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Computer technology instructor vs technical support technician

The differences between computer technology instructors and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer technology instructor and a technical support technician. Additionally, a computer technology instructor has an average salary of $50,899, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for a computer technology instructor include computer technology, classroom environment and syllabus. The most important skills for a technical support technician are customer service, technical support, and patients.

Computer technology instructor vs technical support technician overview

Computer Technology InstructorTechnical Support Technician
Yearly salary$50,899$40,210
Hourly rate$24.47$19.33
Growth rate10%10%
Number of jobs91,876165,677
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Average age4242
Years of experience22

Computer technology instructor vs technical support technician salary

Computer technology instructors and technical support technicians have different pay scales, as shown below.

Computer Technology InstructorTechnical Support Technician
Average salary$50,899$40,210
Salary rangeBetween $36,000 And $71,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between computer technology instructor and technical support technician education

There are a few differences between a computer technology instructor and a technical support technician in terms of educational background:

Computer Technology InstructorTechnical Support Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Computer technology instructor vs technical support technician demographics

Here are the differences between computer technology instructors' and technical support technicians' demographics:

Computer Technology InstructorTechnical Support Technician
Average age4242
Gender ratioMale, 70.8% Female, 29.2%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.5% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer technology instructor and technical support technician duties and responsibilities

Computer technology instructor example responsibilities.

  • Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
  • Prepare lesson plans, worksheets and tests on material cover by Ranken's syllabus.
  • Maintain, troubleshot and assist lab users and faculty members with software and hardware problems.
  • Assist students, faculty, and staff with hardware / software instruction and troubleshot in all campus computer labs.
  • Design and implement asset management database.
  • Configure surveillance equipment, provide basic troubleshooting and database management.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Computer technology instructor vs technical support technician skills

Common computer technology instructor skills
  • Computer Technology, 23%
  • Classroom Environment, 8%
  • Syllabus, 7%
  • Web Design, 5%
  • Network+, 5%
  • Comptia A+, 5%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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