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Service Desk 3
Cncsinfotech
Desk operator job in Columbus, OH
We provide creative and technology services and solutions in the areas of web design, customized web applications, IT Staffing and e-commerce solutions, Mobile App development and much more services to organizations in the All over the world.
With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management
Job Description
Job Title: Service Desk 3 (SD3)
Location: Columbus, OH
Duration: 4 Months
Mode of Interview : Interviews will be held on 2/15/17- Candidates must be available for on-site interviews on 2/15/17
Shifts:
Evening Shift 2nd Shift
Sunday
-
Thursday
3:30 pm - 12:00 am
(1 Position)
Monday
Evening
11:30 Pm
-
Saturday
8:00
(1 Position)
No of Position : 2
Short Description on what they will be working on, objectives, and tasks/deliverables
1. 8 total years I.T experience.
2.
4 Years SCCM or SMS like experience
3.
4 Years PowerShell scripting experience in a production environment
4.
8 years customer service experience
5.
10 Years Troubleshooting experience
6.
4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.
7.
5 years' experience with Active Directory including tools like ADUC.
8.
Contributes to continuous process improvements to increase the efficiency of section.
9.
Excellent communication skills both written and oral.
Certifications Preferred:
A+
Microsoft Certification
Additional Information
All your inform
ation will be kept confidential according to EEO guidelines.
$27k-39k yearly est. 1d ago
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Head of Deal Desk
Attentive 4.2
Remote desk operator job
Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces.
About the RoleAs the Head of Deal Desk at Attentive, you will lead our end-to-end deal support function across Deal Strategy and Order Operations, ensuring our teams close business with speed, rigor, and the right commercial discipline. Reporting to the VP of Revenue Operations, you will be a critical partner to Sales Leadership, Finance, Legal, and GTM Operations, owning the operating rhythm, tools, and pricing governance that enable high-quality quoting and clean execution from quote to cash. You'll help the business win strategically, while building scalable processes that improve forecast reliability, reduce friction, and strengthen margin and compliance over time.What You'll Accomplish
Deal Strategy & Commercial Governance: Lead the team that supports new business and renewals through pricing guidance, negotiation support, and approval governance-ensuring consistency, fairness, and alignment to company objectives.
Commercial Architecture & Pricing Strategy: Be the chief architect of Attentive's pricing matrix, moving beyond guidelines to define the commercial trade-offs and key contract terms that drive sustainable business growth and enable us to win strategic clients. Own and evolve the pricing strategy, packaging, discounting guardrails, term strategy, and services policies, in deep partnership with Finance and Sales leadership.
Quote Approval & Deal Risk Management: Build a high-trust, high-rigor approval process that balances speed with discipline-identifying risk early (margin, legal/terms, services scope, non-standard concessions) and driving clear paths to resolution.
Order Operations & CPQ Excellence: Lead the team responsible for deal configuration, Salesforce/CPQ accuracy, and order processing-ensuring clean data, compliant bookings, and seamless handoffs into downstream teams.
Quote-to-Cash Process Improvement: Identify bottlenecks and failure points across quoting, contracting, booking, and handoff; implement scalable workflows, SLAs, and documentation that improve cycle time and reduce rework.
Cross-Functional Deal Leadership: Serve as the “hub” across Sales, CS, RevOps, Finance, Legal, Business Systems, and Implementation/Services to align on deal structure, approvals, and execution-especially for complex, strategic, or non-standard deals.
Team Leadership & Development: Lead a team of ~10 across Deal Strategy and Order Operations (including 2 people managers). Define the right org structure and assess current coverage and operating mode. Build an enablement and quality bar that scales with the business.
Your Expertise
6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related commercial role (B2B SaaS preferred), including people management experience.
Deep expertise in pricing/discounting governance, deal structuring, approvals, and negotiation support-especially across renewals and complex enterprise deals.
Strong operational command of Salesforce and CPQ (e.g., Salesforce CPQ or similar): configuration, process design, data quality, and workflow automation.
Exceptional cross-functional leadership skills: able to align Sales, Finance, Legal, and GTM teams through influence, crisp communication, and strong judgment.
Analytical and detail-oriented: comfortable using data to identify trends (discounting, approval volume, capacity) and to drive measurable improvements.
Clear, confident communicator who can translate complexity into practical guidance for reps and leaders, and can set a high bar for commercial discipline without defaulting to a bottleneck.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:- The US base salary range for this full-time position is $190,000 - $240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location
#LI-AR1
Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success
Learn more about AWAKE, Attentive's collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
$25k-32k yearly est. Auto-Apply 32d ago
Front Desk Receptionist
Swift7 Consultants
Desk operator job in Columbus, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage front deskoperations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
$17.5-27 hourly 27d ago
Telephone Operators - AI Trainer (Contract)
Handshake 3.9
Remote desk operator job
Handshake is recruiting Telephone Operator Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.
Details
The position is remote and asynchronous; work independently from wherever you are.
The hours are flexible, with no minimum commitment, but most average 5-20 hrs
The work includes developing prompts for AI models that reflect your field, and then evaluating responses.
You'll learn new skills and contribute to how AI is used in your field
Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon.
Qualifications
You have at least 4 years of professional experience in one or more of the following types of work.
The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models
Observe signal lights on switchboards, and dial or press buttons to make connections.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Update directory information.
Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
Perform clerical duties such as typing, proofreading, and sorting mail.
Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
Interrupt busy lines if an emergency warrants.
Provide assistance for customers with special billing requests.
Provide relay service for users who are deaf or hard of hearing.
Keep records of calls placed and received, and of related toll charges.
Promote company products, services, and savings plans when appropriate.
You're able to participate in asynchronous work in partnership with leading AI labs.
