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Customer assistant jobs in Alaska - 248 jobs
Customer Service Agent - Air Freight
Alaska Airlines
Customer assistant job in Anchorage, AK
Company Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Role Summary This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Key Duties + Assist customers with shipping needs (e.g. answering inquires, computing cargo rates, initiate and complete cargo bookings) in a warehouse environment + Process airway bills. + Provide cargo rates and tracking information to customers. + Perform computer and paperwork tasks. + Perform duties in varying capacities at the direction of management to ensure complete customer satisfaction. Additional Details Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Job-Specific Experience, Education & Skills Required + A minimum of 2 years of customer service or community service experience. + Possess excellent communication skills (verbal and written). + Typing speed of at least 25 WPM. + Able to participate in paid training. + Ability to consistently lift 50 lbs. + Must be able to bend, stoop, squat, reach and grasp. + Ability and willingness to work a non-traditional shift as needed (e.g., nights, weekends, holidays). + Ability to learn and operate a computerized cargo system. + Ability to adapt to performing work according to set procedures. + Ability to work in a fast-paced environment. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.58/Hr. Total Rewards _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/27/2026 FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Location Anchorage Job Locations _USA-AK-Anchorage_ Requisition ID _2026-18055_ Category _Airports & Warehouse_$20.6 hourly 2d agoCustomer Service Representative
Classic Collision
Customer assistant job in Anchorage, AK
Classic Collision is now hiring a Customer Service Representative for our Anchorage locations. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes Coordinate Rental Car /Tow companies to provide one-stop service to all customers Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate May assist in customer communication throughout the repair process Monitor DRP assignments, estimate/repair appointments and capture rates of assignments Follow up on all DRP assignments present and past to maintain sales for the center Maintain DRP logbooks and Enterprise ARMS daily Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area Perform other administrative tasks and duties as required to successfully meet the needs of the business Other duties as assigned Qualifications Must be at least 18 years of age Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment Behaviors/Competencies: Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.$33k-38k yearly est. 5d agoCustomer Service Representative
AA2It
Customer assistant job in Anchorage, AK
Title: Customer Service Representative Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated information for customers. * Perform administrative functions supporting customer service functions and sales order entries. * Provide monthly status of open orders and follow up with customers and Production. * Maintain record of asset delivery progress and invoicing. * Interact with Production, Buyer and Planner for follow-up of customer orders. * Resolve licensing issues received from customers and record in support database. * Maintain and improve the integrity of the data in the MFGPRO database. * Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable. Kindly share your resume with answers: Q1: How many years of exp in Customer services and how many in supporting Oil & Gas industry Q2: For submisison; kindly share MM/DD of Birth (no year)$33k-41k yearly est. 5d agoCustomer Service Representative
Buyanycoin
Customer assistant job in Anchorage, AK
ONLINE CUSTOMER SERVICE REPRESENTATIVE STARTUP SEEKING DYNAMIC, HIGHLY ORGANIZED SALES REPRESENTATIVE TO INTERFACE WITH CUSTOMERS IN AN ONLINE COMMODITIES MARKETPLACE. THE RIGHT APPLICANT WILL HAVE THREE OR MORE YEARS EXPERIENCE WITH TELEMARKETING, ONLINE RETAIL, ONLINE INVENTORY, ONLINE PRODUCT MANAGEMENT, VIRTUAL CUSTOMER HELP DESK, HAVE EXCELLENT BUSINESS MATH SKILLS, BE ABLE TO COORDINATE MULTIPLE LINES OF COMMUNICATION, BE PERSONABLE, AND QUICK TO LEARN NEW SKILLS. GOOGLE APPS, PROGRAMMING, WEB DESIGN, AND PAYMENT PROCESSING SETUP EXPERIENCE IS A PLUS. MUST BE A SELF-STARTER AND ENTHUSIASTIC. HOURS VARY BY DEMAND.$33k-41k yearly est. 5d agoCustomer Service Agent - Air Freight
Alaskaair
Customer assistant job in Anchorage, AK
Company Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Role Summary This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings. This is a union represented position. Key Duties Assist customers with shipping needs (e.g. answering inquires, computing cargo rates, initiate and complete cargo bookings) in a warehouse environment Process airway bills. Provide cargo rates and tracking information to customers. Perform computer and paperwork tasks. Perform duties in varying capacities at the direction of management to ensure complete customer satisfaction. Additional Details Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Job-Specific Experience, Education & Skills Required A minimum of 2 years of customer service or community service experience. Possess excellent communication skills (verbal and written). Typing speed of at least 25 WPM. Able to participate in paid training. Ability to consistently lift 50 lbs. Must be able to bend, stoop, squat, reach and grasp. Ability and willingness to work a non-traditional shift as needed (e.g., nights, weekends, holidays). Ability to learn and operate a computerized cargo system. Ability to adapt to performing work according to set procedures. Ability to work in a fast-paced environment. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate USD $20.58/Hr. Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 1/27/2026 FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Location Anchorage We can recommend jobs specifically for you! Click here to get started.$20.6 hourly Auto-Apply 6d agoBase Customer Service Supervisor, Qavvik Air - Kotzebue
Qavvik
Customer assistant job in Kotzebue, AK
The Base Customer Service Supervisor reports directly to the Business Manager and assists with the Customer Service-related functions within their assigned base, helping to ensure efficient movement of passengers, cargo, or other related goods in relation to Qavvik Air and its contractors. This role involves support functions, assisting with processes, coordinating across departments, and assisting with passenger needs to enhance the end customer experience, improve service delivery, and support the overall business. Strong organizational skills, attention to detail, and a thorough understanding of the Qavvik Air Customer Service Qualities are essential for this position. Responsibilities Essential Duties and Responsibilities Passenger Support and Coordination: Assist and provide day-to-day assistance to passenger and cargo customers to ensure 100% customer satisfaction. Liaison with Charter Service Coordinators. Act as the face of Qavvik in the assigned base regarding Passenger relations. Baggage Handling: Coordinate and work with customers to ensure all baggage and cargo is appropriately handled. Ensure lost or damaged baggage claims are handled to a 100% customer satisfaction goal. Cargo Handling: The primary customer facing boots on the ground for Qavvik Air in terms of Cargo Handling. Weighing Cargo and oversight of baggage/cargo handlers. Facilitate storage of frozen goods, acceptance of cargo deliveries and overall organization of stored cargo. Ensure proper palletizing of loads Boarding duties: Assist the pilots with the appropriate directing of passengers and their safety while boarding the aircraft. Assist in the accurate record keeping of manifest as it relates to passengers on each flight. Compliance and Regulations: Assist in preparing any necessary base documentation to ensure compliance with any appropriate regulations as requested by the Operations Department. Communication and Coordination: Assist with communication between internal and external stakeholders, customers, and vendors as assigned. Issue Resolution: As assigned work with the Charter Services Coordinator and Business Manager to ensure the needs of passengers are met from a routing perspective. Hangar Oversight: Assist in the management of the hangar/passenger area at the assigned location owning the forward-facing image to the end customer. While not directly responsible for operational changes may on occasion suggest changes via the Business Manager to the Operations team for operational changes. Overall responsibility for cleanliness and organization of customer areas of the assigned base. General Building Maintenance. Ensure overall maintenance of the hangar to include plumbing, heating, restrooms, and overall condition of doors, hangar door, snow removal and Qavvik operations vehicle deficiencies to include liaison with maintenance personnel to correct deficiencies. Airport SIDA Liaison / Signatory & TSA Liaison Base HAZMAT Coordinator: Overall responsibility in base of on ground HAZMAT storage. Will be responsible for overall paperwork completion and compliance of HAZMAT Charters/Cargo originating out of assigned base. Other duties as determined and needed by the company. NOTE: This position is solely responsible for Charter/Cargo relations at the assigned base via the direction of the Business Manager. Qavvik Air LLC remains a premiere MEDEVAC company and while the company operates two divisions simultaneously this position can assist as assigned with MEDEVAC but has no oversight into the MEDEVAC operation or personnel. Qualifications Minimum Requirements High school diploma or GED is required.' Minimum of 5 years of progressively responsible experience in customer service, operations, logistics, or aviation-related environments. At least 2 years of experience in a supervisory, lead, or management role, with demonstrated responsibility for coordinating people, processes, or customer-facing operations. Ability to prioritize tasks and adapt to changing schedules in a fast-paced environment. Excellent organizational and time-management skills. Proficient in Microsoft Office Suite and aviation management software. Strong communication and interpersonal skills. Attention to detail and strong analytical skills. Current driver's license with an acceptable driving record that meets NANA's insurance requirements. Working Conditions and Physical Requirements Weather: Indoors - environmentally controlled; requires most or all work to be done inside with occasional assistance outside, where individuals may be exposed to inclement weather. Noise level: The noise level in the work environment is usually that of a standard office atmosphere. When assisting with work outside, there will be moderate to high noise levels. Description of environment: Office building with standard office environment with occasional outside work. Physical requirements: Employee is required to occasionally lift and/or move up to 100 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Travel: Employee may travel up to 10% to various locations within Alaska/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes, and ATVs. Competencies Customer Focus: Demonstrates a strong commitment to meeting customer needs and exceeding their expectations. Understands the importance of building and maintaining positive customer relationships. Communication Skills: Possesses excellent verbal and written communication skills. Can effectively convey information and ideas to customers, team members, and other stakeholders. Problem-Solving: Exhibits strong problem-solving skills and the ability to think critically. Can identify issues, analyze data, and develop effective solutions to address customer concerns. Adaptability: Can adapt to changing circumstances and priorities. Remains flexible and open to new ideas and approaches. Organizational Skills: Exhibits strong organizational skills and the ability to manage multiple tasks and priorities simultaneously. Can effectively prioritize and meet deadlines. Analytical Skills: Demonstrates strong analytical skills and the ability to analyze data and metrics to identify trends and areas for improvement in customer service operations. Teamwork: Works collaboratively with team members and other departments to achieve common goals. Can build and maintain positive working relationships.$41k-46k yearly est. Auto-Apply 2d agoCustomer Service Agent
Grant Aviation, Inc.
