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The differences between data support specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data support specialist and a technical support specialist. Additionally, a data support specialist has an average salary of $49,083, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a data support specialist include qa testing, data support and data analysis. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Data Support Specialist | Technical Support Specialist | |
| Yearly salary | $49,083 | $48,667 |
| Hourly rate | $23.60 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 182,515 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The job of a data support specialist is to manage sensitive and confidential electronic data and ensure the accuracy of data being entered into the database. You will be responsible for assisting in the maintenance, implementation, and support of technology, assessment, and instruction that requires data entry. In addition, you will be developing and preparing user materials for instruction reference and documentation. Other duties that you will perform include identifying issues with software applications and resolving them, providing administrative support to the department director, and responding to inquiries related to software applications.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Data support specialists and technical support specialists have different pay scales, as shown below.
| Data Support Specialist | Technical Support Specialist | |
| Average salary | $49,083 | $48,667 |
| Salary range | Between $30,000 And $78,000 | Between $30,000 And $76,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Virtusa | Meta |
| Best paying industry | - | Finance |
There are a few differences between a data support specialist and a technical support specialist in terms of educational background:
| Data Support Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between data support specialists' and technical support specialists' demographics:
| Data Support Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 41.6% Female, 58.4% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |