Customer solutions manager entry level jobs - 77 jobs
Customer Success Manager
Impact Technologies 4.5
Columbus, OH
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.
What You'll Do:
Delivering world-class support to our top clients.
Maintain a balanced proactive/reactive relationship with your assigned accounts.
Dedicated duties include account monitoring, regular check-ins, and relationship building.
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Bring:
3+ experience in affiliate marketing
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
Consistent track record of providing stellar support to customers
Embraces teamwork and cross-team collaboration
Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Be a critical thinker and an inventive problem-solver
Professional communication skills
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills
Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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#LI_Columbus_Ohio
$80k-95k yearly Auto-Apply 34d ago
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Manager,Customer Success
Midmark Corporation 4.5
Dayton, OH
The Real-Time Location System (RTLS) Customer Success Manager's objective is to ensure long-term success of assigned healthcare systems that are using Midmark's RTLS solutions. The goal of this position is to cultivate and maintain strong, loyal relationships, ensuring a high level of customer satisfaction with product offering and services and have an awareness of the customer journey while guiding expansion desires of the RTLS platform within key accounts and to develop ongoing renewal growth.
ESSENTIAL/PRIMARY DUTIES:
Build strong, long-term customer relations within multiple departments and ensure customer satisfaction, retention, and growth within assigned accounts.
Utilize sales and negotiation skills to help expand the footprint of RTLS application within existing accounts.
Drive customer engagement for referenceability, case studies, webinars, and voice of customer for platform development and testing. Partner with internal teams to drive customer satisfaction and positive referenceability among existing strategic accounts and relationships.
Understand and shape client's goals for the Midmark RTLS platform within their enterprise while identifying opportunities to drive value through product adoption, best practice sharing, and engagement with Success Coach and Clinical Education team.
Develop ongoing success plans and stakeholder mapping to ensure alignment, product adoption, customer loyalty, and buy-in for product offering within account.
Act as clients' escalation path and provide oversight of sales and service interactions; maintain pulse of our product/brand's perceived performance in client's environment; serve as the voice of the customer to receive and interpret feedback to internal teams while proactively looking for ways to continuously improve the customer experience.
Proactively organize and lead regular face-to-face client review meetings with healthcare provider champions and stakeholders including periodic roadmap discussions and executive business reviews.
Identify client needs/issues and assess/define solutions or resolutions in coordination with internal Midmark RTLS teams to continually delight them with a positive, customer-centric attitude.
Coordinate and lead, as necessary, activities across internal teams and with channel system integrators to cultivate client success.
SECONDARY DUTIES:
Identify, promote, and help lead continuous improvement opportunities across the continuum of processes and technologies which impact the value of the Midmark RTLS solution.
Attend trainings and team/regional/corporate meetings as needed.
EDUCATION and/or EXPERIENCE:
Four-year college degree required, MBA desired. Minimum of 3 years (5+ years preferred) working in the healthcare industry with in-depth knowledge of healthcare systems' organizational design. Prior business development, customer relationship management, or healthcare consulting experience desired. Prior experience with RTLS strongly desired.
