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The differences between computer repair engineers and help desk analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer repair engineer and a help desk analyst. Additionally, a computer repair engineer has an average salary of $94,162, which is higher than the $37,318 average annual salary of a help desk analyst.
The top three skills for a computer repair engineer include hand tools, engine repair and test equipment. The most important skills for a help desk analyst are customer service, troubleshoot, and technical support.
| Computer Repair Engineer | Help Desk Analyst | |
| Yearly salary | $94,162 | $37,318 |
| Hourly rate | $45.27 | $17.94 |
| Growth rate | 5% | 10% |
| Number of jobs | 30,958 | 87,591 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 29% | Bachelor's Degree, 50% |
| Average age | 44 | 42 |
| Years of experience | 2 | 2 |
Computer repair engineers and help desk analysts have different pay scales, as shown below.
| Computer Repair Engineer | Help Desk Analyst | |
| Average salary | $94,162 | $37,318 |
| Salary range | Between $68,000 And $129,000 | Between $26,000 And $52,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Pacific Investment Management Company LLC |
| Best paying industry | - | Government |
There are a few differences between a computer repair engineer and a help desk analyst in terms of educational background:
| Computer Repair Engineer | Help Desk Analyst | |
| Most common degree | High School Diploma, 29% | Bachelor's Degree, 50% |
| Most common major | Automotive Technology | Computer Information Systems |
| Most common college | SUNY Farmingdale | Stanford University |
Here are the differences between computer repair engineers' and help desk analysts' demographics:
| Computer Repair Engineer | Help Desk Analyst | |
| Average age | 44 | 42 |
| Gender ratio | Male, 90.4% Female, 9.6% | Male, 71.8% Female, 28.2% |
| Race ratio | Black or African American, 8.1% Unknown, 2.8% Hispanic or Latino, 8.4% Asian, 21.6% White, 58.6% American Indian and Alaska Native, 0.4% | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 4% | 11% |