Customer account executive vs customer service executive

The differences between customer account executives and customer service executives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer account executive and a customer service executive. Additionally, a customer account executive has an average salary of $61,741, which is higher than the $52,512 average annual salary of a customer service executive.

The top three skills for a customer account executive include quality customer service, customer accounts and inbound calls. The most important skills for a customer service executive are strong customer service, post sales, and customer complaints.

Customer account executive vs customer service executive overview

	Customer Account Executive	Customer Service Executive
Yearly salary	$61,741	$52,512
Hourly rate	$29.68	$25.25
Growth rate	-4%	-4%
Number of jobs	277,757	274,757
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 53%
Average age	40	40
Years of experience	12	12

Customer account executive vs customer service executive salary

Customer account executives and customer service executives have different pay scales, as shown below.

	Customer Account Executive	Customer Service Executive
Average salary	$61,741	$52,512
Salary range	Between $26,000 And $143,000	Between $25,000 And $106,000
Highest paying City	Boston, MA	-
Highest paying state	Alaska	-
Best paying company	Okta	-
Best paying industry	Telecommunication	-

Differences between customer account executive and customer service executive education

There are a few differences between a customer account executive and a customer service executive in terms of educational background:

	Customer Account Executive	Customer Service Executive
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Customer account executive vs customer service executive demographics

Here are the differences between customer account executives' and customer service executives' demographics:

	Customer Account Executive	Customer Service Executive
Average age	40	40
Gender ratio	Male, 40.6% Female, 59.4%	Male, 37.0% Female, 63.0%
Race ratio	Black or African American, 14.5% Unknown, 5.3% Hispanic or Latino, 17.6% Asian, 6.8% White, 55.1% American Indian and Alaska Native, 0.7%	Black or African American, 12.8% Unknown, 5.6% Hispanic or Latino, 20.1% Asian, 6.9% White, 53.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer account executive and customer service executive duties and responsibilities

Customer account executive example responsibilities.

Manage produce cleanliness and preparation.
Show compassion and sympathy with problems.
Assist customers with making transactions and bundling services.
Work with various programs on a windows base system.
Secure long- lasting relationships with Comcast and its clients.
Monitor outages and maintenance windows by tracking nodes and affect accounts.

Customer service executive example responsibilities.

Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Help troubleshoot technical incidents including basic browser issues, Apps, subscription problems.
Mentore new sales associates and present information and on the job training to new employees utilizing Microsoft PowerPoint.
Develop excellent customer service by combining patience and determination to troubleshoot account issues.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Consult with customers to find best means to leverage telecom assets to reach their business objectives.

Customer account executive vs customer service executive skills

Common customer account executive skills

Quality Customer Service, 14%
Customer Accounts, 10%
Inbound Calls, 9%
Technical Support, 7%
Customer Satisfaction, 5%
Customer Inquiries, 4%

Common customer service executive skills

Strong Customer Service, 60%
Post Sales, 10%
Customer Complaints, 3%
Customer Satisfaction, 2%
Inbound Calls, 2%
Emails, 2%

Customer Account Executive vs. similar jobs

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Office and Administrative Industry
Customer Account Executive
Customer Account Executive vs Customer Service Executive

Updated January 8, 2025

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