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Computer support engineer vs software support engineer

The differences between computer support engineers and software support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a computer support engineer, becoming a software support engineer takes usually requires 2-4 years. Additionally, a software support engineer has an average salary of $87,968, which is higher than the $79,531 average annual salary of a computer support engineer.

The top three skills for a computer support engineer include CAD, PCB and linux. The most important skills for a software support engineer are java, software support, and customer service.

Computer support engineer vs software support engineer overview

Computer Support EngineerSoftware Support Engineer
Yearly salary$79,531$87,968
Hourly rate$38.24$42.29
Growth rate10%21%
Number of jobs122,786364,072
Job satisfaction-4
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 67%
Average age4239
Years of experience24

Computer support engineer vs software support engineer salary

Computer support engineers and software support engineers have different pay scales, as shown below.

Computer Support EngineerSoftware Support Engineer
Average salary$79,531$87,968
Salary rangeBetween $59,000 And $106,000Between $67,000 And $114,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateOregonCalifornia
Best paying companyAppleApple
Best paying industryTechnologyTechnology

Differences between computer support engineer and software support engineer education

There are a few differences between a computer support engineer and a software support engineer in terms of educational background:

Computer Support EngineerSoftware Support Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 67%
Most common majorElectrical EngineeringComputer Science
Most common collegeCalifornia State University - Long BeachMassachusetts Institute of Technology

Computer support engineer vs software support engineer demographics

Here are the differences between computer support engineers' and software support engineers' demographics:

Computer Support EngineerSoftware Support Engineer
Average age4239
Gender ratioMale, 86.1% Female, 13.9%Male, 80.5% Female, 19.5%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between computer support engineer and software support engineer duties and responsibilities

Computer support engineer example responsibilities.

  • Accomplish many networking projects and utilize many command line level processing for LINUX / UNIX operating base systems.
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Upgrade many UNIX / LINUX version operating systems independently.
  • Configure hardware/software for VPN networking.
  • Support all business applications and VPN connectivity internet and modem applications
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
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Software support engineer example responsibilities.

  • Build, manage and maintain physical server hardware and perform upgrades and OS patching as needed.
  • Manage multiple Salesforce projects with tight deadlines effectively.
  • Manage multiple sandbox environments for Salesforce application testing.
  • Manage and troubleshoot new release/patch deployments and provide support for application relate problems.
  • Conduct several interviews with management and end-users which lead to finish the database application.
  • Design and maintain consumer portals in ASP.NET using HTML, CSS, and JavaScript.
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Computer support engineer vs software support engineer skills

Common computer support engineer skills
  • CAD, 22%
  • PCB, 9%
  • Linux, 9%
  • Customer Service, 6%
  • System Administration, 5%
  • Desk Support, 5%
Common software support engineer skills
  • Java, 11%
  • Software Support, 7%
  • Customer Service, 6%
  • Technical Support, 6%
  • C #, 5%
  • Troubleshoot, 5%

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