Customer assistant job in Dillingham, AK
Job Description Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people. We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers. Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch. POSITION: Customer Service Agent Are you interested in: Booking reservations for passengers' baggage, and cargo. Resolving customer service issues. Processing payments in varying forms. Processing various reports and perform data input. Interacting with customers in person, by email and/or over the phone. Performing additional duties as assigned. Preferably you: Have a High School Diploma or equivalent (required) Have one (1) year of customer service experience Are able to lift approximately 20 pounds Live on the road system near our location Your Perks: Medical, dental, and vision. Company-paid life insurance and AD&D. PTO and paid holidays. Flight benefits. 401(k) program. Employee assistance program. HSA for qualified plans. Voluntary life insurance and AD&D. Voluntary short- and long-term disability. Voluntary accident, critical illness, and hospital indemnity. Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: ***************************. If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible! Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.$34k-40k yearly est. 13d agoCustomer Service at Anchorage, AK
Anchorage, Ak
Customer assistant job in Anchorage, AK
Job Description Keystone Restorations & Builders, Inc. in Anchorage, AK is looking for one customer service to join our team. Our ideal candidate is a self-starter, ambitious, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.$34k-42k yearly est. 25d agoJuneau - Relationship Specialist 2 - Full Time - Onsite (AK)
Nuvision Credit Union
Customer assistant job in Juneau, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities:Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Minimum Qualifications:1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation EComprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Education:Successful completion of all compliance related coursework NMLS RegisteredNotary preferred Website: nuvisionfederal. com/career Pay scale by applicable geographic location:Alaska: Min $21. 34 - Mid $26. 68 - Max $32. 01The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement$39k-46k yearly est. 3d agoWasilla - Relationship Specialist 2 - Full Time - Onsite (AK)
Nuvision Federal Credit Union
Customer assistant job in Wasilla, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Minimum Qualifications: 1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E Comprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Education: Successful completion of all compliance related coursework NMLS Registered Notary preferred Website: nuvisionfederal.com/career Pay scale by applicable geographic location: Alaska: Min $21.34 - Mid $26.68 - Max $32.01 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement$39k-45k yearly est. 3d agoAgent, Reservations
Holland America/Princess Alaska-Yukon Land Operations
Customer assistant job in Fairbanks, AK
Department Guest Services Employment Type Seasonal - Full Time Location Fairbanks Transportation and Guest Services Workplace type Onsite This role's hiring manager: Alyssa Littell View Alyssa's Profile RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.$28k-31k yearly est. 60d+ agoCustomer Service Representative
Classic Collision
Customer assistant job in Anchorage, AK
$18+/ hr Depending on Experience Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.$18 hourly 1d agoCustomer Service Agent
Grant Aviation
Customer assistant job in Dillingham, AK
Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people. We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers. Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch. POSITION: Customer Service Agent Are you interested in: Booking reservations for passengers' baggage, and cargo. Resolving customer service issues. Processing payments in varying forms. Processing various reports and perform data input. Interacting with customers in person, by email and/or over the phone. Performing additional duties as assigned. Preferably you: Have a High School Diploma or equivalent (required) Have one (1) year of customer service experience Are able to lift approximately 20 pounds Live on the road system near our location Your Perks: Medical, dental, and vision. Company-paid life insurance and AD&D. PTO and paid holidays. Flight benefits. 401(k) program. Employee assistance program. HSA for qualified plans. Voluntary life insurance and AD&D. Voluntary short- and long-term disability. Voluntary accident, critical illness, and hospital indemnity. Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: ***************************. If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible! Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.$34k-40k yearly est. 13d agoEagle River Safeway - Relationship Specialist 2 - Full Time - Onsite (AK)
Nuvision Credit Union
Customer assistant job in Eagle, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities:Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect Other related duties as assigned. Minimum Qualifications:1 year experience in a similar position and prior loan experience and reaching service and performance goals Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation EComprehensive knowledge of all deposit account products and all services Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system) Proven ability to garner business Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature Capable of working under pressure and with frequent interruptions Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Preferred Qualifications:18 months experience including prior loan experience and currently reaching service and performance goals NotaryEducation:Successful completion of all compliance related coursework NMLS RegisteredNotary preferred Pay scale by applicable geographic location:Alaska: Min $21. 34 - Mid $26. 68 - Max $32. 01The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc. Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement$39k-44k yearly est. 14d agoEagle River Safeway - Relationship Specialist 1 - Onsite - Full Time (AK)
Nuvision Federal Credit Union
