Customer support specialist jobs in Waco, TX

Department: Digital Reports to: Ecommerce Operations Manager Summary: Sendero Provisions Co. is seeking a Customer Service Associate to support our growing ecommerce business. You will serve as the frontline representative of our brand, handling customer inquiries across multiple channels while delivering exceptional service. This role requires strong communication skills, problem-solving abilities, and a passion for creating positive customer experiences that reflect our brand values. You'll be an essential part of our digital team, helping to build customer loyalty through responsive and thoughtful support. Essential Duties and Responsibilities: (Additional responsibilities may be assigned as needed) Customer Communication: Respond to customer inquiries via email, chat, and phone in a timely manner Address product questions, shipping concerns, and order status updates Maintain a friendly, professional tone that reflects our brand voice Document all customer interactions in our service platform Meet or exceed response time and resolution metrics Order Management: Process orders, exchanges, and returns according to company policies Coordinate with warehouse team on special requests or expedited orders Track and follow up on outstanding customer issues until resolution Identify and escalate complex issues to management when appropriate Provide accurate shipping and delivery information to customers Problem Resolution: Troubleshoot and resolve customer complaints or technical issues Process refunds, store credits, or replacements as authorized Identify patterns in customer feedback that may indicate larger issues Propose solutions to recurring customer problems Turn negative customer experiences into positive outcomes Product Knowledge: Maintain comprehensive knowledge of all Sendero products and offerings Stay informed about new product launches, promotions, and policies Provide accurate information about product features, materials, and care Assist with updating product information and FAQs as needed Make appropriate product recommendations to customers Team Support: Assist team members during high-volume periods Share knowledge and best practices with the customer service team Participate in regular team meetings and training sessions Help develop and refine customer service processes Contribute to a positive team environment Required Qualifications: 1+ years of customer service experience Excellent written and verbal communication skills Strong attention to detail and problem-solving abilities Basic computer proficiency and ability to learn new systems quickly Ability to multitask and prioritize in a fast-paced environment Positive attitude and patience when dealing with challenging situations Preferred Qualifications: Experience with Shopify or similar ecommerce platforms Background in retail, apparel, or outdoor industry Familiarity with Zendesk, Gorgias, or similar customer service software Knowledge of basic inventory and order management concepts Experience with social media management or community engagement Physical Requirements: Extended periods of sitting and computer work Ability to communicate clearly by phone Occasional light lifting (up to 15 pounds)

Job Description Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES: Provide an exceptional customer experience. Call customers to advise about changes or cancellations of scheduled runs. Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service. Responsible for cash management and compliance. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box. Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see. Assist customers with luggage ID tag and transfer to luggage compartment. Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay. Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins) Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles Assist with cleanliness of Driver dorms (certain locations) Other duties assigned by Manager EXPERIENCE: 2 years of job-related experience Bilingual (English/Spanish) PHYSICAL DEMANDS: Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly. We offer benefits: Medical Insurance Dental Insurance Vision Insurnace Life Insurance Aflac 401k And many more!!!!!!!

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Job Description Glad Solutions is actively recruiting and accepting competitive, team-oriented individuals to join our team. This is an entry level position, meaning we will provide full product education to the right candidates. Experience wanted but not required from the following areas: Customer Service Retail Sales Restaurant and Hospitality Call Center Or General Labor We provide excellent earning potential and the chance to develop marketing, communications, management, and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: Full-time, flexible schedule Must be over 18 years of age. Professional demeanor Communication skills Team player and goal orientated. Apply Today and Schedule your Interview!

