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Computer laboratory coordinator vs technical support technician

The differences between computer laboratory coordinators and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory coordinator and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $33,522 average annual salary of a computer laboratory coordinator.

The top three skills for a computer laboratory coordinator include windows, lab equipment and troubleshoot. The most important skills for a technical support technician are customer service, technical support, and patients.

Computer laboratory coordinator vs technical support technician overview

Computer Laboratory CoordinatorTechnical Support Technician
Yearly salary$33,522$40,210
Hourly rate$16.12$19.33
Growth rate10%10%
Number of jobs60,100165,677
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 40%
Average age4242
Years of experience22

Computer laboratory coordinator vs technical support technician salary

Computer laboratory coordinators and technical support technicians have different pay scales, as shown below.

Computer Laboratory CoordinatorTechnical Support Technician
Average salary$33,522$40,210
Salary rangeBetween $24,000 And $44,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between computer laboratory coordinator and technical support technician education

There are a few differences between a computer laboratory coordinator and a technical support technician in terms of educational background:

Computer Laboratory CoordinatorTechnical Support Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Computer laboratory coordinator vs technical support technician demographics

Here are the differences between computer laboratory coordinators' and technical support technicians' demographics:

Computer Laboratory CoordinatorTechnical Support Technician
Average age4242
Gender ratioMale, 50.2% Female, 49.8%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer laboratory coordinator and technical support technician duties and responsibilities

Computer laboratory coordinator example responsibilities.

  • Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
  • Assist chairperson and faculty with semester reports and presentations by building graphs and sophisticate Microsoft PowerPoint presentations with multimedia attributes.
  • Analyze, troubleshoot, and resolve the user's ability to connect to the Internet or school LAN.
  • Assist teachers with the delivery of their courses including essay writing, field trip research, and PowerPoint presentations.
  • Design and implement hardening PC standards for computer labs and college user community maintaining industry standards incorporate SOX compliance practices.
  • Provide assistance to faculty with computers and A/V equipment usage and operation.

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Computer laboratory coordinator vs technical support technician skills

Common computer laboratory coordinator skills
  • Windows, 9%
  • Lab Equipment, 8%
  • Troubleshoot, 6%
  • Mathematics, 6%
  • Computer Software, 6%
  • PowerPoint, 4%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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