Customer assistant job in Eagle, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities: Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications: 1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / Intranet Knowledge of SharePoint Good verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $20.00 - Mid $24.31 - Max $29.17 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement$39k-44k yearly est. 3d agoCustomer Service Representative
Classic Collision
Customer assistant job in Wasilla, AK
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off - 6 Paid Holiday Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities Explain and educate customers on repair process on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide one-stop service to all customers. Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. May assist in customer communication throughout the repair process. Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. Follow up on all DRP assignments present and past to maintain sales for the center. Maintain DRP logbooks and Enterprise ARMS daily. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Other duties as assigned. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license and be eligible for coverage under company insurance policy. Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit andsupports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.$33k-38k yearly est. 5d agoCustomer Service Agent
Grant Aviation, Inc.
Customer assistant job in Bethel, AK
Job Description Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people. We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers. Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch. POSITION: Customer Service Agent Are you interested in: Booking reservations for passengers' baggage, and cargo. Resolving customer service issues. Processing payments in varying forms. Processing various reports and perform data input. Interacting with customers in person, by email and/or over the phone. Performing additional duties as assigned. Preferably you: Have a High School Diploma or equivalent (required) Have one (1) year of customer service experience Are able to lift approximately 20 pounds Live on the road system near our location Your Perks: Medical, dental, and vision. Company-paid life insurance and AD&D. PTO and paid holidays. Flight benefits. 401(k) program. Employee assistance program. HSA for qualified plans. Voluntary life insurance and AD&D. Voluntary short- and long-term disability. Voluntary accident, critical illness, and hospital indemnity. Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: ***************************. If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible! Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.$34k-40k yearly est. 26d agoEagle River Safeway - Relationship Specialist 1 - Onsite - Full Time (AK)
Nuvision Credit Union
Customer assistant job in Eagle, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities:Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications:1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / IntranetKnowledge of SharePointGood verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or EquivalentWebsite: nuvisionfederal. com/careers Pay scale by applicable geographic location:Alaska: Min $20. 00 - Mid $24. 31 - Max $29. 17The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement$39k-44k yearly est. 3d agoFairbanks - Relationship Specialist 1 - Onsite (AK)
Nuvision Federal Credit Union
Customer assistant job in Fairbanks, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more! The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals. Responsibilities: Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks). Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Performs a wide variety of account maintenance; change of address and name change. Recommends other products and services appropriately with each member transaction. Required to complete compliance training and all other training offered to RS I. Balances cash drawer. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect. Qualifications: 1-yr related branch operations experience. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit account products and all services. Basic knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to follow written and verbal instructions. Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates. Demonstrated ability to operate office machines to include; copier, 10-key and PC. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Knowledge of Internet / Intranet Knowledge of SharePoint Good verbal / written communication, problem solving, member service, and organizational skills. Attention to detail. Must present a professional demeanor. Capable of working under pressure and with frequent interruptions. Successful completion of all compliance related coursework NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $20.00 - Mid $24.31 - Max $29.17 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement$39k-44k yearly est. 3d agoCustomer Service Agent
Grant Aviation
Customer assistant job in Bethel, AK
Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people. We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers. Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch. POSITION: Customer Service Agent Are you interested in: Booking reservations for passengers' baggage, and cargo. Resolving customer service issues. Processing payments in varying forms. Processing various reports and perform data input. Interacting with customers in person, by email and/or over the phone. Performing additional duties as assigned. Preferably you: Have a High School Diploma or equivalent (required) Have one (1) year of customer service experience Are able to lift approximately 20 pounds Live on the road system near our location Your Perks: Medical, dental, and vision. Company-paid life insurance and AD&D. PTO and paid holidays. Flight benefits. 401(k) program. Employee assistance program. HSA for qualified plans. Voluntary life insurance and AD&D. Voluntary short- and long-term disability. Voluntary accident, critical illness, and hospital indemnity. Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: ***************************. If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible! Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.$34k-40k yearly est. 27d ago
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