Job Details Owen - Waco, TX Full Time Day The Digital Services Representative is responsible for aiding customers with payment solutions, electronic banking services, including online and mobile banking, bill pay, e-statements, debit card disputes and other digital products. The representative will provide high-quality customer service and technical support while ensuring security and compliance with all relevant regulations. This role involves seeking innovative ways to enhance the customer experience and helping to implement new products. RESPONSIBILITIES AND DUTIES Key Responsibilities: Assist customers with setup and troubleshooting for digital service avenues. Provide support for online banking, bill payments, and e-statements. Build and maintain technical pathways to bridge integration between third party providers. Troubleshoot and enhance software integration. Educate customers on electronic banking features and security measures. Collaborate with other departments to resolve customer issues or system problems. Report any suspicious or fraudulent activities to management. Proactively identify opportunities to improve or streamline processes and suggest innovative solutions. Assist customers with debit card inquiries, including card activations, replacements, and balance inquiries. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends. Qualifications: • High school diploma or equivalent; associate or bachelor's degree preferred. • Experience in banking or financial services, particularly in digital or electronic banking. • Strong communication and customer service skills. • Proficiency in using banking software, mobile apps, and other digital platforms including a strong technical mentality. • Experience with SQL or notepad preferred. • Attention to detail and a strong focus on security.

Job Type: Full-Time Pay: $15.00-$35.00/hour (base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Oklahoma and Colorado, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team! _____ Position Overview We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Waco area, photograph and video inventory and upload media into our internal database. This is a hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You'll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following Autocartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Waco: Must reside within the areas _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. Hourly rate is increased to $17.50 per hour after your first 30 days - plus bonuses based on production. Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: No weekends - Monday-Friday schedule Flexible Hours: full time employees have the ability to work 30-35 hours/week Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities - ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options _____ Ready to Join Us? If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let's get you on the road!

At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual

Job Description *THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development. The Breakdown Evaluate incoming streams of leads with a sense of urgency Walk-ins, phone calls, texts, emails Gather critical information from potential clients (in person or over the phone) Develop a deep understanding of various injury cases Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes Lead potential clients through the decision of hiring our law firm with confidence Guide potential clients through the sign-up process for an effortless client experience Seamlessly navigate various channels of leads and software for prompt client assistance Organize appointments with new clients Draft, review, and mail letters as needed Skills and Qualifications Ability to maintain control of a conversation with kindness and professionalism in person and on the phone. Bilingual (Preferred) but not required. Excellent communication skills including speaking and writing. Compassionate and empathic personality. Customer service background a plus. Two-year commitment with the department before transferring to another department. Remarkable Qualifications (what sets you apart) Spirit for competition Ownership mentality Desire for continuous improvement Outstanding writing abilities Tech competency Sales/Customer service background Salary and Benefits $15.00 - $17.00 + per hour based on experience and potential Medical, dental, vision, life, and supplemental insurance available 401 (k) plan; 4% company contribution match Gold's Gym Membership Discount Social team building events and bonding In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more! Continual professional development opportunities Day off to celebrate your birthday Generous PTO Why Us You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof. But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think! “I really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!” “From the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.” “I believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!” “da best” As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them. Our Core Values Work Hard, Play Hard We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!) Be Remarkable If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum. We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team. Do It All, Do It Right, Do It Now Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said. Arms Out, Thumbs Out Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other. If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company. Powered by JazzHR ERlr9p0ee1

Knight Arthur Promotions Inc. is a inside marketing firm that offers long term career opportunities, business development, and opportunities for growth. We are looking for energetic and motivated individuals to add to our team. Job Description SEASONAL, FULL TIME, PART TIME with the opportunity for LONG TERM employment and unlimited growth opportunities! Brand Management Firm seeks individuals who are ready to start during our busiest and most profitable time of year! Are you self-motivated and outgoing? Are you looking for a sales position where you can make a bigger paycheck? We are back on the hunt for a few energetic and motivated sales reps to join our team! We've had some crazy growth in 2016 and we need to grow our sales force to keep up! We have opened FIVE offices this year alone and we will be opening three more before years end! As a customer care specialist you will be on the front lines of our business, advising customers on electronic and home theater selection that best fit their needs. You will be a part of a team that values determination, focus, and execution. You'll develop your professional skills, learn a ton, and make a direct impact on our company's growth. You'll be part of a team of sharp, energetic, focused people who will only encourage you to crush your numbers. You'll get to know them well via regular company parties and team nights. Oh yeah, and we also have uncapped commission on top of a base salary and room to advance into Sales Management positions. We offer: - Professional sales, product, and management training - Warm Leads only -- NO outside sales or cold calling - Competitive base plus uncapped commissions/bonuses (top earners make over $1200 weekly) - Advancement opportunities - Fun team oriented office culture with weekly team nights! Compensation: We offer a weekly salary plus commission. You will get paid every Friday. This is a true base plus commission position -- NO DRAW! Desired Strengths: - Sales background preferred, but we are willing to train the right candidate - Coachable and a fast learner - Reliable and committed to working with integrity - Attractive personality that can establish rapport with our customers and mesh with our office culture Take some of the stress out of the holidays with a new career, extra $, and a jump start on those new years' resolutions Additional Information We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results. If you feel that you are the right candidate, apply today to secure an interview with the Management Director. Website: knightarthurpromotionsinc.com Or give us a call at **************!

