Customer support specialist jobs in Waco, TX - 321 jobs
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Customer Service Specialist
Customer Representative
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Customer Service Expert
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Client Specialist
Customer Service Executive
Customer Service Agent
Customer Service Clerk
Support Representative
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Customer support specialist job in Waco, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
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Customer Rep/Station Attendant
Tornado Bus Company 3.9
Customer support specialist job in Waco, TX
Job Description
Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties.
JOB SPECIFIC RESPONSIBILITIES:
Provide an exceptional customer experience.
Call customers to advise about changes or cancellations of scheduled runs.
Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.
Responsible for cash management and compliance.
Operates cash register and/or credit card equipment.
Sells and processes ticket orders via telephone, internet, and over the counter.
Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.
Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.
Assist customers with luggage ID tag and transfer to luggage compartment.
Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay.
Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies
Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins)
Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles
Assist with cleanliness of Driver dorms (certain locations)
Other duties assigned by Manager
EXPERIENCE:
2 years of job-related experience
Bilingual (English/Spanish)
PHYSICAL DEMANDS:
Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly.
We offer benefits:
Medical Insurance
Dental Insurance
Vision Insurnace
Life Insurance
Aflac
401k
And many more!!!!!!!
$31k-49k yearly est. 2d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer support specialist job in Killeen, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-123k yearly est. 26d ago
Customer Service Executive
Sembcorp Industries
Customer support specialist job in West, TX
About Sembcorp Sembcorp is a leading energyand urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.
Join The Singapore Mint
As a wholly-owned subsidiary of Sembcorp Industries, The Singapore Mint produces high-quality coins and medallions, blending advanced technology with skilled craftsmanship. Founded in 1968 and globally recognised through multiple accolades, it also offers a range of currency-related gifts and collectibles.
Key Responsibilities:
* Customer Interaction & Enquiry Management:
Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.
* Complaints Handling & Resolution:
Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.
* Training and Development:
Coach and support retail agents. Conduct training sessions and maintain SOPs and onboarding materials.
* Reporting & Performance Monitoring:
Track KPIs (e.g., CSAT, average handling time). Prepare performance reports and use insights to improve service.
* Data & Compliance Management:
Ensure compliance with PDPA and internal privacy policies. Maintain accurate records and support audits.
Requirements
* Diploma/Degree
* Preferably with 3 years' experience in Customer Service
* Excellent interpersonal skills with a pleasant personality
* Able to communicate with English and one other language
Our Culture at Sembcorp
At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.
We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.
Join us in making a real impact!
$40k-81k yearly est. 11d ago
AMTEX INSURANCE CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Customer support specialist job in Waco, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek experienced talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-51k yearly est. 7d ago
Spiritual Care Coordinator
Community Healthcare of Texas 4.2
Customer support specialist job in Waco, TX
Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has cared for patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of Community Healthcare of Texas.
POSITION SUMMARY
Provide spiritual and emotional support for patients, families, and staff. Assist in connecting families with avenues of spiritual support and provide ongoing bereavement care.
ESSENTIAL FUNCTIONS
Assess patient/family needs and contribute to the plan of care
Provide spiritual and emotional support according to the plan of care
Participate in on-call rotation/schedule/duties
Document visits/phone calls according to Policy
Participate in Interdisciplinary Team meetings
Provide aftercare and bereavement support in cooperation with the bereavement coordinator
Provide spiritual and emotional support for staff
Other duties as assigned
POSITION QUALIFICATIONS
Bachelor's degree in Religious Studies required, Strongly prefer Master's degree with or working on Clinical Pastoral Education units.
Grief counseling experience preferred
Hospice experience is strongly preferred
Proficient skill using a computer is required
BENEFITS
Competitive Pay
Generous Paid Time Off Programs
Company provided Life Insurance, Short- and Long-Term Disability
Medical, Dental, Vision
Flexible Spending Account and Health Savings Account
Employee Assistance Program
Retirement Savings Plan
Mileage reimbursement for work-related travel
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
$28k-35k yearly est. Auto-Apply 26d ago
New Client Specialist
Daniel Stark Law 3.7
Customer support specialist job in Waco, TX
*THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.
