Computer laboratory monitor vs lead technician

Differences between computer laboratory monitor and lead technician duties and responsibilities

Computer laboratory monitor example responsibilities.

• Manage, troubleshoot, repair and repair printers.
• Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
• Perform troubleshoot of technical issues relate to architecture software, scanners and printers.
• Configure and install desktop and server applications.
• Provide desktop support to high school students in computer applications class.
• Create solutions for document management systems using standard JavaScript code tightly integrate with SharePoint.
Show more

Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
Show more