About Us We're not your traditional insurance agency. Our team is built around people, purpose, and progress. We help working families protect what matters most while giving our team members the tools and freedom to design a career that fits their life. We believe success is built on flexibility, growth, and community. With advanced technology, hands-on mentorship, and a culture that rewards ambition, we provide the perfect environment for those ready to take control of their future. The Role In this position, you'll be the frontline of client care. You'll guide families through benefit options, answer important questions, and ensure every client feels confident and supported. This isn't just about managing policies-it's about empowering people, simplifying complex information, and becoming a trusted partner families can rely on for years to come. What You'll Do Build long-term client relationships through ongoing service and support Walk policyholders through benefit details, updates, and claims Translate coverage into clear, easy-to-understand explanations Collaborate with leadership to improve onboarding and client experience Act as the go-to resource for all client service needs Take part in training and leadership programs designed for career growth What We're Looking For Strong communication skills and a people-first mindset Comfortable with digital tools and remote collaboration Organized, proactive, and self-driven Customer service or insurance experience is helpful (but not required) Legally eligible to work in the U.S. or Canada What You'll Gain Remote-first flexibility-work from anywhere with adaptable hours Weekly pay plus performance-based bonuses Structured training and hands-on mentorship to help you succeed Rapid advancement opportunities with clear leadership pathways A supportive, mission-driven team that puts people before profits The chance to make a real difference in your community

Division: American Amicable Department: New Business Agent Support Build the future with us Are you passionate about delivering exceptional service and making a meaningful impact in people's lives? At iA American, we're committed to helping our clients feel confident and secure about their future. As an Agent Support Representative, you'll be the first point of contact for our valued policyholders, agents, and internal teams-ensuring every interaction is handled with care, clarity, and professionalism. This position is a great opportunity to showcase your bilingual communication skills and grow within a company that values integrity, collaboration, and continuous development. What you'll accomplish with us As an Agent Support Representative, you'll be at the core of our mission. Here are the main responsibilities: Communicate with customers via inbound/outbound calls, chat, email, and written correspondence in both English and Spanish. Explain policy coverage and respond to inquiries with clarity and empathy. Assess customer needs and determine when to escalate requests to other departments. Update policies and maintain accurate service logs. Stay informed on company products and procedures to provide accurate support. Maintain a positive and professional demeanor in a high-volume call center environment. Uphold compliance with all applicable laws, regulations, and internal policies. What could accelerate your success in this role We're looking for someone who: Has strong phone etiquette and active listening skills. Demonstrates excellent written and verbal communication. Possesses strong attention to detail and organizational skills. Is adaptable, collaborative, and eager to learn. Has at least 1 year of customer service experience, preferably in a call center. Types at a minimum of 35 WPM and is proficient in MS Office and other systems. Can meet department KPIs within 6 months of hire. Is fluent in both English and Spanish (spoken and written). Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a supportive, in-office setting with a team that values your growth. Competitive benefits Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyAmerican-Amicable Life Insurance Company of TexasPosting End Date2025-12-12 About us American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation. iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.

