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Senior MEP Superintendent - Data Centers
Metric DCX
Complaint evaluation supervisor job in Columbus, OH
Senior MEP Superintendent - Top 10 General Contractor
A leading Top-10 GC is hiring a Senior MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds.
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$50k-85k yearly est. 5d ago
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Supervisor Regional - Integrated Care Mgmt - Sharp Community Medical Group (Corporate) - *Remote for San Diego County only - FT- Days
Sharp Healthplan
Remote complaint evaluation supervisor job
Hours: Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $72.290 - $93.280 - $104.470 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
Supervise the effective implementation of the Ambulatory Case Management (ACM) programs that includes the management of patients in the different areas of the care management spectrum. Responsible for operational planning consistent with existing policies and procedures. Responsible for supervision of ACM activities to include tracking, trending, and analyzing data, streamlining and improvement of programs, facilitation of provider education, supporting the Medical Directors, and collaborating on interdepartmental activities. Develop and implement new programs under the direction of the Manager of Integrated Care Management and Director of Health Services. Participates in the development of the annual ACM plans and implementation of corrective action plans related to health plan audits and requirements of National Committee on Quality Assurance (NCQA) and other governing regulatory bodies. Collaborates with the Quality, Compliance, and Training Department to effectively integrate and implement processes consistent with health plan, NCQA, DMHC, and CMS requirements. Participates in the development and implementation of new programs under the direction of the Manager of Integrated Care Management.
Required Qualifications
* Bachelor's Degree nursing or health care related field.
* 3 Years experience in the acute patient care setting, including ICU or intermediate care units, Medical-Surgical Nursing, and/or Home Health.
* 3 Years in medical management experience, preferably in managed care.
* California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
Preferred Qualifications
* 2 Years leadership experience, preferably in a managed care setting.
Other Qualification Requirements
* Utilization, Case Management, or Quality Management certification preferred.
Essential Functions
* Ambulatory Case Management Operations
Supervise Ambulatory Case Management staff and operational processes in accordance with NCQA, DMHC, CMS and health plan requirements.
Oversee the ACM and UM processes of the assigned teams, ensuring staff access to needed information and tools.
Ensure that tools utilized by ACM teams are up to date and in alignment with regulatory requirements and internal processes.
Establish and maintain appropriate policies and procedures and training plans to include enforcement of standards for all ACM team activities.
Coordinate with the Health Services Quality and Compliance department to ensure timely and relevant implementation of training and verify adherence with quality and compliance parameters.
Implement and maintain the reporting systems for operational and utilization outcome indicators as it relates to the daily ACM operations. Implement and maintain regular reporting systems for operation and ambulatory care management outcome indicators.
Participate in groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives.
Establish specific quality goals, connecting the vision to the necessary actions and long-term strategies.
Recognize physician needs and concerns and act on opportunities for improvement in conjunction with leadership. Collaborate with physicians to address operational issues.
Promotes positive outcomes in a managed healthcare setting in support of program initiatives.
Lead team members to facilitate and coordinate quality healthcare services and delivery of goods and services to meet a member's specific healthcare needs in a timely, efficient, and cost effective manner utilizing strong communication, problem solving, and critical thinking skills.
Direct and collaborate with peers and assists in the case management process as necessary.
Assists leadership in promoting team performance goals and in monitoring team progress toward accomplishment of departmental goals and initiatives.
Assists in the ongoing education of providers, physicians and their office staff.
Implements action plan to improve referral processing under ACM management direction.
Enforce policies and procedures for all Case Management activities.
Maintains ongoing analysis of program performance and monitors trends and opportunities for enhancement or expansion of the ACM processes and operations
Document ACM processes according to SCMG policies and procedures.
Collaborate with other disciplines/departments to resolve identified issues with demonstrated improvement in operational flow.
Facilitate ACM staff and provider collaboration.
Operationalize and establish efficient ambulatory case management and referral management work flows to ensure timely patient care.
Bring to attention of the ACM Manager, areas of non-compliance and provide input on actions for improvement.
Establish and maintain operational documents such as policies and procedures, desktop procedures as well as all other tools that ACM staff utilize to complete case management activities.
Collaborate with vendors to provide in services as appropriate to provide staff with available services.
* Human Resource Management
All 90 day and annual performance reviews are completed per Sharp guidelines. Provides feedback toward employee performance. Facilitates staff's progress toward agreed upon annual performance goals.
Assure employee files are current and complete, including annual TB testing, Safety Testing, Compliance Training, and annual HIPAA test, etc.
Manage and assist staff to resolve identified attendance, performance, learning and behavior issues through feedback, counseling, corrective action and goal-setting.
Hire staffing for the department per department plan. Orient/mentor staff into new role resulting in achieved competencies. Ensure accuracy with new employee onboarding as it relates to granting systems access, e.g., EPIC, OnBase, health plan websites, EHR, etc.
Increases retention rate (or reduces turnover) of select group of staff.
Leads initiative that results in improved teamwork and/or building more effective relationships.
Decreases occurrences of unsafe work practices and/or worker's injuries.
Arranges team coverage for ACM teams in the event of staff absence by demonstrating willingness, flexibility, and competence to assign coverage and/or serve as 'float' as needed with thorough understanding of program differences.
Supports ergonomic improvement initiatives, teaching, and assists with enforcing compliance with measures designed to reduce employee injury.
Provides training and assistance to staff. Mentors others in developing new skills and assuming new responsibilities.
Staffing schedules are coordinated to assure adequate department coverage.
Special projects as assigned by Manager, and/or Director.
* Leadership
Lead groups in developing and implementing strategic plan to implement organization vision and/or service culture initiatives.
Establish specific quality goals, connecting the vision to the necessary actions and long-term strategies.
Recognize physician needs and concerns and initiate opportunities for improvement.
Recognize patient needs and concerns and initiate opportunities for improvement.
Collaborate with other disciplines/departments to resolve daily operational issues when supervising unit.
Facilitate staff in prioritizing and problem solving daily operational issues.
Demonstrate resolution of operational issues with targeted outcomes as negotiated with manager.
Utilize team-building skills to provide direction, goal setting, and attainment of goals.
Conduct team meetings to include documentation of agendas and minutes on a consistent schedule.
* Quality and Productivity Performance
Monitor and manage staff deviations from team quality and productivity goals.
Conduct and report quarterly performance audits and results.
Establish and maintain staff meetings quarterly to review progress towards meeting quality and productivity goals.
* System Configuration and Testing
Plan and develop of operating systems to manage specific SCMG operational and business objectives through the set-up of ACM queues and workflows.
Participate in the development and implementation of software functionality, upgrades, and system integration.
Coordinate testing efforts of new and current software functionalities and applications.
Oversight the process of identifying, reporting, trouble-shooting, and resolving system problems.
Analyze the impact of software changes on accuracy and productivity.
Oversee the ACM ambulatory CM and UM process workflows from an application perspective and staff adherence.
* Professional Development
Maintains competence in all standards of ambulatory case management, referral management and care coordination. Keeps current knowledge and understanding of applicable accreditation and regulatory statutes related to health care, managed care, case management practice.
Serves as a resource and mentor to Health Services teams.
Attends and actively participates in department/team process/quality improvement activities.
* Program Improvement
Maintains ongoing analysis of program performance and monitors trends and opportunities for enhancement or expansion of the program.
Provides expertise/consultation in developing services/programs, marketing strategies, and business planning.
Consults/liaisons with other programs and agencies, and consultants as appropriate
Collaborates with other disciplines/departments to resolve identified issues.
Knowledge, Skills, and Abilities
* Effective interpersonal skills: strong verbal, written and presentation skills.
* Ability to work well with staff for various educational and professional skills backgrounds to achieve common goals.
* Accepts accountability for performance and decisions.
* Thorough computer knowledge, including on-line database and personal computer skills.
* Knowledge of wide variety of local and national resources for use in Care Management process.
* Strong organizational skills with ability to work well under pressure with conflicting priorities.
* Ability to read, speak and hear English clearly.
* Occasional travel between Sharp HealthCare facilities and provider offices; must provide own transportation.
* Demonstrated leadership skills.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
$53k-86k yearly est. Auto-Apply 20d ago
Benefit Team Supervisor
Ail
Remote complaint evaluation supervisor job
Are you ready to make a meaningful impact while embracing the freedom of remote work? AO South is seeking motivated, service-driven professionals to join our growing team. We're on a mission to help veterans, union members, and their families secure essential life and accidental benefit coverage that protects their financial legacies.
This is an opportunity to build a purpose-driven career that combines flexibility, professional growth, and the satisfaction of helping others-without the limitations of a traditional office environment.
What Makes This Opportunity Exceptional
Work From Anywhere: Enjoy the freedom of remote work and eliminate daily commutes.
Unlimited Earning Potential: Commission-based structure where top performers earn $100K+ annually.
Warm Leads Provided: No cold calling-connect with qualified members already interested in our programs.
Zero Startup Costs: All tools, resources, and training provided at no cost.
Performance-Based Rewards: Earn bonuses, recognition, and incentive trips for outstanding results.
Union Membership & Stability: Become part of OPEIU Local 277, backed by AO's 70+ year legacy of service and stability.
Key Responsibilities
Conduct virtual consultations with members to assess their insurance needs.
Recommend customized supplemental insurance plans aligned with client goals.
Guide clients through the enrollment process with clarity and professionalism.
Provide ongoing policy support, including updates and claims assistance.
Maintain compliance with company and state regulations to ensure transparency and trust.
Qualifications
Strong Communication Skills: Excellent verbal and written ability to connect with clients effectively.
Self-Motivated & Goal-Oriented: Passion for helping others while achieving personal and team success.
Tech-Savvy & Organized: Comfortable using digital tools and managing time efficiently in a remote environment.
Problem-Solving Skills: Resourceful approach to addressing client needs and delivering solutions.
Sales or Customer Service Experience: Preferred but not required; full training is provided.
Life Insurance License: Must be able to obtain one (AO South provides support for licensing).
Requirements
Must be legally authorized to work in the United States.
At this time, AO South cannot hire non-U.S. residents or citizens.
$100k yearly Auto-Apply 12d ago
Renewal Team Supervisor, G&A Beneficial
G&A Partners 4.1
Remote complaint evaluation supervisor job
For over 30 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. A growing, Houston-based professional services firm, G&A Partners is currently seeking a Renewal Team Supervisor, G&A Beneficial to join its team with the ability to work 100% remote.
A competitive compensation and benefits package is available to include health benefits and 401(k), recognition awards and bonuses and the opportunity to work for a highly respected and award-winning company.
Summary
The Renewal Team Supervisor Plays a key role in ensuring operational excellence, supporting clients and internal teams. This position combines direct client engagement with supervisory responsibilities. The Supervisor will oversee team and account processes, workflows, mentor team members, assist with managing internal team, broker and vendor relationships, and act as the primary escalation point for complex issues, ensuring an exceptional client and team experience.
Responsibilities
Lead, coach and mentor a team of Account Executives and Account Managers to achieve goals and provide world class customer service.
Manages daily workflows, ensuring tasks are prioritized, deadlines are met, and resources are effectively allocated.
Participates and co-hosts Team Meetings, team One on Ones, and provides feedback and professional development opportunities.
Develops, implements, and trains on processes for the Team and new hires to be successful in their duties.
Monitors Workflow for team as clients are moved from New Revenue Team to Renewal Team.
Works with Manager to evaluate client load among team members and adjust as needed.
Assists with escalations of team, client and broker concerns that may arise and work through resolution. Escalate as needed.
Must be able to work autonomously on complex projects, making informed decisions as needed
Maintains high level client relationships, ensuring satisfaction and retention, assisting with complex issues and may take on accounts as team needs require.
Manages, maintains and develops relationships with G&A Broker Partners to sustain long term relationships, referrals and growth.
Supports the Renewal Team by acting as a day-to day resource and coach for questions and issues as they arise.
Implements process improvements as directed and proposes new process improvements.
Ensures compliance with company policies and procedures and benefit regulatory requirements.
Must be able to work autonomously on complex projects, making informed decisions and recommendations.
Must be able to travel up to 25% of the time, possibly more during peak open enrollment periods.
Other Duties:
Must be able to travel occasionally.
Performs a variety of complicated tasks and other duties as assigned.
Qualifications
Strategic thinker with a strong business acumen
Innovative and solution-oriented mindset
Independent and confident decision-maker
Strong leadership and supervisory skills with the ability to lead, mentor, and influence cross functional teams
Demonstrated success in benefit sales and client relationship management.
Exceptional communication - clear, concise and persuasive
Deep understanding of employee benefits, compliance and market trends
Executive-level client management and presentation skills
Skilled at navigating complex client needs and multi-tiered organizations
Comfortable working autonomously while driving team goals
Education:
A high school diploma or equivalent is required. An associate or bachelor's degree preferred. Equivalent training/experience will be considered
Skills & Experience:
At least 5 -7 years of benefit-related or Account Management experience with progressive levels of responsibility is required.
At least 2-3 years supervisory experience is required.
Bilingual (Spanish/English) a plus.
Must have ability to communicate effectively with all levels.
Responsible - Ability to be held accountable or answerable for one's conduct.
Reliability - The trait of being dependable and trustworthy.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Accuracy - Ability to perform work accurately and thoroughly.
Accountability - Ability to accept responsibility and account for his/her actions.
Computer Skills:
Proficiency in Microsoft Word, Excel and PowerPoint required.
Prior HRP/Prism knowledge is a plus.
Certifications/Licenses:
Life and health license required.
Equal Opportunity Employer
G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
Privacy Policy ****************************************** Salary Starting salary is $70,000/yr - $115,000/yr
The starting range represents the low and high end of the G&A Partners' range for this position. Actual wages will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of G&A's total compensation package for employees. Other rewards may include commissions, annual bonuses, and program specific rewards. In addition, G&A Partners provides a variety of benefits to employees, including health, dental, vision, life insurance, short-term and long-term disability, flexible spending, ancillary benefits, retirement savings plan, paid holidays, and paid time off (PTO).
Application close date is 2/15/2026
$70k-115k yearly Auto-Apply 18d ago
Warehouse Inventory Supervisor - (Hourly)
Salaried/Skilled Trades NSG Group
Complaint evaluation supervisor job in Urbancrest, OH
NSG Group/Pilkington North America:
Since becoming part of the Nippon Sheet Glass Group (NSG) in June of 2006, NSG Group is one of the world's largest glassmakers that manufactures and distributes automotive and flat glass for the automotive and building industries.
