Customer support executive vs support representative

Differences between customer support executive and support representative duties and responsibilities

Customer support executive example responsibilities.

• Manage high volume weekly consultant payroll using PeopleSoft.
• Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
• Access electronic and paper cataloging systems to look up product information and availability.

Support representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Follow approved patient care algorithms to ensure patients receive quality care post surgically, while abiding by HIPAA regulations.
• Maintain personal patient information while following HIPAA regulations.
• Document department procedures; some convert into PowerPoint presentations.
• Follow all current Medicare, Medicaid regulations and requirements to ensure continual compliance.
• Provide hospital patients with assistance in obtaining proper medical coverage to cover medical expenses.
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