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Data center technician vs field technician

The differences between data center technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a data center technician, becoming a field technician takes usually requires 6-12 months. Additionally, a data center technician has an average salary of $46,560, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a data center technician include patients, customer service and CLIA. The most important skills for a field technician are customer service, ladders, and test equipment.

Data center technician vs field technician overview

Data Center TechnicianField Technician
Yearly salary$46,560$37,520
Hourly rate$22.38$18.04
Growth rate5%8%
Number of jobs139,177123,149
Job satisfaction4.55
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 40%
Average age4344
Years of experience212

What does a data center technician do?

A data center technician is an information technology (IT) professional who ensures the optimal performance of data servers and network of a data center. Datacenter technicians are required to protect company data by preventing the overheating of data center components and replace failing parts promptly. They need to collaborate with software and network engineers to work on the organization's cybersecurity and network efficiency. Datacenter technicians must keep track of developing trends in data center technologies and provide advice about the procurement of new data center equipment.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

Data center technician vs field technician salary

Data center technicians and field technicians have different pay scales, as shown below.

Data Center TechnicianField Technician
Average salary$46,560$37,520
Salary rangeBetween $28,000 And $74,000Between $28,000 And $48,000
Highest paying CityPiscataway, NJWashington, DC
Highest paying stateMassachusettsConnecticut
Best paying companyMicrosoftDCP Midstream
Best paying industryEnergyEnergy

Differences between data center technician and field technician education

There are a few differences between a data center technician and a field technician in terms of educational background:

Data Center TechnicianField Technician
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college--

Data center technician vs field technician demographics

Here are the differences between data center technicians' and field technicians' demographics:

Data Center TechnicianField Technician
Average age4344
Gender ratioMale, 73.1% Female, 26.9%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage9%1%

Differences between data center technician and field technician duties and responsibilities

Data center technician example responsibilities.

  • Manage job schedules via Autosys, Tivoli, & Zeke.
  • Utilize remedy ticketing system to track and manage trouble tickets and changes.
  • Manage the daily operation of the NOC which includes provisioning servers, ticket handling and resolution and internal escalations.
  • Manage data center power, space and infrastructure planning for mainframe, distribute, storage and network equipment technologies.
  • Manage proactive network monitoring, repair, and maintenance for TDM, SS7, VoIP, and DWDM platforms.
  • Job responsibilities include monitoring network equipment and network performance in support of Net2Phones manage PacketCable VOIP solution.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Data center technician vs field technician skills

Common data center technician skills
  • Patients, 12%
  • Customer Service, 10%
  • CLIA, 9%
  • OSHA, 8%
  • Standard Operating Procedure, 8%
  • Center Management, 8%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

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