Benefits:
Medical, Dental, Vision
401(k) Match
Employee Assistance Plan at no additional cost
Educational Assistance
Work Shoe/Boot Program
Prescription Safety Glasses Program
Company Paid Holidays - 11
Paid Vacation
Life Insurance at no cost
Pilkington Employee Advantage Discounts
Available Position: (Safety Sensitive Position)
1st shift Warehouse Supervisor - Inventory Department
Monday - Friday, 7:00 am - 3:00 pm with required overtime as needed
Employees Supervised: 13 hourly employees across 3 shifts
Pay: $23.00 - $25.00 an hour, based on experience
Primary Duties:
Serve as the CDC inventory liaison for service center/customer inventory concerns related to CDC.
Coordinate cycle count plan to count all locations at least once biannually.
Ensure physical cycle count sheets are completed properly, filed, and maintained per audit requirement.
Monitor and investigate process errors causing inventory discrepancies.
Coordinate project teams for physical inventory organization and management.
Monitor and maintain transient locations, complete weekly transient report out to supervisors and managers on all overdue items to facilitate resolution.
Monitor and maintain ROCA/damaged product disposal process.
Monitor and maintain 999 SAP storage type items related to picking discrepancies.
Supervise service center claims process, investigate and document all claims to support proper inventory adjustment credit.
Supervise and maintain process for vendor chargeback of damages and discrepancies. Ensure documentation is completed for all chargeback items to ensure reimbursement.
Supervise redistribution process ensuring timely completion of all redistribution items.
Investigate, document, and attempt recovery of lost inventory items to minimize losses and keep inventory adjustments in line with monthly budget.
Monitor internal inventory adjustments regularly, ensure proper adjustment codes are used, develop improvement plans where needed to eliminate process gaps/breakdowns.
Facilitate operators' knowledge and compliance with work procedures.
Assist with creation of work instructions related to inventory processes when needed.
Identify and facilitate process improvement projects.
Work off shift hours and overtime as needed to perform critical job duties.
Travel to multiple offsite third-party locations biannually to complete physical inventory count.
Participate in training project teams with process design changes.
Assist quality team with quality issue investigations as needed.
Audit SOP compliance.
Generate and populate various daily and weekly reports.
Other duties as assigned.
Qualifications:
Bachelor's Degree desired and commensurate or equivalent work experience without a degree.
3 years' experience in a distribution/manufacturing setting, preferably in a time sensitive environment in a distribution (preferred) or manufacturing setting.
Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
Ability to utilize a computer-based inventory control system.
Advanced SAP knowledge.
Demonstrated experience with distribution center issues such as safety, quality and operational procedures.
Basic understanding of flow and process improvement.
Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills.
Working with Human Resources, handles employee-related issues including counseling, corrective action, hiring, and terminations.
Proactive, innovative problem-solving skills and excellent organizational skills.
High energy, self-starting individual with ability to balance multiple priorities simultaneously.
Excellent customer relations and communication skills (written and verbal).
Proficient in the English language (verbal and written).
Excellent driving record and valid driver's license in accordance with Pilkington-AGR's Motor Vehicle Safety Policy.
Prior Materials Handling Equipment experience (example: platform order picker, forklift, reach truck); must obtain and maintain appropriate certifications.
Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs.
Able to work at heights of up to 30 feet.
Must be able to work in temperatures similar to outdoors within the Central Ohio region.
Able to attend off shift meetings. Working knowledge of SAP, bar coding, and RF (radio frequency)/warehousing computer systems.
We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.
The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.
NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.
This position is a safety sensitive position.
$23-25 hourly 22d ago
Pre-Service Center Registration Supervisor
Boston Medical Center 4.5
Remote complaint evaluation supervisor job
Under the direction of the Manager of Pre-Service Center, the Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both the hospital, Boston Medical Center and medical group, Boston University Medical Group. Supervise the day to day operations of pre-registration and financial clearance, ensuring compliant patient interaction and timely and accurate workflow processes. Monitors performance and quality measures. The Supervisor has expert level knowledge in patient access, registration and scheduling processes, policies and procedures and an expansive understanding of Epic applications and system edits. Collaborates with all levels of the organization to ensure policies and procedures support both operational needs and service standards to support the organizational vision and mission.
The Supervisor is self-directed and ensures projects and initiatives align with departmental goals and oversees development and implementation of best practice policies for Pre-Service Center operations, patient registration, and education/training. The Supervisor is responsible for assisting Pre-Service Center Leadership with quality and productivity assessments and training team members. Performs internal quality assessment reviews on internal processes to ensure compliance with policies and procedures. Monitor and ensure team members efficiently work accounts within EPIC, deliver an exceptional patience experience with each interaction and effectively leverage relevant tools for timely resolution resulting in appropriate reimbursement and data integrity.
The Supervisor promotes continuous improvement of the overall performance of the team by proactively identifying problems and proposing solutions, and serving as a role model for customer service and team member engagement at all times. The Supervisor provides moderate level analytical support, leads middle level projects/campaigns and develop detailed resolution plans. The Supervisor creates a positive, constructive, and supportive relationship between revenue cycle colleagues and internal and external customers.
Position: Pre-Service Center Registration Supervisor
Department: Ambulatory
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Perform on-going quality assessments for the Pre-Service Center employees to ensure accurate completion of accounts being held due to EHR system edits and exceptional customer service is delivered with every interaction.
Act as a Tier 1 support resource for the Pre-Service Center representatives for complicated scenarios and if/when compliance issues occur. Intervenes to handle sensitive patient issues or situations when a patient is not satisfied with a team member's response to a particular problem. Escalates problems to Pre-Service Center Manager when appropriate.
Analyzes and monitors key performance metrics to effectively identify key trends, implement corrective actions and effectively communicating outcomes to senior management.
Monitors the accuracy and build of Epic workflows and partners with Epic IT to implement system workflow changes.
Develops and maintains process workflows, presentations or other educational material on correct patient registration and customer service processes.
Leverages functionality of revenue cycle EPIC application to increase accuracy of the registration process, reduce denial rates and increase cash collections, through implementation of rules and edits.
Uses data and reports to perform root cause analysis to identify areas of opportunities and recommend solutions to drive process improvement on the front end revenue cycle and collaborate with other revenue cycle teams to ensure successful implementation.
Monitors daily performance including team member coaching, quality, speed, accuracy and customer service (both internal and external).
Collaborates with cross-functional teams across Operations, Reimbursement, Compliance and Revenue Cycle to drive Patient Registration priorities.
Participates as a team member on cross-functional project teams in support of moderate projects related to existing and new revenue initiatives to increase reimbursement and provides support for projects in which Revenue Cycle leadership and key stakeholders are involved. Effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, email and presentations.
Track Epic workqueue data metrics, and associated issues. Executes workflow processes to correctly identify deficiencies. Formally prepares and presents findings in an efficient and effective format to Pre-Service manager with recommendations on corrective actions.
Helps to develop and mentor Pre-Service Center Representatives to ensure optimal performance and service delivery excellence.
Personally provides staffing coverage when needed, effectively performing the duties and responsibilities of the position(s) he/she oversees.
Serves as a patient registration subject matter expert to internal and external team members.
Assists department leadership with administering corrective action to employees when necessary.
Assists with the recruitment of team members by interviewing candidates and providing feedback to departmental leadership.
Provides training and orientation to new team members.
Contributes to colleague annual performance appraisals and competency assessments with measurable data and/or specific examples of performance.
