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Computer repair engineer vs support specialist

The differences between computer repair engineers and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer repair engineer and a support specialist. Additionally, a computer repair engineer has an average salary of $94,162, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a computer repair engineer include hand tools, engine repair and test equipment. The most important skills for a support specialist are customer service, patients, and mental health.

Computer repair engineer vs support specialist overview

Computer Repair EngineerSupport Specialist
Yearly salary$94,162$40,782
Hourly rate$45.27$19.61
Growth rate5%10%
Number of jobs30,958125,740
Job satisfaction-3
Most common degreeHigh School Diploma, 29%Bachelor's Degree, 52%
Average age4442
Years of experience22

Computer repair engineer vs support specialist salary

Computer repair engineers and support specialists have different pay scales, as shown below.

Computer Repair EngineerSupport Specialist
Average salary$94,162$40,782
Salary rangeBetween $68,000 And $129,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between computer repair engineer and support specialist education

There are a few differences between a computer repair engineer and a support specialist in terms of educational background:

Computer Repair EngineerSupport Specialist
Most common degreeHigh School Diploma, 29%Bachelor's Degree, 52%
Most common majorAutomotive TechnologyBusiness
Most common collegeSUNY FarmingdaleStanford University

Computer repair engineer vs support specialist demographics

Here are the differences between computer repair engineers' and support specialists' demographics:

Computer Repair EngineerSupport Specialist
Average age4442
Gender ratioMale, 90.4% Female, 9.6%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 8.1% Unknown, 2.8% Hispanic or Latino, 8.4% Asian, 21.6% White, 58.6% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage4%11%

Differences between computer repair engineer and support specialist duties and responsibilities

Computer repair engineer example responsibilities.

  • Accomplish relational database administration and implementation.
  • Repair and maintain gasoline engines used to power equipment such as portable saws and lawn mowers.
  • Service and repair small engines off of chainsaws, buck saws, weed trimmers, mowers and blowers.
  • Repair weedeaters and lawmmower engines change carburetors gaskets spark plugs an replace fuel lines driveshafts lawnmowers blades
  • Lower field service call times by working closely with customers and field engineers to troubleshoot system issues.
  • Train team members on servicing retail equipment, customers' policies, expectations, and SLA requirements.
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Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
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Computer repair engineer vs support specialist skills

Common computer repair engineer skills
  • Hand Tools, 28%
  • Engine Repair, 18%
  • Test Equipment, 15%
  • Mowers, 14%
  • Troubleshoot, 10%
  • Technical Manuals, 6%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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