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Deployment specialist vs desktop support specialist

The differences between deployment specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment specialist and a desktop support specialist. Additionally, a deployment specialist has an average salary of $66,108, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a deployment specialist include asset management, troubleshoot and computer system. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Deployment specialist vs desktop support specialist overview

Deployment SpecialistDesktop Support Specialist
Yearly salary$66,108$44,962
Hourly rate$31.78$21.62
Growth rate10%10%
Number of jobs72,110102,191
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a deployment specialist do?

In the information technology industry, a deployment specialist is in charge of designing and developing deployment systems, ensuring efficiency and smooth workflow. First and foremost, they must identify the company or the client's needs in order to conceptualize plans. They must also perform research and analysis, gather and analyze data, establish guidelines, create test structures, analyze existing systems, and implement solutions against problem areas. Furthermore, a deployment specialist must maintain an active communication line with staff for a smooth and efficient workflow.

What does a desktop support specialist do?

A Desktop Support Specialist is focused on troubleshooting different software packages, hardware devices, and other peripherals. They monitor the performance of the company's desktop infrastructure.

Deployment specialist vs desktop support specialist salary

Deployment specialists and desktop support specialists have different pay scales, as shown below.

Deployment SpecialistDesktop Support Specialist
Average salary$66,108$44,962
Salary rangeBetween $43,000 And $99,000Between $33,000 And $59,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateRhode IslandMassachusetts
Best paying companyAlereCornerstone Research
Best paying industryTelecommunicationFinance

Differences between deployment specialist and desktop support specialist education

There are a few differences between a deployment specialist and a desktop support specialist in terms of educational background:

Deployment SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Deployment specialist vs desktop support specialist demographics

Here are the differences between deployment specialists' and desktop support specialists' demographics:

Deployment SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 76.6% Female, 23.4%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 54.7% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deployment specialist and desktop support specialist duties and responsibilities

Deployment specialist example responsibilities.

  • Recruit, hire and manage local crew to install new workstations and or software upgrades.
  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Activate network connectivity throughout campus for wireless and LAN.
  • Image PC's using PXE boot server.
  • Upgrade ram and install SCSI hot swap hard drives.
  • Handle the TCP/IP troubleshooting and configuration.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Deployment specialist vs desktop support specialist skills

Common deployment specialist skills
  • Asset Management, 7%
  • Troubleshoot, 5%
  • Computer System, 4%
  • Customer Satisfaction, 4%
  • Technical Troubleshooting, 4%
  • PC, 4%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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