COMPETENCY/SKILL REQUIREMENTS:
Knowledge and awareness of Midmark RTLS products, solutions, and services, along with emerging trends and technologies in the healthcare industry
Ability to identify client needs/issues and assess/define solutions or resolutions in coordination with internal Midmark RTLS teams
Knowledge of medical industry, healthcare information systems, and in-depth knowledge of healthcare systems' organizational design
Understanding of operational and clinical workflows and key performance indicators
Experience navigating and communicating effectively across health system stakeholders
Goal oriented, focused, dedicated and driven
Must be highly motivated and enthusiastic while demonstrating ability to make decisions and maintain a professional demeanor under pressure while responding to evolving priorities
Ability to establish rapport, trust and confidence with clients, internal teams, and peers
Excellent communication (verbal and written) skills and strong interpersonal skills to communicate at any level of the organization
Willing and able to address escalated client issues with urgency and speed
Ability to develop creative strategies and move them to initiatives and successful delivery
Attention to detail and ability to multi-task
Ability and willingness to travel frequently
Understanding of principles for continuous improvement
Ability to work with little or no direct supervision, time management
$55k-87k yearly est. Auto-Apply 10d ago
Customer Success Manager, Agency
Brightedge 4.4
Cleveland, OH
As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by extensive data analysis, allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results-oriented entrepreneurial culture. As a Customer Success Manager for the Agency business at BrightEdge, you will work closely with the SEO and Content teams of leading digital marketing agencies, to support their strategic application of BrightEdge technology. As an Agency Customer Success Manager, your mission is to work with clients to drive business goals and objectives in their organic search (SEO) initiatives. At BrightEdge, our team members share a passion for driving customer success, exhibit strong consultative and customer-facing skills, have an entrepreneurial spirit, and thrive on execution with speed and quality.What you'll do:
You will create a plan to execute customer goals using the BrightEdge platform and work within your portfolio's BrightEdge accounts to achieve this value
You will identify potential risks and understand the customer's level of adoption, and work collaboratively with other teams to create a solution to ensure customer happiness
Prepare and execute quarterly customer success plans
You will add value and platform expertise to grow customer usage of BrightEdge within each account. Introduce new features and best practices
Develop new materials - presentations, roll-out plans, and proposals
Track and report on critical metrics for customer success
What you bring:
Bachelor's Degree
3-4 years of experience working in a Digital Marketing Agency, Account Management, or Customer Success setting
Experience working towards a renewals and upsell quota
Excellent verbal and written communication, with an entrepreneurial mind
Proven ability to work and thrive in a fast-paced, results-oriented, hands-on environment
Experienced background in SaaS, digital marketing, and/or SEO required
Benefits & Perks:
Comprehensive medical, dental, and vision insurance
Generous paid time off and company holidays
A close-knit, collaborative office culture
Fully stocked kitchen
Quarterly regular team events
The chance to make a real impact on the future of our workplace and our company
About BrightEdge
BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today's digital world. We are helping thousands of organizations, including many of the world's largest companies, transform their businesses and drive more revenue. The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
$71k-110k yearly est. Auto-Apply 5d ago
Customer Care Center - Account Manager I - Personal Lines
Cincinnati Financial Corporation 4.4
Fairfield, OH
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Customer Care Center is currently seeking an account manager to act as a contact for policyholders being serviced by the Cincinnati Customer Care Center on behalf of our independent agents. This position is based at our Headquarters in Fairfield, OH.
The starting pay for this position is $60,000 annually. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
* act as the primary point of contact for policyholders and agencies partnered with the Customer Care Center
* creatively solution challenges or obstacles to provide superior customer service by taking ownership and initiative.
* effectively and efficiently manage tasks using proficient time management, organizational skills and collaboration.
* underwrite and service policies; including direct correspondence with policyholders
* assist with training new associates as needed
* use technology to analyze reports to determine profitability for renewal and new business opportunities
* maintain overall quality and efficiency of work performed on the team
* maintain an assigned territory size and volume
* meet high demand of requests within stated service standards while maintaining accuracy
Be equipped with:
* experience with underwriting and/or risk selection within a carrier or agency required
* valid Insurance Agent P&C License
* ability to analyze situations and make decisions
* clearly explain complex insurance issues to customers with little to no insurance knowledge
* learn coverage forms, company products, company appetite and procedures
* work autonomously with attention to detail
* use various software and operating systems
* collaborate with others to get results, including being flexible and open to change
Bring education and experience from:
* high school diploma required, associate or bachelor's degree preferred
* Active Property & Casualty Insurance License
* maintain license through continuing education according to state requirements
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
$60k yearly 55d ago
Customer Service Professional - Start a new career today
Dev 4.2
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Mgr Customer Experience
Connection 4.2
Wilmington, OH
Introduction From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Working under the general supervision of the Sr Director of Customer Operations, relying on experience and judgment to plan and accomplish goals, the Manager of Customer Experience is responsible for the day-to-day operations of the customer experience (CX) team for an assigned business unit(s). Executes the CX strategy with a focus on achieving key quality and productivity performance metrics. Manages the development, implementation, and execution of organization and customer experience efforts and related initiatives designed to enhance overall customer experience results, customer engagement, and retention. Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism.
