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Customer support specialist jobs in Dothan, AL - 114 jobs

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  • Member Care Advocate 1

    Five Star Credit Union 3.6company rating

    Customer support specialist job in Dothan, AL

    Member Care Advocate I DEPARTMENT: Operations CLASSIFICATION: Non-Exempt/Grade 8 APPROVED BY: Stacie Green REPORTING RELATIONSHIPS Call Center Manager POSITIONS SUPERVISE: none In order to fulfill the mission and vision of Five Star Credit Union, the primary function of all team members is to provide outstanding service to members by promoting and selling credit union services and products to new and existing members and by fully using job-relevant technical skills, maintaining/updates technical skills and seeking to enhance service skills. All positions require the ability to make decisions within established guidelines, the willingness to work within a sales environment, and the ability to be a team player in an organization that values the spirit of teamwork. POSITION PURPOSE Entry level position that is responsible for handling specific member service calls in a prompt and courteous manner. Resolves member questions and problems regarding account maintenance, payments, products, and services. Completes and maintains related reports, records, and files. Cross-sells products and services and supports all functions within the Call Center. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1.Assumes responsibility for the effective and professional completion of Call Center Representative functions. a. Receives member telephone questions and complaints in a professional manner. b. Completes research and resolves documentation and posting errors or discrepancies. c. Provides general information to members on Credit Union policies, procedures, and programs. d. Provides basic information to members on accounts, orders, payments, products, and services. e. Performs basic maintenance functions on accounts. f. Maintains and protects the Credit Union's professional reputation. g. Assist members with electronic serves. h. Cross-sells appropriate products and services. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. a. Keeps supervisor informed of area activities and significant problems. b. Completes required reports and records accurately and promptly. c. Attends and participates in meetings as required. 3. Assumes responsibility for related duties as required or assigned. a. Assists other departments as necessary. b. Performs related clerical duties as needed. c. Keeps work area clean, secure, and well maintained. d. Actively and professionally cross sells Credit Union products and services. e. Completes weekly Call Center statistical reports. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Knowledge of financial industry preferred EXPERIENCE REQUIRED:At least 1-3 years of experience in customer service and call center preferred or relevant work experience. SKILLS/ABILITIES: Excellent communication and public relations skills. Ability to work well under pressure in a team environment. Excellent computer skills. Solid math skills and bookkeeping abilities. Ability to take 75+ incoming calls daily Strong work ethics and Core Values must be always exercised PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING:Position requires capacity for almost continuous verbal communication and detailed or important instructions or ideas must frequently be conveyed accurately, loudly or quickly. AVERAGE HEARING:Able to hear average or normal conversations and receive ordinary information. AVERAGE VISUAL ABILITIES:Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. PHYSICAL STRENGTH:Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts). LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
    $35k-45k yearly est. Auto-Apply 12d ago
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  • Customer Relations Representative - State Farm Agent Team Member

    Michelle McBroom-State Farm Agent

    Customer support specialist job in Blakely, GA

    Job DescriptionBenefits: Licensing Paid by Agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $35k-46k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lee Milliner-State Farm Agent

    Customer support specialist job in Elba, AL

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: We opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing. Professional development and personal well-being go hand in hand in our office. I invest heavily in my teamsupporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community. Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion. I am a proud 2004 graduate of Troy University, where I earned my Bachelors degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent. Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability. If youre looking to join a team that values family, community, professional growth, and a positive work environment, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 18d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Jenna Mack-State Farm Agent

    Customer support specialist job in Ozark, AL

    Job DescriptionBenefits: Licensing paid by agency Disability insurance Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays. I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about. Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day. What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-35k yearly est. 18d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Trae Avant-State Farm Agent

    Customer support specialist job in Ozark, AL

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Trae Avant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-35k yearly est. 8d ago
  • Customer Service Rep(03867) - 1691 Main Street, #1

    Domino's Franchise

    Customer support specialist job in Chipley, FL

    It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 16d ago
  • Customer Service Representative

    Salter Insurance Agency, LLC

    Customer support specialist job in Ashford, AL

    Job Description Deal with the customers via emails, over the phone, or face to face Listen to the customer needs patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors. Respond to the problems of the customer promptly Look after the customer accounts and update their transaction status Draft the necessary documents, letter or statements, as required by the customer Maintain records of interactions with the customers in an orderly manner Coordinate with the internal department to find solutions and resolve matters Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer.
    $24k-32k yearly est. 30d ago
  • Customer Service Representative - Dothan, AL