Utilize Hospital's Core Values as the basis for decision making and to facilitate hospital mission.
Follow established hospital infection control and safety procedures.
Perform other duties as needed and required.
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Associates Degree in Business/Healthcare related field or equivalent work experience required. A Bachelor's degree in Business/Healthcare related field preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
NAHAM's CHAA or CHAM certification preferred or must obtain within 12 months of employment.
EXPERIENCE:
Minimum 5 years' experience in the Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required. 5-8 years of experience in a lead, supervisory or management role.
KNOWLEDGE AND SKILLS:
Technical
Extensive working knowledge of patient access and how it relates to the Revenue Cycle and supporting applications to include but not limited to EPIC, Avaya, etc.
Proven track record of successfully promoting quality, accuracy and exceptional customer service.
Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Outlook, Word, PowerPoint and Excel.
Solid understanding of supervisory/managerial techniques and principles, in order to manage patient registration activities.
Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions.
Leadership
Experience mentoring and guiding team members whose focus is on patient registration and customer service initiatives, workflows and processes.
Proven track record of success in improving revenue cycle performance and customer service.
Demonstrated leadership skills, with ability to work with multi-departmental teams, peers and third party vendors.
Demonstrated ability to set vision and motivate stakeholders to realize the vision.
Solid understanding of business environment and operations.
Experienced in auditing, training and communicating revenue cycle registration and scheduling regulations and concepts.
Ability to lead cross-departmental and cross-functional team, and participate in the organization and execution of projects.
Excellent oral and written communication skills.
Ability to communicate effectively with both technical and non-technical people.
Management
Demonstrated leadership skills including project management, prioritization, team building, time management, customer service, and conflict resolution.
Demonstrated ability to supervise all aspects of revenue cycle patient registration, access and scheduling operations in partnership with leadership.
Ability to manage effectively across multiple tasks and projects under time and resource constraints.
Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering high quality services.
Ability to lead a diverse group of team members, including managing through difficult situations, valuing differences, and leveraging strengths.
Compensation Range:
$49,500.00- $71,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$49.5k-71.5k yearly Auto-Apply 56d ago
Supervisor, Customer Success Team
Coinbase 4.2
Complaint evaluation supervisor job in Columbus, OH
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally.
What you'll be doing (ie. job duties):
* Manage and support initiatives aimed at streamlining operations and improving customer experience metrics.
* Achieve SLAs, productivity and quality metrics for your line of business/team members.
* Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes.
* Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution.
* Handle customer escalations to resolution, including collaborating across teams of subject matter specialists.
* Model an investigative mentality to help address critical customer issues at the root cause.
* Represent and advocate for the customer across organizations to drive impactful changes.
* Champion clear communication with internal and external partners to align on solutions and drive results.
* Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts.
* Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.
* Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products.
What we look for in you (ie. job requirements):
* FINRA License series 7 and 63 (will not initially be sponsoring licenses)
* FINRA License 24 OR 9 AND 10 (will not initially be sponsoring licenses)
* Experienced and passionate people leader with a proven track record of guiding and developing teams.
* Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients.
* Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment.
* Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto.
* Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation.
* Fantastic communication skills in order to operate across multiple departments and stakeholders.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
* Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto.
Nice to haves:
* FINRA License Series 3, 4, 65, or 66.
* High level of proficiency in cryptocurrency and Coinbase products.
* Advanced degree in business, finance, project management or client experience.
*NOTE*: This posting is for a remote Customer Success Supervisor role. We also have an in-office opportunity in Charlotte, NC. The Charlotte-based position requires*being onsite*; relocation assistance is available
Job #: P73431
*Pay Transparency Notice*: Depending on your work location, the target annual *base *salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)).
Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:
$96,305-$113,300 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$63k-112k yearly est. 5d ago
Customer Service Supervisor
Globe Life and Accident Insurance Company 4.6
Remote complaint evaluation supervisor job
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team!
In this role, you will be responsible for managing a team of Customer Service Representatives, ensuring efficient daily operations by providing training, coaching, performance feedback, resolving escalated customer issues, and analyzing data to improve service quality and processes.
This is a remote / work-from-home position.
What You Will Do:
Develop a high-performing team by coaching, mentoring, and training customer service representatives.
Ensure KPI's are met.
Update and analyze daily & monthly reports.
Ensure timecard accuracy and sign off on payroll closing for the week.
Perform QA monitoring to ensure customer satisfaction and accuracy.
Perform side-by-side nesting silent monitoring.
Utilize Enlighten and Nexidia for coaching opportunities.
Answer questions from staff and provide guidance and feedback.
Resolve escalations professionally.
Review and approve outgoing written communication from agents to customers.
Ensure adherence to established attendance policies and procedures.
Create and deliver corrective action as needed for attendance, adherence, and policy violations.
Assist with initial interviews for new hires as needed.
Create and administer annual performance reviews.
Facilitate team meetings.
Keep senior management informed on all issues and problems.
Creating ways to optimize procedures and keep staff motivated.
Monitor daily activities and customer service queues to ensure efficient and timely service delivery across various communication channels.
Analyze customer service data and feedback to identify areas for improvement, and help develop, implement new standards and procedures.
Prepare reports, maintain documentation, and communicate with staff and management regarding customer service performance and issues.
What You Can Bring:
High school diploma or equivalent; a college degree is preferred.
2 or more years of relevant management experience.
Customer Service Experience with proven experience as a call center supervisor or similar supervisory position.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, Teams, and general working knowledge of the Internet for business use.
Knowledge of performance evaluation procedures.
Outstanding communication and problem-solving skills.
A result-oriented and forward-thinking approach.
Ability to work under pressure as well as work well with others.
Ability to multitask and prioritize competing priorities to meet deadlines.
Excellent time management skills.
Ability to learn and adapt to change quickly.
Superb organizational and leadership skills.
Schedule flexibility to meet call center hours of operation.
Must be dependable and punctual to ensure call center needs are met.
Must be professional with the ability to maintain confidentiality.
Type 25-30 WPM.
Ability to professionally handle and resolve escalated issues.
Must maintain and/or exceed department KPI goals: Attendance, Average Handle Time, Adherence, Utilization, Contacts.
Must possess excellent oral and written communication skills.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$32k-40k yearly est. Auto-Apply 8d ago
Distribution & Inventory Supervisor - Full Time - (Weekend, Fri - Sun)
Zenni Optical 4.1
Complaint evaluation supervisor job in Obetz, OH
Who We Are
Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting!
Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.
Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.
Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses.
About the Role
We are currently looking for an experienced Distribution and Inventory Supervisor to join our team in Obetz, Ohio. The ideal candidate will have a strong understanding of shipping, logistics, fulfillment and warehouse operations.
Opened in 2020, our state-of-the-art manufacturing facility enables us to provide 2-3 day rush delivery. The Distribution Team is recognized for its reliability, precision, and commitment to quality. We prioritize dedication and efficiency to ensure our products reach customers promptly and at an affordable price.
