Post job

Computer support engineer vs customer support engineer

The differences between computer support engineers and customer support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer support engineer and a customer support engineer. Additionally, a customer support engineer has an average salary of $82,674, which is higher than the $79,531 average annual salary of a computer support engineer.

The top three skills for a computer support engineer include CAD, PCB and linux. The most important skills for a customer support engineer are customer support, technical support, and customer service.

Computer support engineer vs customer support engineer overview

Computer Support EngineerCustomer Support Engineer
Yearly salary$79,531$82,674
Hourly rate$38.24$39.75
Growth rate10%10%
Number of jobs122,786138,641
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 61%
Average age4242
Years of experience22

Computer support engineer vs customer support engineer salary

Computer support engineers and customer support engineers have different pay scales, as shown below.

Computer Support EngineerCustomer Support Engineer
Average salary$79,531$82,674
Salary rangeBetween $59,000 And $106,000Between $59,000 And $114,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateOregonWashington
Best paying companyAppleNokia
Best paying industryTechnologyTechnology

Differences between computer support engineer and customer support engineer education

There are a few differences between a computer support engineer and a customer support engineer in terms of educational background:

Computer Support EngineerCustomer Support Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 61%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Computer support engineer vs customer support engineer demographics

Here are the differences between computer support engineers' and customer support engineers' demographics:

Computer Support EngineerCustomer Support Engineer
Average age4242
Gender ratioMale, 86.1% Female, 13.9%Male, 85.8% Female, 14.2%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer support engineer and customer support engineer duties and responsibilities

Computer support engineer example responsibilities.

  • Accomplish many networking projects and utilize many command line level processing for LINUX / UNIX operating base systems.
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Upgrade many UNIX / LINUX version operating systems independently.
  • Configure hardware/software for VPN networking.
  • Support all business applications and VPN connectivity internet and modem applications
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Show more

Customer support engineer example responsibilities.

  • Manage a monthly SharePoint user group to help improve the SharePoint customer experience.
  • Manage live broadcasts that are delivered via the Internet using HTML and JavaScript.
  • Support the SAN team for storage expansion, with the NEXSAN support systems and managing HDD appliance.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Perform troubleshooting and investigations of technical issues for the Java front-end and database backend of the product.
  • Sole builder of XML records via UNIX/shell scripting & creator of SQL queries, train QA co-worker Unix/SQL.
  • Show more

Computer support engineer vs customer support engineer skills

Common computer support engineer skills
  • CAD, 22%
  • PCB, 9%
  • Linux, 9%
  • Customer Service, 6%
  • System Administration, 5%
  • Desk Support, 5%
Common customer support engineer skills
  • Customer Support, 15%
  • Technical Support, 10%
  • Customer Service, 9%
  • Customer Satisfaction, 7%
  • CSE, 5%
  • Linux, 4%

Browse computer and mathematical jobs