    Kedia Corporation

    Customer support specialist job in Dothan, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 3h ago
  • Solution Specialist

    All In Credit Union 3.6company rating

    Customer support specialist job in Dothan, AL

    Do you have the desire to preserve the Credit Union's assets by helping to control loan accounts, collect delinquent loan payments, and recover collateral? As a Solutions Specialist, you will be vital in protecting the Credit Union's assets. You will maintain relationships with the members while upholding the Credit Union's standards. Key Responsibilities: • Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. • Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. • Maintains accurate files and reports on all collections activity. • Testifies at legal proceedings as required. • Informs management of trends in loan underwriting contributing to delinquent/charged off loans. • Performs other job-related duties as assigned. What You Bring to the Team: Experience: Six months to two years of similar or related experience. Knowledge of bankruptcy procedures. Education: Job requires a two-year college level education of language, math, and reasoning skills. Three or more years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education. Why Join Us? At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization. We are committed to fostering a workplace culture that exemplifies our values: Sparkle-embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic. Commitment to Equal Opportunity All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace. Ready to Make a Difference? If you're ready to lead with integrity, inspire a team, and make a positive impact in our members' lives, apply to join us today! NOTICE: This is not intended to be, nor should it be construed as, a contract for employment. All In Credit Union makes no guarantee of permanent employment. This is to be used as a guideline to give you an understanding of what the credit union has defined this position to be. Changes to this job description may be made at any time by the Project Management Office. All In Credit Union is willing to accommodate handicaps to the extent a financial services organization can without impacting financial control or member service. All In Credit Union is an Equal Opportunity Employer of Females, Minorities, Veterans and Disabled/Drug Free Workplace
    $24k-33k yearly est. Auto-Apply 2d ago
  • Customer Svc Rep- Natl Accts

    Ben E Keith Co 4.8company rating

    Customer support specialist job in New Brockton, AL

    The purpose of the Customer Service Representative - National Accounts is to perform day-to-day account management responsibilities to foster and ensure positive client relationships with BEK customers. This job requires excellent people skills. You must respond in a friendly and accommodating manner to customer's daily challenges and questions via telephone and email. This person must possess the ability to work in a fast paced environment. This position will require that you learn specific knowledge of customers' order guides and practices. • Covers will call counter (if needed) • Responsible for special shipment of customer orders using, UPS, FedEx, or Parcel Post • Covers National Account Manager vacations and sick leave • Interact with clients on assigned accounts to maintain positive relationships with BEK customers and ensure the fulfillment of the customer agreement. • Discuss any outstanding issues with the customer to ensure customer satisfaction. • Consult with Unit Level Supervisor to resolve customer issues and/or complaints. • Monitor order activity to ensure accurate purchasing and customer satisfaction. • Review and monitor orders daily to ensure accuracy in products and purchasing amounts. • Check out-of-stock items daily and perform necessary action to ensure resolution. • Perform follow-up as needed. • Perform daily operational activities, inventory management and reporting. • Review the GP Daily Exception report and resolve issues as they arise. • Manage the inventory process, including new item introduction and LTO product monitoring. • Work with the Transportation and Operations Managers to resolve transportation and other operational issues. • Monitor inventory issues and work with the Inventory Manager to resolve as appropriate. • Perform additional duties as directed by the National Accounts Manager. Job Qualifications: * Data Entry and computer skills required • Previous Food service experience and food product knowledge a plus • Ability to follow directions and operational guidelines • Solid interpersonal skills • Enthusiastic self-starter • Ability to receive and follow directions • Ability to multi-task • Good written/verbal communication skills • Customer-focused • Strong attention to detail • Excellent work ethic • High School diploma or GED required
    $33k-46k yearly est. 5d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer support specialist job in Enterprise, AL

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-31k yearly est. 14d ago
  • Customer Service Representative

    Rbglobal

    Customer support specialist job in Headland, AL

    The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned.
    $24k-32k yearly est. Auto-Apply 2d ago
  • Education Services Specialist I