Want to learn more about our team? Watch our story and see how we're making an impact-check out the video below! 🎬👇
Shift: Friday - Sunday 6:00 a.m. - 6:30 p.m. (must be available for overtime as needed, including weekdays)
Compensation: $53,000 - $73,000/year
What You'll Own in This Role
Staffing and Management:
Maintain a well-organized, safe, and healthy work environment for the teams
Anticipate staffing requirements and participate in the recruitment process or coordinate with temporary staffing agencies as needed
Track and monitor daily productivity targets for team members
Provide consistent training, feedback, and coaching to ensure team success
Serve as a liaison between staff and management, reporting on production activities and any issues that arise
Facilitate onboarding and training for new team members
Collaborate with the General Manager to plan and coordinate the Shipping Team's efforts to provide support for Manufacturing as needed
Physical Requirements:
Ability to lift, transport, push, and pull up to 50 pounds regularly
Perform physical activities such as standing, walking, lifting, carrying, pushing, pulling, climbing, and bending consistently
Be physically able to work on your feet for eight (8) or more hours per day
Additional physical demands include climbing, reaching, grasping, repetitive motions, and visual acuity
Responsibilities:
Oversee and direct the day to day Shipping & Distribution operations to ensure orders meet daily delivery targets
Maintain and manage product inventory
Identify and propose process improvement initiatives to enhance efficiency and scalability within the department
Apply industry-standard problem-solving and productivity techniques to evaluate and implement recommended strategies and programs
Provide regular updates and escalate issues to Distribution Manager as needed
Lead and support root cause analysis investigations, implementing corrective and preventive actions as required
Perform other duties as assigned (i.e. operate forklift and/or drive company vehicles)
Adherence to all company policies, processes, and procedures (i.e. Health & Safety Awareness)
Basic Qualifications:
Minimum 4 years of experience in a leadership role within a Shipping Operations environment
Proficient in technical tools and software, including NetSuite WMS or comparable shipping/inventory management software, and Google Suite
Warehouse/Manufacture experience
Strong vendor management experience (including international)
High reliability, with availability to work on-site Monday through Friday, as well as occasional overtime and weekend shifts.
Excellent interpersonal, conflict resolution, time management, and communication skills
Sound judgment with the ability to make independent decisions and effectively solve problems
Fluent in English (speaking and writing)
Benefits
Employee Paid - Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401K & matching)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Public Holidays)
Training & Development
Dental insurance
Employee assistance program
Flexible spending account
Health savings account
Vision insurance
Free Lunch Daily
Referral program
As a condition of employment for this role, you will be required to undergo pre-employment drug testing in accordance with our company policies and applicable law.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$53k-73k yearly Auto-Apply 20d ago
Supervisor, Transfer Center
Cottonwood Springs
Remote complaint evaluation supervisor job
Transfer Nurse (RN), Transfer Center Job Type: Full-time | Nights (7a-7p)
Who We Are:
Access Point is a leading provider of healthcare-focused call center and telehealth solutions and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. As we work to support physicians, health systems, ACOs, FQHCs, municipalities and healthcare technology firms, our goal is to put the patient at the center of care and deliver exceptional service and value. We interact with more than two million patients annually, and our unique combination of both clinical and non-clinical services allows us to deliver the right resource at the right time to improve the patient's medical journey and experience. Access Point's offerings are available nationwide to help improve the health and well-being of the populations we serve.
People are our passion and purpose.
Where We Are:
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Advancement opportunities with responsive, supportive leadership
Continuing education opportunities
And much more…
Position Summary:
The Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) is responsible for Access Point Behavior Health Transfer Center team members ensuring they are providing the highest level of customer service to callers. The Supervisor will use the appropriate procedures, tools, and resources to assist with call volume or managing inbound cases. The Supervisor will use the appro-priate procedures, tools, and equipment to support, training, and coach the staff as needed. Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) plays a major part in acting as a liaison between internal and external customers by providing best customer service and advocate patient centric care by assisting with timely transfers.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
• Oversee all aspects of department activities on daily basis by giving direction to Team leads and be the liaison between leadership and frontline staff advocating for consistency and standardization of the processes.
• Provide ongoing efficient communication to the staff by being an extension of the Manager.
• Stays up to date with all departmental procedures, protocols, and communications to ensure ad-herence of appropriate process for final referral resolution.
• Motivate and encourage agents through positive communication and feedback.
• Monitor department performance objectives, meet standards, and ensure customer satisfaction goals are met.
• Trains and educates transfer center staff on standard protocols and customer service best practice.
• Collaborate and monitor while working with education team to prepare and deliver new and ongoing training for staff using the most up-to-date information.
• Act as a resource for all team members including: Clerks, Coordinators (RN, LPN, Paramedic, EMTs, Social workers, and Non- Clinical).
• Monitor queue(s)and track inbound/outbound calls. Keep staff aware of inbound/outbound calls, calls waiting, abandonment rate, etc. through the shift. Provide coverage as needed by holding self and staff accountable in their roles.
• Collaborate with Work Force Management by managing productivity goals set by the department by holding staff accountable during their shifts with the breaks, meal breaks etc.
• Responsible for resolving problems and complaints in real time. Assist with escalated calls as needed.
• Hold staff accountable with the ongoing education being offered and delivered with most up-to-date information.
• Identify frequently encountered problems/questions/solutions and work with appropriate person-nel to provide best service.
• Meets with staff on bi-weekly/monthly basis to provide ongoing feedback focusing on KPI and overall performance goals for department and individuals.
• Assist Manager/ Director with employee annual performance review by giving consistent feed-back about individual staff.
• Work to consistently have tools and aides for employees that are accessible, accurate and cur-rent to ensure that Access Point Behavior Health Transfer Center staff receive the appropriate support and training to apply the best skills and knowledge on the job.
• Continually enhance knowledge and awareness of industry standards, trends, and best practices to strengthen organizational knowledge and the Access Point Behavior Health Transfer Center.
• Create and maintain files on each designated employee as they relate to attendance, production, and reviews.
• Assist manager/director by conducting candidate interviews, offering input into the hiring deci-sion.
• Maintain departments policies and procedures, reviewing and updating as needed.
• Actively participate in special projects as needed and be change agent for new processes and tools to the team.
• Continuously monitor department processes and recommend to management new and innovative ideas for service improvement.
• Competent in the application of Medical Necessity criteria.
• Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/ opportunities.
• Through effective and professional communication, acts as a liaison between and with physi-cians, patient / family, hospital staff and patient care areas, outside agencies to promote effi-cient patient flow.
• Demonstrates knowledge of regulatory requirements, EMTALA, Lifepoint Health Ethics and Compliance policies and quality initiatives. Monitors team-compliance and implements process changes to ensure compliance to such regulations and quality initiatives as they relate to the provision of Access Point Behavior Health Transfer Center.
• Tracks and trends barriers to patient flow, makes recommendations and develops action plans to improve processes and systems.
• Engages in departmental “team” approach to ensure all elements are communicated (both written and verbal) to facilitate patient transfer and/or throughput.
• Adheres to established protocol, procedure, and standard of care, escalates issues through the established Chain of Command in a timely manner.
• Must be able to multitask by attentively listen and simultaneously type 38-40 wpm.
• Must meet Internet speed requirements: Upload 50 or more; Download 100 or more.
• Must have clear understanding about the Access Point Behavior Health Transfer Center Key per-formance indicators and be a part of the Access Point Vision to reach the goals.
• Telephonic - Access Point Behavior Health Transfer Center Supervisor- Nurse (RN/LPN) will consistently work in rapid change environment.
ADDITIONAL INFORMATION:
• Reports to: Access Point Behavior Heath Transfer Center Manager
and / or Director
• Nature of Supervision Received: Minimal; individual proceeds on his / her own, in com-pliance with policies, procedures and practicing as prescribed by immediate supervisor.