The Breakdown
Evaluate incoming streams of leads with a sense of urgency
Walk-ins, phone calls, texts, emails
Gather critical information from potential clients (in person or over the phone)
Develop a deep understanding of various injury cases
Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
Lead potential clients through the decision of hiring our law firm with confidence
Guide potential clients through the sign-up process for an effortless client experience
Seamlessly navigate various channels of leads and software for prompt client assistance
Organize appointments with new clients
Draft, review, and mail letters as needed
Skills and Qualifications
Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
Bilingual (Preferred) but not required.
Excellent communication skills including speaking and writing.
Compassionate and empathic personality.
Customer service background a plus.
Two-year commitment with the department before transferring to another department.
Remarkable Qualifications (what sets you apart)
Spirit for competition
Ownership mentality
Desire for continuous improvement
Outstanding writing abilities
Tech competency
Sales/Customer service background
Salary and Benefits
$15.00 - $17.00 + per hour based on experience and potential
Medical, dental, vision, life, and supplemental insurance available
401 (k) plan; 4% company contribution match
Gold's Gym Membership Discount
Social team building events and bonding
In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more!
Continual professional development opportunities
Day off to celebrate your birthday
Generous PTO
Why Us
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof.
But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think!
āI really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!ā
āFrom the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.ā
āI believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!ā
āda bestā
As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them.
Our Core Values
Work Hard, Play Hard
We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!)
Be Remarkable
If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum.
We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team.
Do It All, Do It Right, Do It Now
Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said.
Arms Out, Thumbs Out
Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other.
If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company.
$15-17 hourly Auto-Apply 60d+ ago
SEASONAL CUSTOMER SERVICE POSITIONS
Knight Arthur Promotions
Customer support specialist job in Hewitt, TX
Knight Arthur Promotions Inc. is a inside marketing firm that offers long term career opportunities, business development, and opportunities for growth. We are looking for energetic and motivated individuals to add to our team. Job Description
SEASONAL, FULL TIME, PART TIME with the opportunity for LONG TERM employment and unlimited growth opportunities! Brand Management Firm seeks individuals who are ready to start during our busiest and most profitable time of year!
Are you self-motivated and outgoing? Are you looking for a sales position where you can make a bigger paycheck? We are back on the hunt for a few energetic and motivated sales reps to join our team! We've had some crazy growth in 2016 and we need to grow our sales force to keep up! We have opened FIVE offices this year alone and we will be opening three more before years end!
As a customer care specialist you will be on the front lines of our business, advising customers on electronic and home theater selection that best fit their needs. You will be a part of a team that values determination, focus, and execution. You'll develop your professional skills, learn a ton, and make a direct impact on our company's growth. You'll be part of a team of sharp, energetic, focused people who will only encourage you to crush your numbers. You'll get to know them well via regular company parties and team nights. Oh yeah, and we also have uncapped commission on top of a base salary and room to advance into Sales Management positions.
We offer:
- Professional sales, product, and management training
- Warm Leads only -- NO outside sales or cold calling
- Competitive base plus uncapped commissions/bonuses (top earners make over $1200 weekly)
- Advancement opportunities
- Fun team oriented office culture with weekly team nights!
Compensation:
We offer a weekly salary plus commission.
You will get paid every Friday. This is a true base plus commission position -- NO DRAW!
Desired Strengths:
- Sales background preferred, but we are willing to train the right candidate
- Coachable and a fast learner
- Reliable and committed to working with integrity
- Attractive personality that can establish rapport with our customers and mesh with our office culture
Take some of the stress out of the holidays with a new career, extra $, and a jump start on those new years' resolutions
Additional Information
We are a premier brand management and advertising firm that offers its clients the ability to increase their consumer base and provide BRAND AWARENESS with cost-effective marketing strategies, including face to face sales. We create these campaigns, convey them to each respective target market, and ensure results.
If you feel that you are the right candidate, apply today to secure an interview with the Management Director.
Website: knightarthurpromotionsinc.com
Or give us a call at **************!
