are courteously answered.
Effective working relations and coordination exist with Credit Union legal counsel.
Required reports and records are accurate and timely.
Good working relations exist with area personnel and with management. Management is appropriately informed of area activities. Collectors are supported and directed as needed.
Requirements:
EDUCATION/CERTIFICATION:
High school graduate or equivalent.
Additional business training strongly preferred.
REQUIRED KNOWLEDGE:
General knowledge of resolution procedures, skip tracing and related laws and regulations.
Understanding of Credit Union loan products and policies.
Familiar with deposit programs and account ownership.
EXPERIENCE REQUIRED: None
SKILLS/ABILITIES:
Accuracy and thoroughness in work.
Ability to manage projects.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business equipment
including calculator, typewriter, copy machine, printer, credit bureau terminal, telephone, fax.
$45k-54k yearly est. 12d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Collections representative job in East Lansing, MI
Country USA State Michigan City East Lansing Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 2651 Coolidge Road, East Lansing, Michigan 48823
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
Member Resolution Specialist
Lake Trust Credit Union 4.1
Collections representative job in Brighton, MI
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job summary
The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department.
What you'll do
* Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience.
* Debit cards increase. Credit applications for credit card increases.
* Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted.
* Support expedited cards to members.
* Provide support for cards via inbound and outbound member interactions.
What you'll bring
* 3-5 years of call center experience required
* 3-5 years of financial institution experience required
* Understanding debit/credit card fraud
* Proficient in computer skills including word, excel, and other credit union software.
What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
$45k-53k yearly est. 23d ago
Policy Billing Representative
Fastemps, Inc.
Collections representative job in Lansing, MI
Job DescriptionPolicy Billing Representative - Lansing, MI Pay: $17.00/HR Schedule: Flexible hours between 8:00 AM and 6:00 PM Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise.
Key Responsibilities:
Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity.
Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines.
Reconcile accounts to troubleshoot discrepancies and provide accurate account histories.
Interpret and analyze premium billing data to resolve complex issues.
Process pay-by-phone transactions to expedite posting and ensure accuracy.
Approve and manage pay plan changes and manual billing exceptions.
Communicate professionally through correspondence, resolving customer complaints and inquiries.
Coordinate payment adjustments and allocations for accurate financial records.
Perform high-level account reconciliations across various billing platforms.
Collaborate with internal teams on audits, upgrades, and special projects.
Qualifications:
Education:
High school diploma or GED required; Associate's degree in Accounting, Finance, Business, or related field preferred.
Experience:
2+ years of customer service experience in billing, finance, or insurance, or
Bachelor's degree with at least 1 year of related experience.
Skills:
Strong customer service skills, both written and verbal.
Experience with multi-line phone systems.
Proficiency in Microsoft Excel and financial systems.
Analytical and problem-solving skills with attention to detail.
Ability to manage priorities in a fast-paced environment.
Why Join Us?
Pay: Competitive at $17.00 per hour.
Schedule: Flexible work hours between 8:00 AM and 6:00 PM.
Growth Opportunities: Build your career in a supportive, professional workplace.
Apply today or give us a call at ************** to learn more.
Make an immediate impact by providing exceptional service and expertise in billing operations!
Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week
$17 hourly 19d ago
Data collector / Driver
Tsmg
Collections representative job in Lansing, MI
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
State of Location:
Michigan As an outpatient clinician within our Applied Behavioral Analysis program (ABA), you will help children and their families learn new skills and techniques using the therapy that is most effective for autism. Our goal is to work on what's most important to the child and their support system by creating an individualized pediatric treatment program tailored to their needs. Whether it's working on communication, social skills, aggression, non-compliance, self-help skills, play, academics, or fine and gross motor skills, we always address the specific concerns for each patient. Parents and caregivers are encouraged to attend sessions so they can carry skills and home exercises into their child's daily life. Ivy's rewarding work environment allows multi-disciplinary collaboration and mentorship while maintaining autonomy and growth that is specific to each of our clinician's passions and expertise.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Pediatric Board-Certified Behavior Analyst - Howell, MI
Ivy ABA, part of the Ivy Rehab Network
$10,000 Student Loan Repayment Option Available!
Job Highlights:
Base salary commensurate with experience
Role eligible for performance bi weekly bonus
Lead a team of behavior technicians in a clinic-based setting with predictable schedules
Provide ABA services within an interdisciplinary care model comprised of behavior technicians, speech-language pathologists, occupational therapists, and physical therapists
Potential to become a founder of your very own Ivy ABA clinic as an equity partner!
Responsibilities:
Carry a caseload of 8-12 patients, partnering with your Clinic Director and Ivy ABA leadership to drive great outcomes for our young learners.
Conduct assessments and design individualized treatment plans
Coach and guide behavior technicians in implementing each patient's individual treatment plan
Coach and empower parents and caregivers to learn ABA-based principles and interventions to drive meaningful behavior change outside of session
Coordinate care as part of an interdisciplinary care team for patients who receive speech and language therapy, occupational therapy, and/or physical therapy from Ivy Rehab For Kids providers.
Qualifications:
Active BCBA certification or sitting for the BCBA exam within one month
Previous experience creating individualized treatment plans including both skill acquisition and behavior reduction treatment goals
Previous experience supervising technicians to implement individualized treatment plans
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and annual CEU (Continuing education) incentives. Tax free student loan repayment options and/or sign-on bonus opportunities.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
How Ivy Invests in You:
Clinical Team Support: Mentorship and peer-to-peer learning opportunities.
CEU Learning Opportunities: Access live CEU courses provided by the organization plus $1000 stipend for external CEUs
Leadership Development: Courses to develop strong leadership skills.
External Educational Partners: Collaborate with industry-leading institutes.
Open Your Own Clinic: Explore equity partnership opportunities.
Ivy_Paul
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$29k-43k yearly est. Auto-Apply 7d ago
Account Representative
Impact Solutions 4.5
Collections representative job in Lansing, MI
Why Work Here: At Impact Solutions, we pride ourselves on fostering a collaborative and supportive environment where great people come together to achieve remarkable results. Our culture emphasizes teamwork, personal growth, and a shared commitment to excellence.
As an Account Representative, you will have the unique opportunity to work with a diverse range of existing clients while contributing to our ongoing sales growth. We believe in empowering our team members with the tools and resources they need to succeed. You will benefit from our proven industry systems, strong internal processes, and a dedicated team that is committed to the success of every client.
We offer comprehensive training and access to knowledgeable support staff to help you reach your goals and unlock your full potential. Whether you're engaging with clients in manufacturing, financial services, or other sectors, each day as an Account Representative at Impact Solutions will bring new challenges and opportunities for growth.
Join us and be part of a company that values your contributions and supports your journey toward success!
Job Description:
We are seeking a dynamic and experienced Account Representative to join our team at Impact Solutions. In this role, you will be instrumental in managing and servicing our existing clients while also identifying and developing new business opportunities. Your ability to build strong relationships and provide exceptional service will be key to your success.
Key Responsibilities:
- Provide outstanding service and support to our existing clients, ensuring their needs are met and exceeded.
- Cultivate and expand business relationships with current clients to drive growth and satisfaction.
- Identify and pursue new business opportunities through proactive prospecting and networking.
- Conduct in-person and out-of-office sales calls to promote and sell our diverse range of products and services.
- Engage with clients to uncover their needs and recommend tailored, value-added solutions.
- Maintain consistent and timely follow-up with clients to foster strong relationships and ensure satisfaction.
- Develop and manage a robust sales pipeline to track opportunities and progress.
- Achieve sales and profit goals without geographical limitations, showcasing your ability to work independently and strategically.
- Leverage educational and industry resources to enhance your knowledge and effectiveness in the role.
Requirements/Qualification
To thrive as an Account Representative at Impact Solutions, we are looking for candidates who meet the following qualifications:
- Education: A Bachelor's Degree in Business, Marketing, or a related field is preferred.
- Experience: A minimum of five years in sales and account management, showcasing a successful track record in business-to-business environments.
- Work Ethic: A strong work ethic, self-motivation, and a commitment to excellence are essential attributes.
- Time Management: Exceptional time management skills with the ability to prioritize tasks effectively.
- Communication Skills: Excellent verbal and written communication skills, enabling clear presentation of ideas and effective client engagement.
- Industry Knowledge: Experience in the print, promotional products, fulfillment, marketing services, and/or advertising industry is a plus.
- Sales Expertise: Proven success in consultative selling and a history of meeting or exceeding sales targets.
- Interpersonal Skills: Strong interpersonal skills with a genuine enthusiasm for building and nurturing client relationships.
Join us at Impact Solutions, where your expertise will help shape the future of our client relationships and drive our business forward. We look forward to welcoming a motivated and skilled Account Representative to our team!
About Impact Solutions
At Impact Solutions, we are proud to be a family-owned company dedicated to strengthening brands through thoughtful planning, implementation, and management of impactful messages and materials. Our mission is to enhance our clients' image in their markets and within their organizations.