• Positions Supervised: Access Point Behavior Health team members
• Interactions with: External and Internal Customers
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Graduate of an accredited school/college; Bachelor's degree preferred.
Experience:
• Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred); Behavior Health experience is preferred
• Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotia-tion, conflict resolution, proactive decision making.
• Ability to establish and maintain collaborative and effective working relationships.
• Ability to communicate effectively in oral, written, and electronic formats.
Required License/Registration/Certification:
• Current Nurse (RN/LPN/LVN) licensure in State of Residence. Required Compact License
• Must maintain current nursing licensure by completing applications for renewal in a timely manner and by complying with all requirements for continuing education. No nurse will be scheduled to work any shift if their nursing license has expired. It is the nurse's responsibility to ensure that the Manager of the Access Point Behavior Health Transfer Center Operations is notified immediately if their license status changes. Failure to comply with this requirement will result in termination of employment.
• Maintain current nursing skills and knowledge base by attendance at workshops and seminars, completion of mandatory continuing education, reading of professional journals, publications, and participation in professional organizations.
SKILLS AND ABILITIES:
Statistical Mathematical Skills -- Ability to work with mathematical and algebraic concepts such as prob-ability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations.
Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication -- Frequently communicates complex information and interacts with manage-ment. Can present, resolve, and address delicate situations. Can motive and persuade others.
Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices.
Department Specific -- Decisions impact the management and operations within a department. May con-tribute to business, and operational decisions that affect the department.
Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, pro-ject oversight, and resource allocation.
PHYSICAL AND MENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for ex-tended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body re-quired for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Noise level in the work environment is typical for an office and/or hospital environment.
No travel required.
EEOC Statement
“Life Point is an Equal Opportunity Employer. Life Point is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$32k-47k yearly est. Auto-Apply 60d+ ago
Patient Center Supervisor (Full-Time)
Averhealth 3.8
Complaint evaluation supervisor job in Columbus, OH
Pay: $22.00 per hour
At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with male/female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment
Schedule
Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: Monday-Friday, 8:15am-4:45pm, with some weekend shifts (12:45pm-6:45pm)
Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
Medical, Dental, and Vision insurance
Short- and Long-Term Disability
Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages - no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$25k-33k yearly est. 3d ago
Seed Inventory Supervisor
Central Garden and Pet 4.6
Complaint evaluation supervisor job in Lockbourne, OH
Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking a Seed Inventory Supervisor for the Lockbourne, Ohio facility. This is a Non-Exempt, full-time position. The Seed Inventory Supervisor will work with the Plant Manager to meet production schedules and control Inventory.
KEY DUTIES AND RESPONSIBILITIES
* Receives inbound seed inventory.
* Controls seed inventory for accuracy.
* Sets lines to meet production requirements.
* Train, coach and develop stocking team.
* Confirm that the production lines are back filled timely and accurately.
* Available to fill in as needed for breaks, absences, assistance.
* Clean and maintain safe work area.
* Ability to operate a forklift safely.
* Perform other duties assigned.
QUALIFICATIONS
* High school diploma or equivalent.
* Previous supervisory experience preferred.
* Strong organizational skills with the ability to multi-task effectively.
* Demonstrated leadership skills.
* Positive attitude with a commitment to leading by example.
* Solid understanding of business and management principles.
* Experience in manufacturing operations and forklift certification preferred.
* Ability to adapt to changing business needs and priorities.
* Strong professional communication skills across all levels of the organization.
PHYSICAL REQUIREMENTS
* Ability to stand and walk for extended periods throughout the workday in a manufacturing, warehouse, and loading dock environment.
* Frequently required to bend, stoop, kneel, crouch, twist, reach, and climb stairs or ladders as needed to perform job duties.
* Ability to lift, carry, push, and pull materials, including:
* Up to 25-50 pounds on a frequent basis
* More than 50 pounds on an occasional basis, with assistance or use of mechanical equipment.
* Regular use of hands and arms to handle, package, label, scan, band, wrap, and secure products for shipment.
* Ability to safely operate material-handling equipment such as pallet jacks, hand trucks, and forklifts (certification as required).
* Sufficient manual dexterity and hand-eye coordination to perform shipping, inspection, and documentation tasks accurately.
* Visual acuity sufficient to read shipping documents, labels, and computer screens, and to inspect product condition and packaging quality.
* Hearing ability sufficient to communicate effectively and to recognize safety alerts, alarms, and vehicle warnings in a noisy environment.
* Ability to work in manufacturing and warehouse conditions, including exposure to varying temperatures, noise, dust, vibration, and moving equipment.
* Capability to wear required personal protective equipment (PPE).
* Physical stamina to work full shifts, including extended hours during peak shipping periods, while performing both supervisory and hands-on duties.
* Ability to move quickly and safely throughout the facility to support shipping operations and meet deadlines.
* Ability to respond appropriately to emergency or safety situations in accordance with company and OSHA guidelines.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
BENEFITS PACKAGE & EMPLOYEE PROGRAMS
* Comprehensive Medical, Dental, and Vision Insurance
* Free Life and Disability Insurance
* Health and Dependent Care Flexible Spending Accounts
* 401k with 3% company match and annual employer discretionary contribution
* Paid vacation, holidays
* Employee Assistance Program
* Access to thousands of free online courses
* Discounts on cell phones, movie tickets, gym memberships, and more!
* Access to on-demand pay
Central Garden & Pet Company (NASDAQ: CENT), (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2024 net sales of $3.2 billion, Central is on a mission to lead the future of the pet and garden industries. The Company's innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, C&S, Farnam, Ferry-Morse, Four Paws, Kaytee, Nylabone and Pennington, strong manufacturing and distribution capabilities, and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California, with 6,450 employees primarily across North America. Visit *************** to learn more.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
$46k-62k yearly est. 6d ago
Supervisor, Records Team
Lyra Health 4.1
Remote complaint evaluation supervisor job
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the RoleAs a key member of Lyra's expanding Records Team, you will support and lead the release of information process, overseeing daily submissions from clients who are requesting copies of their health information. This full-time position supervises and mentors a team of contractors, ensuring strict adherence to HIPAA, 42 CFR Part 2, and all state/federal guidelines for client privacy and security when releasing Protected Health Information (PHI). You will assist in developing, documenting, and auditing standard operating procedures for existing and future workflows, serve as the primary escalation point for complex requests, and monitor departmental metrics to drive operational excellence.
Responsibilities
Supervise daily record request workflows, including processing, quality control, delivery, and reporting on disclosures and request status.
Lead the Records Team contractors, setting daily priorities, monitoring performance, conducting regular check-ins, and ensuring adherence to company policies, quality standards, and service level agreements (SLAs).
Acts as backup for the ROI Operations Manager, providing comprehensive operational oversight and maintaining continuity of critical functions, including staff management and project prioritization during the Manager's absence.
Serve as the primary mentor and trainer for new contractors joining the Records Team, ensuring rapid and comprehensive onboarding into all operational processes and compliance requirements.
Drive operational excellence by proactively identifying and implementing process improvements that streamline workflows, reduce turnaround times, and enhance the overall efficiency of the Records Team.
Maintain and update existing workflows, processes and resources, including internal knowledge management, as company needs evolve.
Support the company's record life-cycle program, including policy and procedure review and compliance audits.