$1.2k weekly 1d ago
Customer Service Enrollment Specialist - In Office
Sellors Agencies
Customer support specialist job in Crawford, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Licensed Customer Experience Representative
The Polian Agency
Customer support specialist job in Woodway, TX
Job Description
Are you looking to make a difference in peoples lives? The Polian Agency in Waco, Texas, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Account Manager. You will be responsible for helping customers get the products they want while offering additional beneficial products. You will have the opportunity to utilize your customer service skills while growing your sales career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in [INDUSTRY]. Entry-level candidates will start at a base salary of $XX,XXX and you can make up to an additional $XX,XXX in commission during your first year. Are you an experienced sales or customer service representative? Awesome! We would love for you to bring your established skills to The Polian Agency to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. Experienced candidates start at a $XX,XXX base salary and our top performers earn an average of $XX,XXX per year in commission. If youre ready to grow your career and your knowledge in the industry,
apply today!
Are you looking to grow? So are we! The Polian Agency in Waco, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Experience Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our
customers
and
you
,
apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Be a fantastic presenter.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
$32k-51k yearly est. 18d ago
Office - Customer Service Representative US
Copart 4.8
Customer support specialist job in Waco, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email CustomerSupport. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
Ā· Medical/Dental/Vision
Ā· 401k plus a company match
Ā· ESPP - Employee Stock Purchase Plan
Ā· EAP - Employee Assistance Program (no cost to you)
Ā· Vacation & Sick pay
Ā· Paid Company Holidays
Ā· Life and AD&D Insurance
Ā· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$16-18.1 hourly Auto-Apply 2d ago
Customer Service Representative
Glad Solutions 3.5
Customer support specialist job in Harker Heights, TX
Job Description
We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required, we provide training.
Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today!
Customer Service Associate Duties and Responsibilities:
* Provide accurate and valid information for the customers
* Answering client questions
* Assist clients find what they are looking for
* Retain a positive and professional voice at all times
* Handle order Transactions
Customer Service Associate Requirements:
* A high school diploma or GED or an appropriate equivalent
* Successful completion of training offered
* Good communications skills
* Must be 18+ years of age
* Ability to build rapport with clients
Department
5SN Waco
Employment Type
Part Time
Location
TX-Waco
Address
196 N NEW RD, Waco, Texas, 76710
Workplace type
Onsite
Compensation
$13.00 / hour
Reporting To
Store Manager
Who are you? What's the job? What's in it for you? About 5 Star Nutrition We live the 5 Star Nutrition brand every day. When you come to 5 Star Nutrition you're getting more than quality products and supplements; you're getting expert knowledge and guidance tailored specifically to your goals, wants, and needs. Each location includes an InBody machine that provides a medical grade body composition analysis, allowing you to track your body fat and lean muscle mass so you can actually see results. Our Key Brands include NutraOne, Foxy Fit, & Anabolic Warfare.
There are thousands of products in the marketplace to choose from & at 5 Star Nutrition we only carry reputable brands that use best in class ingredients. We offer a diverse mix of products to help you achieve your specific goals, whether it be weight loss & management, sports nutrition & workout support, protein powder shakes & snacks or vitamin herbs & health essentials, we have the perfect product for you. At 5 Star Nutrition, we offer best in class products and supplements at the guaranteed lowest prices. Try before you buy! We offer free samples of almost every product in our store, every day!
$13 hourly 13d ago
Insurance Customer Service Agent (P&C Licensed)
Onemci
Customer support specialist job in Killeen, TX
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs. A Property and Casualty license is required for this role.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Serves as customer service contact for inbound customer interactions
Utilizes proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention
Documents ancillary business and/or customer interaction information
Leverages opportunities to expand customer interactions to learn more about the customers current and future needs
Demonstrates a commitment to customer service, adding new customers while maintaining service levels and looking for multi-lining opportunities with existing accounts
Leverages sales, marketing, and influence skill set to assist with acquisition and retention of policyholders
Escalates problems or inquiries as needed
Uses multiple applications to gather the necessary information and notify business partners regarding messages, inquiries, and claim reporting
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
Utilize systems and technology to complete account management tasks
Comply with requirements surrounding confidential information and personal information
Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$23k-30k yearly est. Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Briggs Agencies 4.4
Customer support specialist job in Little River-Academy, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Service Expert
Palm Beach Tan-LST Austin I, Ltd.
