Customer support executive vs customer support coordinator

Differences between customer support executive and customer support coordinator duties and responsibilities

Customer support executive example responsibilities.

• Manage high volume weekly consultant payroll using PeopleSoft.
• Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
• Access electronic and paper cataloging systems to look up product information and availability.

Customer support coordinator example responsibilities.

• Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
• Draft e-mail and correspondence create and revise PowerPoint presentations, order office supplies; maintain general files.
• Prepare PowerPoint presentations along with designing and editing promotional materials.
• Maintain institutional standards per HIPAA guidelines of patient confidentiality as well as institutional goals to maintain great customer service.
• Provide front-line support to customers with any issue, whether technical or billing/account-relate, for their business VoIP plans.
• Provide outstanding professional phone and email communication services to high priority PayPal customers.