What We Do:
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Responsibilities
* Develops and executes a customer experience that meets or exceeds all customer service and performance KPIs, including efficiency, quality and CSAT.
* Contributes to strategies that improve customer experience, account management and drives TIDC and Managed Services toward world class performance.
* Manages relationship with Account Managers and Sales Leadership to drive customer service, customer engagement and customer retention programs.
* Proactively identifies risks to customer satisfaction and takes immediate action to rectify.
* Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism.
* Builds resource plans, talent pipeline, and succession plans to ensure proactive staffing and hiring based on contact volume, project complexity, and service level goals.
* Ensures performance management programs are executed and that goals are being met consistently.
* Represents the needs of the customer and the CX organization on key initiatives and coordinates successful project implementation.
* Identifies specific areas of opportunity across the business for enhancing our customer experience.
* Obtains and understands customer analytics, identifying customer experience best practices across the organization and determines how to best leverage into the overall business.
* Learns from best-in-class customer strategies where appropriate and leads continuous improvement.
* Leads end-to-end delivery of multiple key projects and large product rollouts.
* Develops project budgets, plans and strategies that support the Customer Experience goals.
* Works cross-functionally to champions change management and drives toward customer focused organization.
* Identifies opportunities to create a competitive advantage for Technology Integration and Distribution Center (TIDC) and Managed Services by differentiating in the marketplace with a customer-centric strategy.
* Listens to current customer issues. Puts key solutions in front of customers to stay ahead of their business, anticipate new needs and remain continuously relevant.
* Develops and leads customer briefings.
* Leverages data collected from customer interactions to yield insights into customer behavior and inform efforts to offer personalized, thoughtful and fruitful experiences at each touchpoint.
* Identifies opportunities for application of artificial intelligence, analytics, and system enhancements of technology-enabled tools to expedite resolutions and create efficiencies.
Requirements
* Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience.
Required competencies:
* Proven experience and skills in customer service and remote management of a team.
* Demonstrated comprehensive working knowledge of contact/call center operations, performance metrics and technology.
* Working knowledge of order management and case management technology.
* Strong interpersonal and relationship skills.
* Analytical and problem-solving skills.
* Strong project management skills; working knowledge of group infrastructure.
* Experience in leading/motivating large, diverse workforce; must be able to build camaraderie/trust.
* Strong communication and presentation skills, both verbal and written.
* Ability to influence change across internal teams, stakeholders, partners and leadership.
* Capable of developing high-performing teams and building a strong talent bench.
* Ability to effectively prioritize work and manage competing priorities.
* Understands the customer journey end-to-end, including each customer, their environment (digital and physical), processes, tools and employee mind-sets s/he experiences.
Additional preferred competencies or preferred qualifications, if any:
* ITIL Certification, preferred.
* IT Experience: Ability to integrate business and operations systems to an ERP solution, understanding of IT systems and tools, confidence learning and adopting new technology and applications.
$26k-43k yearly est. 60d+ ago
ENTRY LEVEL Customer Consultant
Hal Solutions LLC
Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Hal Solutions
is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job!
This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals.
Experience:
Our training program is customized to your needs and includes ongoing mentorship to support your success.
At least 18 years old
Customer service or sales experience is preferred but not required
Responsibilities:
Identify and generate new sales opportunities
Deliver outstanding customer service
Build strong customer relationships with a solution-oriented mindset
Support merchandising and daily operational tasks
Drive customer acquisition and enhance existing customer accounts
Strong communication skills, both written and verbal
Knowledge, Skills, and Abilities:
Ability to work in a team and independently
Demonstrate dependability and uphold strong ethical standards
Maintain compliance with performance standards and sales expectations
Ability to multi-task and work in a fast-paced environment
Benefits:
Exciting opportunities for career growth
Earn bonuses for your hard work
Enjoy a flexible schedule that fits your life
Jumpstart your journey with paid training
Weekly pay
$65k-108k yearly est. 23d ago
New Store - Customer Experience Greeter
Meijer 4.5
Bainbridge, OH
Job Description
Customer Experience Greeter
Type: Part-Time | Store Opening in 2026!