Complete ad-hoc records requests and special projects as needed.
Build strong cross-functional relationships to efficiently manage client and internal requests, anticipating needs and resolving potential roadblocks proactively.
Qualifications
A minimum of 5 years management experience in medical records or healthcare operations, specifically in Records Management.
Proficiency in Google Suite.
Prior experience in release of information and demonstrated ability to maintain confidentiality with sensitive information (e.g., protected health information, corporate records, personally identifiable information).
Previous clerical or office experience is required, with 2+ years in Medical Records preferred.
Proven ability in client/customer-facing communication, both real-time (phone and messaging) and written, with a professional and courteous demeanor.
Ability to work autonomously while being a positive and collaborative team player.
Experience in a digital start-up is a plus but not required
Prior experience with Release of Information (ROI), particularly concerning mental health records.
Experience with healthcare compliance.
Experience with Salesforce CRM, Confluence, Jira, and Slack.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact ************************. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
$36k-59k yearly est. Auto-Apply 18d ago
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760)
State of Ohio 4.5
Complaint evaluation supervisor job in Columbus, OH
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760) (250009GA) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: **************************** Unposting Date: OngoingWork Location: Cambridge Developmental Center 66737 Old 21 Road Cambridge 43725-8987Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Gallia County-Gallipolis, United States of America-OHIO-Knox County-Mount Vernon, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Clermont County-Batavia Compensation: $47.50 - $67.90 + $9.50 recruitment supplement Schedule: Part-time Work Hours: VariesClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Behavioral HealthTechnical Skills: NursingProfessional Skills: Attention to Detail Agency OverviewJoin Our Team!Accepting applications for a Part-Time Psychology Supervisor at Gallipolis Developmental CenterWho Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionThe Division of Residential Resources is responsible for the oversight of Ohio's eight Developmental Centers and the Community Capital Assistance program to help individuals with developmental disabilities have access to affordable and accessible housing in the community. What will you do?The Psychology Supervisor will provide clinical oversight and support to the Gallipolis Developmental Center. This position may be required to provide coverage at the other developmental centers across Ohio as needed. Workdays and hours may vary to meet the needs of individuals residing in the centers. Psychology Supervisors are also expected to be available for after-hours consultation via a facility-provided cell phone.As a Psychology Supervisor at DODD, you will:Supervise Psychology Assistant positions at the facility. Develop and implement psychology services (e.g., testing, diagnosis, counseling, therapies, treatments, policy developments, and data analysis). Chair the Human Rights Committee to ensure restrictive measures are necessary, humane, and appropriate for the individual based on personal history and trauma. Assess individuals experiencing suicidal thoughts and implement safety measures. Maintaining a Milieu Therapy that creates an environment that is supportive, therapeutic, and safe. Ensure adherence to regulatory standards for the health and safety of residents. Train staff on psychology-related topics and provide other educational presentations. Conduct competency evaluations. Provide support to Psych Team with review and completion of admission/annual Ohio ISP assessments/trauma informed preventions and behavior supports. Assist with implementation of Trauma Informed Care strategies as identified through the TIBT process. Attend training to maintain professional license. What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life InsuranceDental, vision and basic life insurance premiums are free after one year of continuous service.Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsLicense to practice psychology in Ohio pursuant to Section 4732.09 and 4732.21 of revised code; and 12 mos. exp. as a licensed psychologist; and1 course in employee trg. & development or 3 mos. exp. providing work direction & training or supervision to psychology students, assistants, or psychologists. Job Skills: Behavioral HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$29k-39k yearly est. Auto-Apply 1d ago
Spa Sales Team Supervisor
Wellbiz Brands
Complaint evaluation supervisor job in Columbus, OH
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
DME Collections Supervisor (Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
As a DME Collections Supervisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Supervising day-to-day activities in Collections to allow your team to meet production goals.
Direct and set priorities for your team to meet goals in compliance with federal rules and regulations as well as payer expectations and company policies and procedures.
Assists in developing training strategies, coaches and mentors team members based on scorecard performance and customer service expectations.
Proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition and cost.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or higher AND (2) years of collections operational experience in a private, public, government or military environment
OR
High School Diploma/GED AND (7) years of collections operational experience in a private, public, government or military environment
AND
In addition to the above requirements, the following are also required:
1 year of previous supervisory experience
1 year of experience dealing with third party payer reimbursement drivers
Additional qualifications that could help you succeed even further in this role include:
Prior supervisory or management experience in a healthcare or customer service environment
Customer service skills
Demonstrated use of effective problem-solving skills
Ability to work effectively in a team environment, as well as independently.
Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Proven ability to multi-task and adapt in a fast paced and changing environment
Proven ability to communicate effectively, both verbally and in writing
Proven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
Experience with Microsoft Office applications including Word, Excel, and Outlook
Work location: Remote - United States
Travel: May include up to 10%
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $73,600 - $101,200, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the
terms.
$73.6k-101.2k yearly Auto-Apply 8d ago
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760)
Dasstateoh
Complaint evaluation supervisor job in Mount Vernon, OH
P/T Psychologist Supervisor - Gallipolis Developmental Center (PN 20041760) (250009GA) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: **************************** Unposting Date: OngoingWork Location: Cambridge Developmental Center 66737 Old 21 Road Cambridge 43725-8987Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Gallia County-Gallipolis, United States of America-OHIO-Knox County-Mount Vernon, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Clermont County-Batavia Compensation: $47.50 - $67.90 + $9.50 recruitment supplement Schedule: Part-time Work Hours: VariesClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Behavioral HealthTechnical Skills: NursingProfessional Skills: Attention to Detail Agency OverviewJoin Our Team!Accepting applications for a Part-Time Psychology Supervisor at Gallipolis Developmental CenterWho Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionThe Division of Residential Resources is responsible for the oversight of Ohio's eight Developmental Centers and the Community Capital Assistance program to help individuals with developmental disabilities have access to affordable and accessible housing in the community. What will you do?The Psychology Supervisor will provide clinical oversight and support to the Gallipolis Developmental Center. This position may be required to provide coverage at the other developmental centers across Ohio as needed. Workdays and hours may vary to meet the needs of individuals residing in the centers. Psychology Supervisors are also expected to be available for after-hours consultation via a facility-provided cell phone.As a Psychology Supervisor at DODD, you will:Supervise Psychology Assistant positions at the facility. Develop and implement psychology services (e.g., testing, diagnosis, counseling, therapies, treatments, policy developments, and data analysis). Chair the Human Rights Committee to ensure restrictive measures are necessary, humane, and appropriate for the individual based on personal history and trauma. Assess individuals experiencing suicidal thoughts and implement safety measures. Maintaining a Milieu Therapy that creates an environment that is supportive, therapeutic, and safe. Ensure adherence to regulatory standards for the health and safety of residents. Train staff on psychology-related topics and provide other educational presentations. Conduct competency evaluations. Provide support to Psych Team with review and completion of admission/annual Ohio ISP assessments/trauma informed preventions and behavior supports. Assist with implementation of Trauma Informed Care strategies as identified through the TIBT process. Attend training to maintain professional license. What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life InsuranceDental, vision and basic life insurance premiums are free after one year of continuous service.Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsLicense to practice psychology in Ohio pursuant to Section 4732.09 and 4732.21 of revised code; and 12 mos. exp. as a licensed psychologist; and1 course in employee trg. & development or 3 mos. exp. providing work direction & training or supervision to psychology students, assistants, or psychologists. Job Skills: Behavioral HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$31k-48k yearly est. Auto-Apply 9h ago
Apparel Team Supervisor
Walmart 4.6
Complaint evaluation supervisor job in Urbana, OH
Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts:
Location
**Walmart Supercenter #1239**
1840 E US HIGHWAY 36, URBANA, OH, 43078, US
Job Overview
Apparel associates greet customers on the salesfloor, offer them assistance and recommend merchandise based on the customer's wants and needs. After moving incoming merchandise out to the salesfloor, they ensure the clothing racks, tables and displays are maintained and in proper order throughout the day.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$19-32 hourly 60d+ ago
W/E Days Inventory Supervisor ( 6am-6pm)
DSV Road Transport 4.5
Complaint evaluation supervisor job in Canal Winchester, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: W/E Days Inventory Supervisor ( 6am-6pm)
Time Type: Full Time
POSITION SUMMARY
The Inventory Supervisor is responsible for maintaining a perpetual record integrity to ensure the inventory accuracy within the facility while maximizing space utilization. The Inventory Supervisor monitors inventory levels, product movement, control/isolates non-conforming product (damage) as defined by local and work instructions. Ensuring a conforming product mix which facilitates efficient order fulfillment. The Inventory Manager oversees the functions performed by inventory associates and other such staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Input data accurately into WMS.