Job DescriptionSalary: Segue Health, a faith based medical practice, is looking for a Care Coordinator to work in the Killeen, TX area coordinating post discharge transitional care management. This position requires a mix of clinical knowledge, excellent organizational skills, and excellent communication skills. Must have experience in the medical field Must have a knowledge of Microsoft Excel and the ability to learn EMR/EHR software Should have transportation to and from local hospitals AND the ability to work remotely when needed Must have a heart to serve others Daily tasks include: Working with referring facility to generate list of patients eligible for TCM services; Visiting referrals while in the facility to explain the TCM program and determine if there are any anticipated needs post discharge; Daily logging of referrals and discharges; Creating charts in EMR and uploading face sheet, H&P, and DC Summary; Post discharge calls to patients within 24 hours; Scheduling of patients for in home visits. Our most successful candidates have experience in social work, nursing, and/or home health. Attention to detail and organizational skills are MOST important. Job Type: Full-time Salary: $45,000.00 - $55,000.00 per year Competitive Benefits Provided Schedule: 8 hour shift Monday to Friday About Segue Health Segue Health is a mission-focused organization dedicated to delivering exceptional, Christ-centered care to patients in their homes and communities. Our goal is to bridge the transition from hospital to home with excellence, empathy, and continuity of care.

←Back to all jobs at DATAMARS Customer Service Specialist DATAMARS is an EEO Employer - M/F/Disability/Protected Veteran Status The Datamars Difference: Supporting a Smart Future for the world and YOU Make a Measurable Difference: by putting powerful data in the hands of our customers so they can make better informed decisions and achieve measurable success - today and tomorrow. Join the Sustainability Promise: Contribute to our commitment across the globe to support and accelerate the development and implementation of sustainable food production and farming systems that nourish the world population and respect the health of people, animals, and the planet. Join the Datamars team as a Customer Service SPECIALIST at our facility in Temple, TX as we keep pace with our customer demand and deliver on our SUSTAINABILITY PROMISE. Are you ready to MAKE A MEASURABLE DIFFERENCE with us? Job Summary: Datamars Inc., a global leader in visual and electronic identification and hardware solutions for the companion animal, livestock, and textile markets, is seeking a proactive and detail-oriented Customer Service Representative to join our North America team in Temple, TX. The Customer Service Representative plays a pivotal role as the primary liaison between customers, commercial teams, and operations. This position goes beyond transactional order entry, requiring strong problem-solving skills, system fluency, and operational awareness to ensure that every customer interaction builds confidence in Datamars' products and services. The successful candidate will manage customer relationships, coordinate order fulfillment, support technical troubleshooting, and interact with sales, supply chain, warehousing, and production teams to deliver seamless service. Essential Functions Customer Engagement & Service Delivery Provide responsive, professional support to customers by phone and email. Build trusted relationships with customers in livestock sectors, understanding their operational needs. Actively manage customer expectations, communicate order status, and resolve issues with urgency and accuracy. Order & System Management Process sales orders in the Datamars Ordering System, ensuring timely fulfillment and accurate data entry. Maintain customer master data and profiles to maintain accuracy in billing, shipping, and account details. Coordinate with logistics and shipping partners (e.g., FedEx, freight carriers) to trace deliveries, resolve transportation challenges, and keep customers updated. Operational Collaboration & Problem Solving Partner with warehousing and production teams to track orders, expedite urgent shipments, and identify causes of delays. Support product configuration activities including Bill of Material (BOM) creation and schema setup for simple customized component sets. Assist with light operational tasks when required (printing, scanning, labeling) to ensure continuity of service. Participate in process improvement initiatives by identifying recurring service or system issues and contributing to solutions. Technical Support Provide Level 1 technical troubleshooting for Datamars products (e.g., scales, readers, fencing equipment, software downloads). Escalate complex technical issues appropriately while maintaining ownership of customer communication until resolution. Communication & Documentation Communicate clearly and professionally to internal and external stakeholders. Maintain accurate documentation of customer interactions, service tickets, and resolutions within our systems. Support the creation of simple livestock ear tag print proofs using graphic design software for product personalization. Qualifications and Competencies Education & Experience Bachelor's degree preferred; high school diploma or equivalent with relevant experience required. Minimum 2 years of customer service experience, ideally in a manufacturing, distribution, or technical products environment. Experience with ERP systems (SAP, Oracle, or equivalent) and CRM platforms strongly preferred. Technical aptitude or exposure to agricultural/livestock products a plus. Skills & Attributes Strong organizational skills with ability to prioritize and manage competing demands. Excellent written and verbal communication skills. Proven problem-solving and critical-thinking abilities with attention to detail. Team-oriented with the ability to collaborate cross-functionally (sales, operations, logistics). Comfortable working in a fast-paced environment with high call and email volumes. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, SharePoint); experience with Corel or other design tools is advantageous. Supervisory Responsibilities: This position has no supervisory responsibilities Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee occasionally is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or standing on a stool as necessary. Position Type & Work Schedule: This is a full-time position, and hours of work and days are generally Monday through Friday, 8:00 a.m. to 5 p.m. Some overtime is required. Travel: No travel is expected for this position Additional Eligibility Qualifications: Must be authorized to work in the United States Why Join Datamars? At Datamars, you'll be part of a global, innovative company committed to helping our customers feed the world sustainably. As part of the North America team, you will gain exposure to both commercial and operational functions, build expertise in ERP systems and supply chain processes, and contribute to strengthening customer trust in Datamars. Datamars, Inc. is an Equal Opportunity Employer, and we value diversity. Employment decisions are based on qualifications, merit, and business needs. This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Datamars, Inc is an Equal Opportunity Employer, and we value diversity. All employment is decided on the basis of qualifications, merit and business need. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. DATAMARS EQUAL OPPORTUNITY EMPLOYMENT POLICY DATAMARS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 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The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally. Key Responsibilities: • Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request. • Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship. • Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention. • Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle. • Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery. • Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes. Skills/Qualifications: • Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry. • Experience with Red Oak software and/or the 4U platform is highly desirable. • Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred. • Strong analytical and problem-solving skills with the ability to interpret client data and feedback. • Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively. • Proven leadership experience with the ability to inspire and build a team. • Deep understanding of client-centric practices and a passion for delivering exceptional client experiences. Work Structure: Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.

