Concessions supervisor vs shift leader

Differences between concessions supervisor and shift leader duties and responsibilities

Concessions supervisor example responsibilities.

• Manage festival concessions, including product selection, vendor management and volunteer training.
• Work closely with POS systems.
• Oversee that locations adhere to HACCP guidelines.
• Handle troubleshooting on issues such as POS terminals, beer keg operation, etc.
• Assist management through self-taught restaurant budgeting and employee payroll, eventually taking both over completely.
• Demonstrate exceptional organizational and leadership expertise by using effective communication and training techniques which result in minimum loss of employees.
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Shift leader example responsibilities.

• Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
• Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
• Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
• Answer all incoming calls a long with booking appointments.
• Develop strategies to meet and exceed booking and sales goals.
• Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
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