Correspondence representative vs office representative

The differences between correspondence representatives and office representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a correspondence representative, becoming an office representative takes usually requires 1-2 years. Additionally, a correspondence representative has an average salary of $36,299, which is higher than the $32,535 average annual salary of an office representative.

The top three skills for a correspondence representative include data entry, outbound calls and patient accounts. The most important skills for an office representative are patients, customer service, and phone calls.

Correspondence representative vs office representative overview

	Correspondence Representative	Office Representative
Yearly salary	$36,299	$32,535
Hourly rate	$17.45	$15.64
Growth rate	-	-5%
Number of jobs	87,484	149,852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 47%
Average age	43	47
Years of experience	4	2

Correspondence representative vs office representative salary

Correspondence representatives and office representatives have different pay scales, as shown below.

	Correspondence Representative	Office Representative
Average salary	$36,299	$32,535
Salary range	Between $19,000 And $66,000	Between $23,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Agriculture

Differences between correspondence representative and office representative education

There are a few differences between a correspondence representative and an office representative in terms of educational background:

	Correspondence Representative	Office Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	-	Western Carolina University

Correspondence representative vs office representative demographics

Here are the differences between correspondence representatives' and office representatives' demographics:

	Correspondence Representative	Office Representative
Average age	43	47
Gender ratio	Male, 21.6% Female, 78.4%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between correspondence representative and office representative duties and responsibilities

Correspondence representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Accept and comply with subpoenas.
Greet and welcome patients assisting them in obtaining records regulate by HIPAA law.
Research loans and produce correspondence for various complaints, disputes, inquiries, and legal requests according to RESPA guidelines.
Handle confidential patient information per HIPAA guidelines.
Compile and input homeowner s information into SharePoint s correspondence database.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Correspondence representative vs office representative skills

Common correspondence representative skills

Data Entry, 15%
Outbound Calls, 11%
Patient Accounts, 10%
Email Inquiries, 9%
HIPAA, 6%
Inbound Calls, 6%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

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Office and Administrative Industry
Correspondence Representative
Correspondence Representative vs Office Representative

Updated January 8, 2025

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