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Customer support executive vs certified medical technician

The differences between customer support executives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer support executive and a certified medical technician. Additionally, a customer support executive has an average salary of $47,385, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a customer support executive include customer support, customer satisfaction and post sales. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Customer support executive vs certified medical technician overview

Customer Support ExecutiveCertified Medical Technician
Yearly salary$47,385$38,859
Hourly rate$22.78$18.68
Growth rate-4%5%
Number of jobs203,630164,424
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 28%
Average age4044
Years of experience1212

Customer support executive vs certified medical technician salary

Customer support executives and certified medical technicians have different pay scales, as shown below.

Customer Support ExecutiveCertified Medical Technician
Average salary$47,385$38,859
Salary rangeBetween $23,000 And $95,000Between $28,000 And $53,000
Highest paying City-Denton, TX
Highest paying state-Alaska
Best paying company-Favorite Healthcare Staffing
Best paying industry-Health Care

Differences between customer support executive and certified medical technician education

There are a few differences between a customer support executive and a certified medical technician in terms of educational background:

Customer Support ExecutiveCertified Medical Technician
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common college-University of Connecticut

Customer support executive vs certified medical technician demographics

Here are the differences between customer support executives' and certified medical technicians' demographics:

Customer Support ExecutiveCertified Medical Technician
Average age4044
Gender ratioMale, 48.5% Female, 51.5%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.4% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage7%8%

Differences between customer support executive and certified medical technician duties and responsibilities

Customer support executive example responsibilities.

  • Manage high volume weekly consultant payroll using PeopleSoft.
  • Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
  • Access electronic and paper cataloging systems to look up product information and availability.

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Customer support executive vs certified medical technician skills

Common customer support executive skills
  • Customer Support, 29%
  • Customer Satisfaction, 27%
  • Post Sales, 9%
  • Customer Calls, 7%
  • Customer Issues, 4%
  • Windows, 4%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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