Customer support specialist job in Temple, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-123k yearly est. 26d ago
Spiritual Care Coordinator
Community Healthcare of Texas 4.2
Customer support specialist job in Waco, TX
Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has caredfor patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of CommunityHealthcare of Texas.
POSITION SUMMARY
The Spiritual Care Coordinator provides spiritual and emotional support for patients, families, and staff; assists in connecting families with avenues of spiritual support and provides ongoing bereavement care.
ESSENTIAL FUNCTIONS
Assess patient/family with spiritual care needs; participate in the plan of care
Provide spiritual and emotional support according to the plan of care
Participate in on-call rotation and various schedules/duties as assigned or needed
Document visits/phone calls according to Policy
Participate in Interdisciplinary Team meetings
Provide aftercare and bereavement support in cooperation with the Bereavement Coordinator
Provide spiritual and emotional support for staff
Other duties as assigned
POSITION QUALIFICATIONS
Bachelor's degree in Religious Studies required.
(Will consider substituting a non-religious studies bachelor's degree plus 10+ years of direct spiritual care experience for a Religious Studies degree)
Strongly prefer a Master's degree with or working on Clinical Pastoral Education units
Grief counseling experience preferred
Hospice experience strongly preferred
Must be proficient in using a computer
Must have reliable transportation and a valid driver's license
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
$28k-35k yearly est. Auto-Apply 22d ago
Customer Service Representative
Glad Solutions 3.5
Customer support specialist job in Harker Heights, TX
Job Description
We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required!
Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today!
Customer Service Associate Duties and Responsibilities:
* Provide accurate and valid information for the customers
* Answering client questions
* Assist clients find what they are looking for
* Retain a positive and professional voice at all times
* Handle order Transactions
Customer Service Associate Requirements:
* A high school diploma or GED or an appropriate equivalent
* Successful completion of training offered
* Good communications skills
* Must be 18+ years of age
* Ability to build rapport with clients
$31k-35k yearly est. 30d ago
Customer Results Specialist
5 Star Nutrition 3.8
Customer support specialist job in Waco, TX
Looking for a career that fuels your passion for health and fitness? Help people transform their lives through nutrition, fitness, and health with 5 Star Nutrition! We are 5 Star. Our customers and our people are EVERYTHING. We incorporate our core values into everything we do: Grind, Compete to Win, Self Improve, and Drive Results. We show up with discipline every day. We stand behind our products, support our customer's health and fitness goals and deliver results for our customers, our teams, our company and ourselves.
Who are you?
An incredibly self driven, goal oriented, people person. You have some customer focused experience. You are ready to learn and be a team player. You are tired of jobs and want a career you enjoy. You are inspired by the health and fitness space. You care.
What's the job?
You genuinely help our customers by understanding their health journey and goals. You learn our product lines. You make honest recommendations for customers. You contribute to social media efforts and help with inventory. You add to a positive environment for everyone to flourish in. You care.
What's in it for you?
The ability to build a long term career and be a part of a quickly growing company. You'll have access to company leadership for mentoring sessions and ongoing guidance. Oh, and a few more cool thingsā¦.
* Starting at $13/hour with opportunities to grow based on performance
* 1% commission on all personal sales
* Up to 65% off discount so you can fuel your own fitness journey
* Health, wellness and fitness focused culture
* 5SN SWAG
* Learn leadership and development skills
* The chance to work with the best damn people you will ever meet
* Health, vision and dental insurance (full time only)
* 401k + 4% match
If you're intrigued, go ahead and apply! If it's a potential match, we will go through all the expectations of the role thoroughly during the interview process.
5 Star Nutrition USA LLC is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
How much does a customer support specialist earn in Waco, TX?
The average customer support specialist in Waco, TX earns between $27,000 and $53,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.
Average customer support specialist salary in Waco, TX