    Early Learning Coalition of NW Fl, Inc. 3.7company rating

    Customer support specialist job in Marianna, FL

    Job Description Education Services Specialist I The Early Learning Coalition of Northwest Florida is looking for a candidate that has a can-do-attitude, is tenacious, energetic, hardworking, innovative, resourceful, and creative to join its Education Services Team. Essential Duties and Qualifications: Provide direct support to childcare providers, their staff, and the public-at-large to carry out the Coalition's initiatives through conferences, meetings and community events as requested Schedule and coordinate appointments to complete technical assistance, observations, and training for contracted and non-contracted child care providers within the Coalition's seven-county service area Act in the capacity of a mentor or coach for child care teachers and ensure the provision of resources to teachers, families and community partners and Coalition staff, as applicable, concerning identified teaching and learning needs Work collaboratively with all individuals providing technical assistance and training to child care providers in the region Complete and document technical assistance during program visits according to the Coalition's provider support practices Understand local child care licensing and programmatic requirements and work collaboratively with licensing consultants, abuse and neglect consultants, early intervention specialists, community college educators, child care health consultants and health inspectors working with child care providers in the area Conduct CLASS observations, classroom observations and monitoring as needed Disseminate approved materials to child care programs and/or families within the region, based on identified needs Assist in the referral of children identified as having potential developmental delays and behavioral or health concerns Record, track, collect, and submit designated data as needed and required to analyze quality initiatives, trends, and outcomes Obtain and maintain required certifications and/or credentials necessary to complete job including but not limited to CLASS, coaching, and teacher/child interactions If the Specialist does not have the required certification(s), they will be given 90-days to arrange or take the certification training and must maintain any earned certification for the duration of employment with the Coalition Education and Experience Associate degree in Early Childhood Development, or another related field with at least 2-years of experience in the early learning field; or CDA/FCCPC within the last 3 years with at least 4-years of experience in the early learning field (Current certifications or the ability to obtain within 90-days) Bachelor's degree in Education, Early Childhood Development, or another related field with at least 1-year of experience in the early learning field PREFERRED ADDITIONAL REQUIREMENTS: Background Checks Employment in this position is contingent upon obtaining and maintaining satisfactory: Verification of Required Education and/or Credentials Level II Background Check Drug Screen Valid Florida Driver License Valid Automobile Insurance - if applicable Access to Reliable Transportation - if applicable E-Verify High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location. REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY. Benefits Offered Our compensation package includes the following options (these details are for information purposes and are subject to any policy or plan changes): • Eligibility for health and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms • Eligibility for company-paid benefits such as life insurance and short-term disability, subject to applicable waiting periods • Paid time off (PTO) earned on an accrual basis • Company-paid holidays • Eligibility to participate in the company incentive bonus program, subject to the terms and conditions specified in the incentive bonus plan document and approval by the Board of Directors Job offers are contingent upon any or all of the following: • Completion of a satisfactory Level 2 background check • Passing a drug test • Satisfactory reference checks • Documentation of highest level of education completed • Completion of all onboarding documents including, but not limited to ELCNWF employment application and execution of an employment/noncompete/confidentiality agreement Job Type: Full-time Closing Date: Open until filled Salary Range: $19-$22 hourly COVID-19 considerations: Initial interviews may be conducted virtually. Early Learning Coalition of Northwest Florida is an Equal Opportunity Employer and Drug Free Workplace
    $19-22 hourly 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amanda Filipowski-State Farm Agent

    Customer support specialist job in Ozark, AL

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 15d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Lee Milliner-State Farm Agent

    Customer support specialist job in Enterprise, AL

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: We opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing. Professional development and personal well-being go hand in hand in our office. I invest heavily in my teamsupporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community. Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion. I am a proud 2004 graduate of Troy University, where I earned my Bachelors degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent. Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability. If youre looking to join a team that values family, community, professional growth, and a positive work environment, wed love to meet you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-35k yearly est. 3d ago
  • Customer Service Rep(05876) - 4388 Montgomery Hwy

    Domino's Franchise

    Customer support specialist job in Dothan, AL

    It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Work Conditions · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts Sensing · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks Additional Job Details · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Additional Information Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $24k-32k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michelle McBroom-State Farm Agent

    Customer support specialist job in Blakely, GA

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trae Avant-State Farm Agent

    Customer support specialist job in Ozark, AL

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Trae Avant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jenna Mack-State Farm Agent

    Customer support specialist job in Ozark, AL

    Job DescriptionBenefits: Licensing paid by agency Disability insurance Life insurance Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays. I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about. Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day. What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 21d ago
  • Customer Service Rep(05634) - 2 Benton Rd Ste A

    Domino's Franchise

    Customer support specialist job in Columbia, AL

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $24k-32k yearly est. 3d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Dothan, AL?

The average customer support specialist in Dothan, AL earns between $26,000 and $52,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Dothan, AL

$37,000
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