Consumer advocate vs consumer sales representative

The differences between consumer advocates and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a consumer advocate and a consumer sales representative. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $37,495 average annual salary of a consumer advocate.

The top three skills for a consumer advocate include inbound calls, technical troubleshooting and consumer issues. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Consumer advocate vs consumer sales representative overview

	Consumer Advocate	Consumer Sales Representative
Yearly salary	$37,495	$38,514
Hourly rate	$18.03	$18.52
Growth rate	-4%	-4%
Number of jobs	153,177	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

Consumer advocate vs consumer sales representative salary

Consumer advocates and consumer sales representatives have different pay scales, as shown below.

	Consumer Advocate	Consumer Sales Representative
Average salary	$37,495	$38,514
Salary range	Between $31,000 And $45,000	Between $21,000 And $67,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between consumer advocate and consumer sales representative education

There are a few differences between a consumer advocate and a consumer sales representative in terms of educational background:

	Consumer Advocate	Consumer Sales Representative
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Consumer advocate vs consumer sales representative demographics

Here are the differences between consumer advocates' and consumer sales representatives' demographics:

	Consumer Advocate	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 36.8% Female, 63.2%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 18.7% Asian, 6.1% White, 56.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between consumer advocate and consumer sales representative duties and responsibilities

Consumer advocate example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Assist with beta testing on new CRM tools within Salesforce and customize consumer management interfaces.
Used Salesforce as an inter-departmental communications and troubleshooting tool.
Register new patients into the specialty pharmacy database by gathering patient/physician demographics, insurance, medication, and ICD-9 diagnosis information.
Create and deliver PowerPoint presentations for dietetic organizations and state dietetic conventions.
Follow HIPPA guidelines and regulations in assisting members with understanding their benefit and claims information.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Consumer advocate vs consumer sales representative skills

Common consumer advocate skills

Inbound Calls, 13%
Technical Troubleshooting, 12%
Consumer Issues, 9%
Strong Work Ethic, 6%
Product Knowledge, 6%
Customer Inquiries, 6%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Consumer Advocate
Consumer Advocate vs Consumer Sales Representative

Updated January 8, 2025

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