Computer support engineer vs technical support senior engineer

Differences between computer support engineer and technical support senior engineer duties and responsibilities

Computer support engineer example responsibilities.

• Accomplish many networking projects and utilize many command line level processing for LINUX / UNIX operating base systems.
• Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
• Upgrade many UNIX / LINUX version operating systems independently.
• Configure hardware/software for VPN networking.
• Support all business applications and VPN connectivity internet and modem applications
• Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
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Technical support senior engineer example responsibilities.

• Manage releases of all front-end applications to Citrix farm.
• Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
• Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
• Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
• Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
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