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The differences between customer solutions managers and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer solutions manager and a team manager. Additionally, a customer solutions manager has an average salary of $107,422, which is higher than the $82,017 average annual salary of a team manager.
The top three skills for a customer solutions manager include customer service, customer solutions and project management. The most important skills for a team manager are patients, taking care, and project management.
| Customer Solutions Manager | Team Manager | |
| Yearly salary | $107,422 | $82,017 |
| Hourly rate | $51.65 | $39.43 |
| Growth rate | 5% | - |
| Number of jobs | 101,862 | 96,615 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Customer Solutions Managers oversee the team in charge of customer concerns. They manage employees who take calls and address customer feedback and concerns. They create spiels for customer service representatives. They train their employees to ensure that the employees can mitigate customer concerns. Customer Solutions Managers analyze reports on common issues customers may encounter. They include the usual problems as well as the feedback that they receive. They use these reports to identify new ways to address challenges. They create solutions to ensure that there would be fewer complaints from customers.
Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.
Customer solutions managers and team managers have different pay scales, as shown below.
| Customer Solutions Manager | Team Manager | |
| Average salary | $107,422 | $82,017 |
| Salary range | Between $71,000 And $161,000 | Between $44,000 And $152,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | Alaska |
| Best paying company | Meta | |
| Best paying industry | Technology | - |
There are a few differences between a customer solutions manager and a team manager in terms of educational background:
| Customer Solutions Manager | Team Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between customer solutions managers' and team managers' demographics:
| Customer Solutions Manager | Team Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 66.1% Female, 33.9% | Male, 55.9% Female, 44.1% |
| Race ratio | Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 16.9% Asian, 5.7% White, 62.0% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |