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Computer support engineer vs technician support tier

The differences between computer support engineers and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer support engineer and a technician support tier. Additionally, a computer support engineer has an average salary of $79,531, which is higher than the $54,889 average annual salary of a technician support tier.

The top three skills for a computer support engineer include CAD, PCB and linux. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Computer support engineer vs technician support tier overview

Computer Support EngineerTechnician Support Tier
Yearly salary$79,531$54,889
Hourly rate$38.24$26.39
Growth rate10%10%
Number of jobs122,786109,671
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 37%
Average age4242
Years of experience22

Computer support engineer vs technician support tier salary

Computer support engineers and technician support tiers have different pay scales, as shown below.

Computer Support EngineerTechnician Support Tier
Average salary$79,531$54,889
Salary rangeBetween $59,000 And $106,000Between $38,000 And $78,000
Highest paying CityMountain View, CABenicia, CA
Highest paying stateOregonNew York
Best paying companyAppleScantron
Best paying industryTechnologyTechnology

Differences between computer support engineer and technician support tier education

There are a few differences between a computer support engineer and a technician support tier in terms of educational background:

Computer Support EngineerTechnician Support Tier
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 37%
Most common majorElectrical EngineeringBusiness
Most common collegeCalifornia State University - Long BeachStanford University

Computer support engineer vs technician support tier demographics

Here are the differences between computer support engineers' and technician support tiers' demographics:

Computer Support EngineerTechnician Support Tier
Average age4242
Gender ratioMale, 86.1% Female, 13.9%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer support engineer and technician support tier duties and responsibilities

Computer support engineer example responsibilities.

  • Accomplish many networking projects and utilize many command line level processing for LINUX / UNIX operating base systems.
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Upgrade many UNIX / LINUX version operating systems independently.
  • Configure hardware/software for VPN networking.
  • Support all business applications and VPN connectivity internet and modem applications
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Computer support engineer vs technician support tier skills

Common computer support engineer skills
  • CAD, 22%
  • PCB, 9%
  • Linux, 9%
  • Customer Service, 6%
  • System Administration, 5%
  • Desk Support, 5%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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