Be the First Smile Our Guests See
At Meijer, we believe in
helping people live better lives.
As a family-founded company, we're passionate about making every shopping experience welcoming, safe, and enjoyable for our customers.
As a Customer Experience Greeter, you'll be the friendly first impression that sets the tone for every visit. You'll warmly greet guests entering and exiting the store, promote safety and awareness through positive interactions, and help ensure a smooth, comfortable shopping environment.
This is the perfect role for someone who loves connecting with people and creating meaningful moments - every single day.
What You'll Do
Greet and engage customers as they enter and exit the store, ensuring a welcoming experience.
Promote safety and awareness by maintaining an active presence near store entrances and exits.
Assist guests with questions, directions, and general inquiries.
Respond quickly and professionally to alerts or customer concerns.
Use technology to document basic safety or service-related incidents.
Partner with store leadership and the asset protection team to maintain a secure, positive shopping environment.
Identify and report any unsafe conditions or activities promptly.
What You'll Bring
High school diploma or equivalent.
Friendly, outgoing personality and a genuine interest in helping others.
Strong communication and observation skills.
Ability to stay active and alert for long periods of time.
Experience in customer service or retail preferred.
Confidence to engage with guests in a professional and courteous manner.
Why You'll Love Working Here
We take care of our team because we know
you're the heart of our success.
Benefits include:
Weekly pay & team member discounts
Paid time off & paid family leave
Tuition Assistance
401(k) with company contribution
Medical, dental & vision insurance
Wellness, childcare, and adoption assistance programs
Career growth and development opportunities
Our Culture - “Meijer Starts with Me.”
Since 1934, Meijer has stood for more than groceries - it's stood for
community.
We proudly donate 6% of our profits to local charities each year, sponsor events, and support the neighborhoods where our team members live and work.
Join Our Family
If you love making people feel welcome, value community, and want to help create safe, positive experiences for every guest, we'd love to welcome you.
Apply today and help make Meijer a place where every guest feels at home.
$32k-47k yearly est. 28d ago
Legal Customer Success Consultant
Lexis Nexis 4.4
Dayton, OH
**This is a hybrid role to our Miamisburg, Ohio office. Mandatory in-office days are Wednesday's and Thursday's. Only local candidates will be considered.
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
As a Legal Training Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Legal Training Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.
Responsibilities
Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
Reaching out to customers via phone and email to uncover training and product needs
Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
Collaborating with internal partners to drive preference and develop strategic account plans
Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
Identifying and sharing upsell leads and opportunities with sales partners
Requirements
Have a Juris Doctor, or comparable experience in a paralegal role
Display excellent verbal and written communication skills
Possess comfortability with delivering presentations and trainings in a virtual environment
Demonstrate excellent proven sales and/or training experience
Have legal research experience or expertise using LexisNexis tools
Be able to effectively partner and collaborate across teams with different functions
Have the ability to build solid relationships internally and externally
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $47,900 - $79,900. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$47.9k-79.9k yearly Auto-Apply 26d ago
Entry Level Customer Service - Hiring ASAP!
Dynamic Business Solutions
Cleveland, OH
Dynamic Business Solutions is a budding Consulting Firm. We're - dare we say it - DYNAMIC and full of energy! A wide variety of clients hire us for our consulting services, and our portfolio ranges from the cable/satellite, telecom, energy and solar industries. What makes our services highly sought after is the personalized approach we take to everything. We believe in relational based, face to face marketing, and become the smile and handshake being our client's brands. They want to grow locally; we help them acquire new customers. They want to expand nationally; we train them new managers. The process is simple and the work, prosperous.
Job Description
Here at Dynamic Business Solutions we value our people as our top priority. We feel that if you keep everyone within the office happy, the office runs smooth and everyone is able to reach their goals and the business will thrive. Which is why we believe in only promoting from within and have a no seniority policy.
We have found that people with a background in the retail, customer service and sales industry do well within our company!
Dynamic Business Solutions is a privately owned firm that specializes in Customer Service. We are looking to hire an
Entry Level
to promote up into the management role within 6-12 months. Advancement and compensation are based upon an individual's performance.
