Communicator vs agent

Differences between communicator and agent duties and responsibilities

Communicator example responsibilities.

• Develop leads and coordinate sales representative appointments on a national level for business-to-business marketing communications firm representing manufacturing clients.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Network and develop relationships with UST alumni to obtain feedback about their experience.
• Verbalize instructions to citizens on how to perform CPR and other life saving techniques.
• Learned how to run information for requesting officers through different programs such as NCIC.
• Take calls on behalf of the NRA have experience dealing with people and computer experience.
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Agent example responsibilities.

• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Verify documentation and coding using CPT and ICD-9 correct coding standards.
• Assist TANF customers with obtaining employment.
• Direct compliance with all CPT and Medicare guidelines.
• Train BDC representatives on phone skills and CRM use.
• Bill appropriate ICD-9 codes to the correct insurance companies.
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