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Contractor/technician vs technician support team leader

The differences between contractor/technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contractor/technician and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $54,910 average annual salary of a contractor/technician.

The top three skills for a contractor/technician include PC, network printers and desktop support. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Contractor/technician vs technician support team leader overview

Contractor/TechnicianTechnician Support Team Leader
Yearly salary$54,910$88,988
Hourly rate$26.40$42.78
Growth rate10%10%
Number of jobs78,980142,576
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Average age4242
Years of experience22

Contractor/technician vs technician support team leader salary

Contractor/technicians and technician support team leaders have different pay scales, as shown below.

Contractor/TechnicianTechnician Support Team Leader
Average salary$54,910$88,988
Salary rangeBetween $33,000 And $90,000Between $64,000 And $122,000
Highest paying CitySacramento, CASan Mateo, CA
Highest paying stateNew YorkNew York
Best paying companyUnited Software GroupChevron
Best paying industry-Technology

Differences between contractor/technician and technician support team leader education

There are a few differences between a contractor/technician and a technician support team leader in terms of educational background:

Contractor/TechnicianTechnician Support Team Leader
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Contractor/technician vs technician support team leader demographics

Here are the differences between contractor/technicians' and technician support team leaders' demographics:

Contractor/TechnicianTechnician Support Team Leader
Average age4242
Gender ratioMale, 78.0% Female, 22.0%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.8% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between contractor/technician and technician support team leader duties and responsibilities

Contractor/technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Utilize VMWare for testing various software/hardware configurations before deploying to production status.
  • Maintain government and/or vendor-manufacture telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
  • Install end user peripherals and troubleshot any issues.
  • Set up, install, and troubleshot peripheral equipment.
  • Edit and create knowledge base articles, complete all work satisfactorily within SLA's.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Contractor/technician vs technician support team leader skills

Common contractor/technician skills
  • PC, 10%
  • Network Printers, 7%
  • Desktop Support, 6%
  • POS, 5%
  • Technical Assistance, 4%
  • SQL Server, 4%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

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