Benefits of Dynamic Business Solutions
Build a strong business foundation
Travel opportunities
Weekly office nights
Leadership workshops and development
Advancement into management and marketing role
We are looking for enthusiastic candidates that enjoy a fun environment and want to learn! If you think that is you, Send us your resume!!
Qualifications
Competitive
Driven
Passionate about what they do
Motivated
Professional
High Integrity
Enthusiastic, and positive
Customer service experience recommended
Additional Information
Once a week we get together with everyone in the office as well as friends/family/significant others that they would like to include. This develops a team comradery throughout the office. It creates and opportunity for the management team to understand the reps in the office on a more individual level in order to coach them to the best of their abilities. We play all types of sports, volleyball, basketball, soccer, and more! We also like to cook and have office BBQs together.
$38k-85k yearly est. 16h ago
Customer Account Manager, Kroger
Incpg
Scio, OH
SUMMARY: Represent CPG product line with customer (Kroger) and broker personnel as a strategic partner. They are responsible for delivering the revenue, profit, and market share objectives within allocated budget by providing outstanding leadership, strategy development, business plan deployment, fact-based selling, business analysis and world class tactical execution.
Focusing on leveraging consumer, customer, and category insights, to help identify actionable strategies and tactics, which will profitably grow the business at Kroger will be paramount to the success of the candidate in this role.
SETTING THE COURSE FOR SUCCESS
Provide measurable objectives
Eliminate unproductive distractions
Deliver ongoing direction and leadership
Collaborate internally with other internal departments and teams on concepts and programs for the Kroger business.
MAJOR DUTIES/RESPONSIBILITIES:
Work with Sr. Director and broker team to develop the strategic and tactical “blueprint” for the business within Kroger utilizing various tracking and insights tools (IRI, 84.51, Panel Data, etc.).
Develop and execute customer-specific trade (event) marketing opportunities, which are strategically aligned to the mutual needs of the end consumer.
Actively manage and support Sr. Director in the account planning process and customer business reviews.
Develop and implement comprehensive sales presentations to promote and generate sales consistent with customer potential.
Build and maintain positive business relationships with customer Category Managers, brokers, and HQ team to facilitate & solidify forward thinking results and partnerships.
Utilize IRI database, braker, and category analyst to provide insight during the Kroger Kompass & CCO processes to include category strategy development, full category review, assortment, pricing, promotion, and shelving.
Partner with broker representatives and serve as a resource for market growth opportunities, proposals, and programs. Assume a lead role in customer business development, contract negotiations, presentations, and sales calls.
Track and monitor shipments vs consumption vs plan weekly and monthly. Communicate gaps and opportunities with recommended solutions.
Manage and develop monthly forecasts for base and promotional business
Analyze Promotional Activity and determine ROI. Develop recommendations for driving more efficient sales because of promotional analysis.
Develop and execute key customer insights business plan with sound activation that meets/exceeds company goals.
Review retail pricing to ensure brands are priced in accordance with company objectives. Develop and execute action plans to adjust pricing where necessary.
Participate and develop annual broker reviews to maintain “A” players, utilizing innovative strategies to drive business results and deliver the company's revenue, profit, and market share goals within budget.
Work as leader of cross-functional teams to ensure dedication to customer support to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product fill rates in line with customer expectations.
Stay informed of new products, marketing strategies and services of competitors. Provide such information to Sr. Director, HQ and broker representatives appropriately.
Manage performance and trade marketing funds in accordance with budget allocation.
Conduct periodic market and store visits to drive sales/marketing strategy performance.
Actively participate in the sales team's strategic operational and financial success by adopting and implementing proven fact-based selling techniques, analysis, and reporting, utilizing IRI and other reputable industry resources to make recommendations and develop action plans.
Manage all administrative tasks associated with business unit requirements from a data driven fact-based orientation. TPM, transfer of information to Advantage, off-line planners, etc.
MINIMUM KNOWLEDGE/SKILLS/ABILITIES REQUIRED TO SUCCESSFULLY PERFORM MAJOR DUTIES/RESPONSIBILITIES:
Outstanding demonstrated leadership skills
Excellent strategic capabilities
Solid conceptual thinking abilities
Strong results orientated skills
Excellent business planning/organizational/project management skills with previous business management/development experience
Solid understanding of the financial impact of sales and managing within an allocated budget
Understanding of the impact of consumer trends and the food industry
Demonstrated success in developing business opportunities, identifying customer needs and changes in their markets.