Job Details Temple Headquarters - Temple, TX Full TimeDescription Texell Credit Union, named one of the BEST credit unions to work for in the nation by 'American Banker,' is seeking a Dispute Specialist onsite at our Temple, TX headquarters location. As a Dispute Specialist, you will: Thrive in a never dull, fast-paced environment, by helping solve disputes for our members. Be empowered to identify problems and seek resolutions. Process disputes accurately and efficiently, take notes, complete research requests, and resolve discrepancies. Ensure regulatory rules and guidelines are followed and applied correctly. Receive unlimited support , be it while you're on the phone assisting a member or looking to develop your professional skills and move up at Texell! We are looking for someone who: Can work in office at our Temple Headquarters. Must have open availability to work Monday - Friday. Has some disputes experience. Resolving claims has intricacies. Of course, additional training will be provided. Thrives in a fast-paced environment. There are lots of moving parts, and we need someone who can juggle multiple tasks at once as efficiently and accurately as possible. Enjoys being part of a team and solving puzzles. We want you to know: Texell values our employees, our members, and our community. Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Paid time off accruals start on your 1st day with the credit union, and any unused time may be rolled over into the next year. Texell recognizes and rewards our hard work. We have quarterly events such as the Awards Banquet (aka Texell "Oscars"), Employee Family Day, Back to School Supplies for your Kids, and more! We are very competitive! We proudly participate in the annual Corporate Challenge event put on each Fall with the City of Temple. Texell is passionate about helping those in need. We volunteer for several events each month through our team called Texell Serves.

4X10 CUSTOMER SERVICE JOB OPENINGS We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Job Description We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required! Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today! Customer Service Associate Duties and Responsibilities: * Provide accurate and valid information for the customers * Answering client questions * Assist clients find what they are looking for * Retain a positive and professional voice at all times * Handle order Transactions Customer Service Associate Requirements: * A high school diploma or GED or an appropriate equivalent * Successful completion of training offered * Good communications skills * Must be 18+ years of age * Ability to build rapport with clients

Job Type: Part-Time Pay: $15.00-$35.00/hour (base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Oklahoma and Colorado, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team! _____ Position Overview We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Temple and Killeen areas, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You'll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following Autocartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Temple and Killeen: Must reside within the areas _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. Hourly rate is increased to $17.50 per hour after your first 30 days - plus bonuses based on production. Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: No weekends - Monday-Friday schedule Flexible Hours: full time employees have the ability to work 30-35 hours/week Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities - ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options _____ Ready to Join Us? If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let's get you on the road!