Customer support executive vs customer account executive

The differences between customer support executives and customer account executives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer support executive and a customer account executive. Additionally, a customer account executive has an average salary of $61,741, which is higher than the $47,385 average annual salary of a customer support executive.

The top three skills for a customer support executive include customer support, customer satisfaction and post sales. The most important skills for a customer account executive are quality customer service, customer accounts, and inbound calls.

Customer support executive vs customer account executive overview

	Customer Support Executive	Customer Account Executive
Yearly salary	$47,385	$61,741
Hourly rate	$22.78	$29.68
Growth rate	-4%	-4%
Number of jobs	203,630	277,757
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

Customer support executive vs customer account executive salary

Customer support executives and customer account executives have different pay scales, as shown below.

	Customer Support Executive	Customer Account Executive
Average salary	$47,385	$61,741
Salary range	Between $23,000 And $95,000	Between $26,000 And $143,000
Highest paying City	-	Boston, MA
Highest paying state	-	Alaska
Best paying company	-	Okta
Best paying industry	-	Telecommunication

Differences between customer support executive and customer account executive education

There are a few differences between a customer support executive and a customer account executive in terms of educational background:

	Customer Support Executive	Customer Account Executive
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Customer support executive vs customer account executive demographics

Here are the differences between customer support executives' and customer account executives' demographics:

	Customer Support Executive	Customer Account Executive
Average age	40	40
Gender ratio	Male, 48.5% Female, 51.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.4% White, 55.7% American Indian and Alaska Native, 0.7%	Black or African American, 14.5% Unknown, 5.3% Hispanic or Latino, 17.6% Asian, 6.8% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer support executive and customer account executive duties and responsibilities

Customer support executive example responsibilities.

Manage high volume weekly consultant payroll using PeopleSoft.
Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
Access electronic and paper cataloging systems to look up product information and availability.

Customer account executive example responsibilities.

Manage produce cleanliness and preparation.
Show compassion and sympathy with problems.
Assist customers with making transactions and bundling services.
Work with various programs on a windows base system.
Secure long- lasting relationships with Comcast and its clients.
Monitor outages and maintenance windows by tracking nodes and affect accounts.

Customer support executive vs customer account executive skills

Common customer support executive skills

Customer Support, 29%
Customer Satisfaction, 27%
Post Sales, 9%
Customer Calls, 7%
Customer Issues, 4%
Windows, 4%

Common customer account executive skills

Quality Customer Service, 14%
Customer Accounts, 10%
Inbound Calls, 9%
Technical Support, 7%
Customer Satisfaction, 5%
Customer Inquiries, 4%

Customer Support Executive vs. similar jobs

Customer Support Executive related careers

Customer Support Executive related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Customer Support Executive
Customer Support Executive vs Customer Account Executive

Updated January 8, 2025

Browse office and administrative jobs