Solid interpersonal skills.
Excellent ability to manage through indirect relationships
Excellent negotiation and “closing” skills
Excellent verbal and written communication/presentation skills.
In-depth working knowledge of fact-based selling, category management, consumer goods, and sales & marketing
Highly Skilled at data analysis using IRI, Market 6 and/or other technology resources to perform analysis and recommend strategies.
Proficient in the use of Excel, Word, Access, PowerPoint, and Outlook computer skills
Valid driver's license
Excellent trade relations
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be able to:
Light Travel (+/- 15%) to customers by traveling in a car and/or airplane
Sit for periods of time up to 8 hours per day
Physically check product in stores and various outlets
Physically access grocery stores and supermarkets
Carry/transport materials to support presentations (10 lb. - 20 lb.)
Lift and move cases of product as needed for customer events
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Education: Bachelor's degree Required (Business, Marketing preferred), with 5 - 10
years consumer goods sales (preferably with (Kroger) and broker management experience.
$37k-63k yearly est. 60d+ ago
Customer Service Team Memeber
Michaels 4.2
Strongsville, OH
Store - CLEV-STRONGSVILLE, OHDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$11.00 - $13.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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$11-13 hourly Auto-Apply 20d ago
Customer Service Support
Jobsultant Solutions
Cleveland, OH
Our experts are the only 100% association tag extra perks firm in the world. With a client foundation that includes over 40,000 associations and also associations around the globe, our company've provided services for providing both supplementary and irreversible perks to unwearied family members for over 60 years.
Daily activities include Inbound as well as outgoing calling, preparing visits, conducting discussions to members of alliances that seek our advantages, essential computer system knowledge, accomplishing the necessary documentation, quality assurance, and also leadership progression.
Credentials:
Really good spoken interaction capabilities
Possess great consumer relation as well as interaction skill-sets
Upbeat & good perspective with fantastic power
Interacts effectively along with people and also groups
Maintains great client relations
Customer Service and/or Customer Sales experience preferred
Interacts properly with all amounts of control and also workers
Team player
Legally authorized to function in the US/Canada/United Kingdom
Benefits:
Complete Benefits
One hundred% distant work
Pliable work schedule along with option to operate coming from home
Weekly wages and performance-based regular monthly incentives
Chance to make a complimentary vacation for you and a visitor to the Bahamas, Cancun, Sin City, and various other thrilling locations for a yearly firm convention
$31k-45k yearly est. 60d+ ago
Licensed Insurance Customer Service
Debbie George-State Farm Agency
Mentor, OH
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus/Commission
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license
Life and Health license
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-55k yearly est. 23d ago
Office Manager - HOME HEALTH CARE OFFICE
Pricy Staffing & Homecare Agency LL
Columbus, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$31k-49k yearly est. 10d ago
Juris Customer Success Consultant
RELX 4.1
Homeworth, OH
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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$63.8k-106.4k yearly Auto-Apply 39d ago
Customer Service Professional - Mark Tarleton
Northeast Solutions Corp
Hudson, OH
To provide quality customer service through efficient and timely customer assistance by performing the following duties: Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
Builds and maintains an understanding of the stores products and price information to assist with customer purchases.
Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
Maintains a neat and orderly store at all times to include dusting and vacuuming.
Prepares product displays as requested.
Reports any theft or suspected theft by customers or employees to management immediately.
Performs other related duties as assigned.
$28k-54k yearly est. 60d+ ago
Licensed Insurance Customer Service
Linda MacDonald-State Farm Agency
Canton, OH
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service - State Farm Agent Team Member.
