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The differences between corporate program managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a corporate program manager and a service delivery manager. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $93,429 average annual salary of a corporate program manager.
The top three skills for a corporate program manager include project management, process improvement and sharepoint. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Corporate Program Manager | Service Delivery Manager | |
| Yearly salary | $93,429 | $102,213 |
| Hourly rate | $44.92 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 109,677 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A corporate program manager spearheads different projects and initiatives within a corporation to ensure operations align with standards and regulations. They organize new programs and projects, create short- and long-term goals, conduct research and analysis, streamline programs, establish budgets and priorities, review existing programs, and implement solutions to problem areas. They also supervise staff.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Corporate program managers and service delivery managers have different pay scales, as shown below.
| Corporate Program Manager | Service Delivery Manager | |
| Average salary | $93,429 | $102,213 |
| Salary range | Between $69,000 And $125,000 | Between $74,000 And $140,000 |
| Highest paying City | - | Stamford, CT |
| Highest paying state | - | Connecticut |
| Best paying company | - | McKinsey & Company Inc |
| Best paying industry | - | Finance |
There are a few differences between a corporate program manager and a service delivery manager in terms of educational background:
| Corporate Program Manager | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between corporate program managers' and service delivery managers' demographics:
| Corporate Program Manager | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 56.6% Female, 43.4% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |