Computer repair engineer vs lead technician

Differences between computer repair engineer and lead technician duties and responsibilities

Computer repair engineer example responsibilities.

• Accomplish relational database administration and implementation.
• Repair and maintain gasoline engines used to power equipment such as portable saws and lawn mowers.
• Service and repair small engines off of chainsaws, buck saws, weed trimmers, mowers and blowers.
• Repair weedeaters and lawmmower engines change carburetors gaskets spark plugs an replace fuel lines driveshafts lawnmowers blades
• Lower field service call times by working closely with customers and field engineers to troubleshoot system issues.
• Train team members on servicing retail equipment, customers' policies, expectations, and SLA requirements.
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Lead technician example responsibilities.

• Manage and support the Cisco base corporate remote access VPN solution.
• Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
• Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
• Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
• Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
• Configure and manage JGroup multicasting communication for apache tomcat web servers.
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