Correspondence representative vs representative

The differences between correspondence representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a correspondence representative, becoming a representative takes usually requires 6-12 months. Additionally, a correspondence representative has an average salary of $36,299, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a correspondence representative include data entry, outbound calls and patient accounts. The most important skills for a representative are cleanliness, patients, and customer issues.

Correspondence representative vs representative overview

	Correspondence Representative	Representative
Yearly salary	$36,299	$36,023
Hourly rate	$17.45	$17.32
Growth rate	-	-4%
Number of jobs	87,484	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Average age	43	40
Years of experience	4	12

Correspondence representative vs representative salary

Correspondence representatives and representatives have different pay scales, as shown below.

	Correspondence Representative	Representative
Average salary	$36,299	$36,023
Salary range	Between $19,000 And $66,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between correspondence representative and representative education

There are a few differences between a correspondence representative and a representative in terms of educational background:

	Correspondence Representative	Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Correspondence representative vs representative demographics

Here are the differences between correspondence representatives' and representatives' demographics:

	Correspondence Representative	Representative
Average age	43	40
Gender ratio	Male, 21.6% Female, 78.4%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between correspondence representative and representative duties and responsibilities

Correspondence representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Accept and comply with subpoenas.
Greet and welcome patients assisting them in obtaining records regulate by HIPAA law.
Research loans and produce correspondence for various complaints, disputes, inquiries, and legal requests according to RESPA guidelines.
Handle confidential patient information per HIPAA guidelines.
Compile and input homeowner s information into SharePoint s correspondence database.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Correspondence representative vs representative skills

Common correspondence representative skills

Data Entry, 15%
Outbound Calls, 11%
Patient Accounts, 10%
Email Inquiries, 9%
HIPAA, 6%
Inbound Calls, 6%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Office and Administrative Industry
Correspondence Representative
Correspondence Representative vs Representative

Updated January 8, 2025

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