* Efficiently stack and store product in appropriate area.
* Maintains and enhances client relationship.
* Develops and implement space utilization plan to meet prescribed cost and service standards.
* Develops and monitors the space layout plan to ensure it continues to meet company standards.
* Develops and implements an effective product locator system and update as necessary.
* Delegating work and responsibility to subordinates.
* Oversee scheduled shifts and evaluating the working of inventory staff and subordinates.
* Analyzes daily cycle counts and reconciles any discrepancies between physical count and perpetual record.
* Analyzes directed cycle counts and reconciles any discrepancies between physical count and perpetual record
* Audit the daily error report and make corrections as necessary.
* Analyze and publish monthly data from WMS reports indicating monthly and year-to-date totals of cycle count dollar variances.
* Analyze stock change in/outs transactions on material for validity to the product structure.
* Analyze miscellaneous receipts and issues and take corrective action as appropriate.
* Distribution leader for Physical Inventory.
* Gain complete knowledge of the on-line Inventory Audit Trail to facilitate any research toward corrective action.
* Drives process improvements and prepares monthly report signifying major problems and updates on projects or assignments.
* Perform other duties as assigned (In transit report, shipping adjustments, etc.)
* Assist with associate relations and training.
* Audit warehouse daily for compliance with safety, security, and quality principles and rules. Maintain a clean, neat, and orderly work area. Promote safety among work crew.
* Transmit e-mails to DSV representatives and clients (when required), write corrective/preventive actions, complete reports for operations manager, follow-up with attendance reports, write counseling memos and write/perform evaluations. All communications must be accurate and professional.
* Conduct daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure completion of daily objectives, report and discuss any internal or external issues that involve the operation.
* Provide good communication and motivational techniques and ensure all company rules are followed. Provide management with information regarding labor/equipment needs to meet customer demands. Develop team leaders and ensure that associate expectations are being met.
OTHER DUTIES (Site Specific)
* Assist management as needed
* Able to work flexible schedules, including nights and weekends, as required by the operation. Participate in established cross training matrix activities with the opportunity to improve their knowledge in multiple areas / departments and be able to assist as a backup associate when the need may rise.
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 4 years' experience in Distribution/Logistics experience
* 2 years' experience working in a logistics/distribution/relevant environment in a supervisory role
* Able to operate MHE
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
* Satisfactory completion of a forklift training program
SKILLS, KNOWLEDGE, AND ABILITIES
Computer Skills
* Basic computer skills
* RF Scanners
* WMS functions
* Microsoft Excel
Language Skills
* English (reading, writing, verbal)
Mathematical Skills
* Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Trained and/or certified in common Inventory management, methodologies and tools like six-sigma and lean.
* Ability to develop and sustain effective and energized working relationships with leaders to influence and align people at all levels.
* Demonstrated ability to teach, coach, mentor, and support project team members to learn and master continuous improvement concepts and skills in an indirect supervisory relationship.
* Assist in maintaining a safe, clean, and secure working environment
* Develop a positive rapport and maintain strong working relations with every level in the organization, including all internal and external customers.
* Interfacing skills and the ability to maintain a high level of professionalism with customers, vendors, management team members, and hourly associates.
* Strong planning, organizational, and problem-solving skills.
* Must be analytical and results oriented.
* Excellent communication skills both verbally and written as well as the ability to facilitate both small and large groups in a variety for forums.
* Ability to develop staff through example, training, delegation, mentoring, and empowering associates at all levels.
* Must be able to foster continuous improvement.
* Must have a "can-do" attitude with a sense of urgency and dedication to the success of the overall business mission.
PREFERRED QUALIFICATIONS
* College degree in Logistics, Supply Chain and Operations or equivalent
* 3+ years in a 3PL
* Current or prior MHE certification
* Able to operate Electric Pallet Jack and Dock Loader when needed
SUPERVISORY RESPONSIBILITIES
* Partners with leadership team to communicate policies and procedures.
* Responsible for the inventory leads, associates, and CSR within the department.
* Ensures training and development for associates' knowledge of product placement and equipment usage
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$39k-53k yearly est. 4d ago
Retail Stocking Team Supervisor - Full-Time
Burlington 4.2
Complaint evaluation supervisor job in Hilliard, OH
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burlington Back of House/Receiving team as a **Full-Time Retail Stocking Team Supervisor** !
As a Retail Stocking Team Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!
**At Burlington, we live by our Core Values:**
+ Drive Results
+ Trust & Respect Each Other
+ Build Teams & Partnerships
**Burlington Benefits:**
+ Growth Opportunities
+ Competitive Pay
+ Flexible Hours
+ 15-30% Associate Discount
+ Medical, Dental, and Vision Coverage
+ Employee Assistance Program
+ Life and Disability Insurance
+ Paid Time Off
+ Paid Holidays
+ 401 (k)
**Key Responsibilities:**
+ Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor)
+ Ensuring back of house cleanliness, set-up and organization are at standard
+ Reinforce our company Asset Protection strategies to eliminate shortage
+ Promote safety for both our customers and associates by adhering to company guidelines
+ Cultivate a diverse culture based on teamwork and collaboration
+ Drive associate compliance with company policies and standards
+ Directing associates and workload
+ Accountability for team productivity results and merchandise protection
+ Coaching associates in the moment and providing recognition
+ Assist in recruiting, interviewing, and onboarding new associates
+ Participate in weekly workload planning meetings
+ Drives Community Relations participation through company programs and partnerships
+ Coordinate meal and break periods and monitors schedule adherence
**Requirements:**
+ At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
+ Strong interpersonal skills with a positive and engaging attitude
+ Ability to work a full-time schedule including nights, weekends and holidays as required
+ Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$15.00 per hour** **-** **$17.00 per hour**
**Location** 01138 - Hilliard
**Posting Number** P1-1078782-5
**Address** 1760 Hilliard Rome Rd
**Zip Code** 43026
**Position Type** Regular Full-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $15.00 - $17.00 per hour
$15-17 hourly 60d+ ago
Learn more about complaint evaluation supervisor jobs