We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Hourly pay plus commission
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Must live within a 15-mile radius of office at 2645 Cleveland Ave NW Suite 6, Canton, OH 44709
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-36k yearly est. 25d ago
Solutions Manager - Residential New Construction
Aeroseal
Miamisburg, OH
SolutionManager - Residential New Construction
Aeroseal is looking for a SolutionManager for the Residential New Construction (RNC) business that will assist us in our mission by owning and managing part of Aeroseal's product portfolio, creating the outline for process application improvement, and creating product strategy for the RNC solution portfolio. The SolutionManager will drive the definition and communication of the solution value proposition, understanding the trends of the targeted segments, identifying customer needs and opportunities, defining market winning product benefits and features, product pricing, and go to market plans. The SolutionManager will have an intimate understanding of market drivers from the perspective of the end-user and channel partner with an emphasis on partnering with all other functions within the business to deliver solutions that grow sales and market share while meeting financial targets.
QUALIFICATIONS/REQUIREMENTS:
Bachelor's degree in marketing, Engineering or Business Administration.
3+ yrs experience in Management of solutions, processes, or product
Familiar with New Product Development processes with successful history partnering with R&D
Exhibited expertise in process definition and process improvement
Comfortable presenting to and engaging with technical and executive audiences including Engineers, Customers, and Business leaders
RESPONSIBILITIES:
Work with the field teams, engineering, and our customers to create a solution of products that meet varying market requirements and varying price levels.
Track industry direction and developments in standards bodies and develop strategies for product development accordingly
Analyze, build, and maintain competitive product and product portfolio strategies
Partner with sales, marketing, partner development, R&D, and operations to gather voice of the customer, identify strategic product needs, evaluate feasibility of product concepts, develop product requirements, and present concepts, applications, financials and other requirements to update product development pipeline
Identify and manage priorities for product development and refresh with revenue potential, business/customer importance, resource availability and existing product portfolio considerations
Draw competitive comparisons between competing products or alternative solutions and develop sales and marketing competitive tools to showcase the Aeroseal advantage
Lead scheduled and ad-hoc meetings with customers, partners, sales teams, R&D, and operations stakeholders to ensure strategic product plan and specific product features meet market needs
Collaborate with Sales, Marketing, Training, Tech Support, Applications Engineering, and R&D on development and maintenance of product literature including announcements, product manuals, catalogs, sales tools, marketing campaigns, product trainings, end of life support, etc.
The estimated pay range for this role is $110,000-150,000. Actual pay is based on various factors including, but not limited to, the successful candidate's experience, skills, knowledge, and job location. Please note that the compensation details listed in role postings reflect the base salary and do not include bonuses or benefits.
ABOUT AEROSEAL:
Aeroseal is one of the fastest-growing clean technology companies in the U.S. and currently has a presence in 27 countries and all 50 states across the U.S. Our technology has sealed nearly 200,000 projects and saved nearly $2 billion in wasted energy! We were recently certified as a “Great Place to Work” and would love for you to join us on our mission! Joining the Aeroseal team means becoming part of a dynamic, forward-thinking community dedicated to innovation, excellence, and environmental responsibility. As a rapidly growing company, there are ample opportunities for professional development and advancement.
Aeroseal is an innovative company at the forefront of revolutionizing energy efficiency and indoor air quality in buildings worldwide. As a leader in the HVAC (heating, ventilation, and air conditioning) industry, Aeroseal is committed to pioneering solutions that address critical challenges in residential, commercial, and industrial settings.
At Aeroseal, we believe in harnessing cutting-edge technology to make a meaningful impact on global sustainability efforts while enhancing the comfort and well-being of individuals everywhere. Our patented Aeroseal duct sealing technology has transformed how buildings manage airflow, reducing energy consumption, improving indoor air quality, and ultimately lowering utility costs.
If you're passionate about making a difference, driving innovation, and shaping the future of sustainable building technologies, Aeroseal is the place for you. Join us in our mission to reduce the world's carbon emissions by 1 gigaton annually. Apply now and be a part of something truly transformative.
Aeroseal, LLC. is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering an inclusive and diverse workforce and encourage applications from all qualified candidates, including those with diverse backgrounds and those with disabilities, in accordance with applicable law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the application and hiring process.
$110k-150k yearly Auto-Apply 30d ago
Client Specialist
Knitwell Group
Cincinnati, OH
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01261 Kenwood, OH-Cincinnati,OH 45236Position Type:Regular/Part time
Pay Range:
$11.20 - $14.00 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.