We take a consultative approach, partnering with organizations to help them achieve their goals effectively. Our diverse offerings include a wide range of print products, promotional items, corporate apparel, and signage/display solutions. However, what truly sets us apart is our commitment to technology fulfillment and inventory management services, which provide significant benefits to our clients and distinguish us from the competition.
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$36k-46k yearly est. 12d ago
Account Representative
Wright Agency-Farm Bureau Insurance 4.2
Collections representative job in Saint Louis, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: At Wright Agency - Farm Bureau Insurance, we are looking for a motivated Account Representative who is eager to contribute to the continued success of our agency. In this role, youll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people and your focus on growth will make you a strong fit for our team.
This is a great opportunity for someone who enjoys sales, values meaningful connections, and is committed to professional development. Those who excel will find opportunities to take on greater responsibility and advance within the agency.
RESPONSIBILITIES:
Prospect and connect with potential customers to expand the agencys reach.
Provide clear explanations of insurance options, helping customers make informed decisions.
Nurture long-term relationships through consistent follow-up and customer care.
Manage customer files accurately and handle policy servicing needs.
QUALIFICATIONS:
Confident communicator with strong relationship-building skills.
Background in sales or customer service is preferred but not required.
Self-motivated, goal-oriented, and eager to achieve results.
Organized and able to manage multiple tasks effectively.
Currently licensed applicants preferred.
$52k-62k yearly est. 15d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Lansing, MI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Biller
Corewell Health
Collections representative job in Caledonia, MI
Responsible for submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider. The biller must review and verify the accuracy of patient information, codes, and charges, as well as resolve any issues or denials. The biller must also communicate with patients, providers, and insurance companies to ensure timely and accurate reimbursement.
Essential Functions
Submit claims electronically or by mail to insurance companies, government agencies, or other payers.
Follow up on unpaid or rejected claims or account inquiries to resolve any issues or discrepancies.
Monitor claim status and ensure timely and accurate reimbursement.
Review and verify patient information, diagnosis codes, procedure codes, modifiers, and charges for accuracy and compliance.
Follow up on denied claims and make necessary corrections or appeals.
Maintain accurate and confidential records of billing and payment transactions and documentation.
Update and verify patient demographics, insurance information, and eligibility.
Report and resolve any discrepancies, errors, or irregularities in billing processes.
Keep abreast of billing regulations, policies, procedures, and industry standards.
Communicate professionally with patients, providers, and insurers to address billing questions and disputes.
Process payments, adjustments, and refunds.
Collaborate with other areas within revenue cycle, operations, and shared service areas to address and prioritize work efforts.
Prepare and send statements and invoices to patients or responsible parties.
Follow up and resolve patient and physician office inquiries.
Qualifications
Required
High School Diploma or equivalent
2 years of relevant experience related field
Preferred
Associate's Degree related field
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - 4700 60th St SE - Grand Rapids
Department Name
PFS Facility Billing - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7 a.m. to 3:30 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$34k-44k yearly est. Auto-Apply 1d ago
Billing Specialist
Midwest Vision Partners
Collections representative job in Jackson, MI
Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.
Schedule
What you will be doing
Problem solving to reconcile outstanding balances from insurances and patients
Discussing open balances with patients and collect payment accordingly
Maintaining collection agency accounts
Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances
Exhibiting knowledge of medical insurance and proper use of computer software
Posting charges, payments and adjustments in Allscripts Practice Management software
Communicating effectively and professionally with physicians, co-workers, managements and patients
Performing general office duties and other duties as assigned
What you know Required
High school diploma or GED
Knowledgeable in ICD-10 & CPT Codes
Desired
One (1) or more years of customer service experience
Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience
Experience in Revenue Cycle Management
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$29k-39k yearly est. 14d ago
Resolutions Specialist
Case Credit Union 3.7
Collections representative job in Lansing, MI
Responsible for performing resolution activities associated with delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by management. Ensures that the Credit Union's professional image is maintained. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of resolution functions. a. Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses. b. Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings. c. Works toward prompt resolution of negative and delinquent accounts through negotiations with member. d. Initiates small claims proceedings when appropriate e. Represents the credit union in small claims proceedings when necessary. f. Prepares reports as requested by department manager. g. Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant. 2. Assumes responsibility for efficient administration of resolutions activities. a. Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies. b. Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence. c. Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status. d. Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets. 3. Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals. a. Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals. b. Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements. c. Maintains confidentiality. d. Develops contacts with local authorities, Tri County loss prevention and MACI members to effectively minimize Credit Union Losses. 4. Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel. a. Assist area personnel as needed. b. Keeps management informed of activities, progress attained toward established objectives, and of any significant problems. c. Attends and participates in meetings as required. 5. Assumes responsibility for related duties as required or assigned. a. Stays informed of changes in resolution policies, procedures, and related legal requirements. b. Ensures that work area is clean, secure and well maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. Additional business training strongly preferred. REQUIRED KNOWLEDGE:
General knowledge of resolution procedures, skip tracing and related laws and regulations.
Understanding of Credit Union loan products and policies.
Familiar with deposit programs and account ownership.
EXPERIENCE REQUIRED: None SKILLS/ABILITIES:
Accuracy and thoroughness in work.
Ability to manage multiple tasks and assignments.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business
$45k-54k yearly est. 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Lansing, MI
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 27d ago
Account Representative
Impact Solutions 4.5
Collections representative job in Marshall, MI
Why Work Here: At Impact Solutions, we pride ourselves on fostering a collaborative and supportive environment where great people come together to achieve remarkable results. Our culture emphasizes teamwork, personal growth, and a shared commitment to excellence.
As an Account Representative, you will have the unique opportunity to work with a diverse range of existing clients while contributing to our ongoing sales growth. We believe in empowering our team members with the tools and resources they need to succeed. You will benefit from our proven industry systems, strong internal processes, and a dedicated team that is committed to the success of every client.
We offer comprehensive training and access to knowledgeable support staff to help you reach your goals and unlock your full potential. Whether you're engaging with clients in manufacturing, financial services, or other sectors, each day as an Account Representative at Impact Solutions will bring new challenges and opportunities for growth.
Join us and be part of a company that values your contributions and supports your journey toward success!
Job Description:
We are seeking a dynamic and experienced Account Representative to join our team at Impact Solutions. In this role, you will be instrumental in managing and servicing our existing clients while also identifying and developing new business opportunities. Your ability to build strong relationships and provide exceptional service will be key to your success.
Key Responsibilities:
- Provide outstanding service and support to our existing clients, ensuring their needs are met and exceeded.
- Cultivate and expand business relationships with current clients to drive growth and satisfaction.
- Identify and pursue new business opportunities through proactive prospecting and networking.
- Conduct in-person and out-of-office sales calls to promote and sell our diverse range of products and services.
- Engage with clients to uncover their needs and recommend tailored, value-added solutions.
- Maintain consistent and timely follow-up with clients to foster strong relationships and ensure satisfaction.
- Develop and manage a robust sales pipeline to track opportunities and progress.
- Achieve sales and profit goals without geographical limitations, showcasing your ability to work independently and strategically.
- Leverage educational and industry resources to enhance your knowledge and effectiveness in the role.
Requirements/Qualification
To thrive as an Account Representative at Impact Solutions, we are looking for candidates who meet the following qualifications:
- Education: A Bachelor's Degree in Business, Marketing, or a related field is preferred.
- Experience: A minimum of five years in sales and account management, showcasing a successful track record in business-to-business environments.
- Work Ethic: A strong work ethic, self-motivation, and a commitment to excellence are essential attributes.
- Time Management: Exceptional time management skills with the ability to prioritize tasks effectively.
- Communication Skills: Excellent verbal and written communication skills, enabling clear presentation of ideas and effective client engagement.
- Industry Knowledge: Experience in the print, promotional products, fulfillment, marketing services, and/or advertising industry is a plus.
- Sales Expertise: Proven success in consultative selling and a history of meeting or exceeding sales targets.
- Interpersonal Skills: Strong interpersonal skills with a genuine enthusiasm for building and nurturing client relationships.
Join us at Impact Solutions, where your expertise will help shape the future of our client relationships and drive our business forward. We look forward to welcoming a motivated and skilled Account Representative to our team!
About Impact Solutions
At Impact Solutions, we are proud to be a family-owned company dedicated to strengthening brands through thoughtful planning, implementation, and management of impactful messages and materials. Our mission is to enhance our clients' image in their markets and within their organizations.
We take a consultative approach, partnering with organizations to help them achieve their goals effectively. Our diverse offerings include a wide range of print products, promotional items, corporate apparel, and signage/display solutions. However, what truly sets us apart is our commitment to technology fulfillment and inventory management services, which provide significant benefits to our clients and distinguish us from the competition.
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z1EpHNRJnp
How much does a collections representative earn in Waverly, MI?
The average collections representative in Waverly, MI earns between $25,000 and $42,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Waverly, MI