Application Process
Create a Handshake account
Upload your resume and verify your identity
Get matched and onboarded into relevant projects
Start working and earning
Work authorization information
F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported.
See our Help Center article
for more information on what types of work authorizations are supported on Handshake AI.
$27k-34k yearly est. Auto-Apply 35d ago
Hotel Front Desk Attendant
Mainstay Suites Columbus North-Worthington 3.7
Desk operator job in Columbus, OH
Job Description
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Compensation:
$14 - $14.50 hourly
Responsibilities:
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Provide guests with information about hotel amenities, dining, and travel directions.
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
Welcome guests warmly, determine their needs, and manage the registration process.
Balance cash at the end of each shift and generate reports for the next shift.
Qualifications:
Availability to work flexible schedules, including weekends and holidays.
Proven customer service experience with a strong guest-focused mentality
Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
$14-14.5 hourly 23d ago
Front Desk Coordinator - Columbus, OH
The Joint Chiropractic 4.4
Desk operator job in Columbus, OH
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay: $16/hr + Commission
Must be willing to work at multiple clinic locations
20-25 hours per week
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16 hourly Auto-Apply 60d+ ago
Front Desk Attendant
Triple Shift Entertainment LLC
Desk operator job in Pickerington, OH
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
$21k-27k yearly est. 9d ago
Front Desk Medical Receptionist
Chenmed
Desk operator job in Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 14d ago
Front Desk Attendant
City of Groveport 4.0
Desk operator job in Groveport, OH
PURPOSE: Responsible for assisting the patrons, management and supervisory staff while working at the front desk with the purpose of providing quality service for residents and patrons. Persons with the classification of Front Desk Attendant may be trained on various aspects of the front desk and customer service based on their qualifications, experience, skills, knowledge & licensure/certifications.
QUALIFICATIONS: Prefer high school graduate or equivalent. Proficient with computers and computer applications. Prefer at least one year of customer service experience.
EQUIPMENT OPERATED: Computer, calculator, copier, fax machine, telephone system, cleaning equipment, two-way radio.
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:
The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); works around persons of all ages; exposed to possible injury from bodily fluids, hazardous waste; may have contact with potentially violent or emotionally distraught persons; routinely lifts objects 10 lbs. or less; occasionally pushes objects 25 lbs. or less; occasionally pulls objects 25 lbs. or less.
ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:
Sells and registers patrons for programs and passes; collects fees; dispenses change, receipts, I.D. cards, products, etc.; processes registration forms and pass holder contracts; monitors pass holder check-in (security); Answers phones and provide accurate information; transfers calls to appropriate staff; maintains accurate records and filing system; maintains a safe environment for patrons; interacts with patrons; makes copies and updates flyer rack; makes announcements over public address system; communicates concerns to Manager On-Duty; demonstrates regular and predictable attendance.
REPORTS TO: Customer Service Manager
MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)
Knowledge of: customer service; *department goals and objectives; *department policies, *procedures and rules; *emergency medical care procedures; public relations; *office practices and procedures; English grammar and spelling; basic math; *workplace safety; *records management; *security; supervision and leading activities; cleaning; *fitness equipment; computers; *basic accounting; *credit card machine operation.
Skill in: communication; cleaning; *leading activities; *use of modern office equipment; *cash handling; use of small equipment;
Ability to: give instruction and teach; plan, organize, supervise and lead activities; work under stressful conditions and to immediately respond to crisis situations; interpret a variety of instructions in written, oral, picture, or schedule form; define and solve problems; collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; determine material and equipment needs; add, subtract, multiply, and divide whole numbers; complete routine forms; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; maintain confidentiality of restricted information; work alone or in a group setting; cooperate with co-workers on group projects; answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; provide outstanding customer service; respond to emergency situations; carry out instructions; to work all types of hours and days (including weekends).
POSITIONS DIRECTLY SUPERVISED:
None
This position requires weekend and evening hours.
Hourly Wage Range: $14.35 to $17.94
$14.4-17.9 hourly 29d ago
Front Desk Patient Coordinator
Pacesetter Health 3.3
Desk operator job in Pickerington, OH
Patient Coordinator Location: Pickerington, OH Job Description
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:
Welcome and greet all patients and visitors whether in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Be courteous by providing attention to each patient who walks in. Everyone should be greeted with a smile and conduct should always be polite
Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR
Facilitate patient flow by notifying the provider of patients' arrival by checking the patient in to the EHR, notifying the patient of delays and communicating with patients and clinical support staff
Keeps medical office supplies adequately stocked by anticipating inventory needs, notifying the supervisor of such needs and monitoring office equipment
Maintaining a clean and sanitized reception area
Following HIPAA guidelines
Managing faxes and returning voicemails from patients
Sending outbound referrals when asked by the physician
Other tasks assigned to you from management
Experience with ModMed EHR system a plus but not required
Interpersonal Skills and Competence:
Be a good listener
Have proper phone etiquette
Maintain confidentiality
Excellent customer service skills
Demonstrates the ability to work in a fast-paced environment
Strong attention to detail
Great personality and dependability
Must approach tasks with a sense of urgency
Must be able to handle multiple tasks at once
Physical Requirements:
Professional appearance and demeanor
Specific vision abilities required by this position include close vision and distant vision.
The noise level in the work environment is usually moderate
The Patient Coordinator is frequently required to stand and walk. Must occasionally lift and/or move 10 pounds.
Schedule and Related Information:
Work schedule is Monday through Friday no Weekends
Travel to other locations may be occasionally necessary
Benefits:
Health
Dental
Vision
Life
Short term/Long term
Personal Time Off (PTO)
401k
Flexible spending account
Majors holidays paid
Minimum Qualifications:
High School Diploma or Equivalent
$26k-32k yearly est. 8d ago
V102- Virtual Front Desk Coordinator
Flywheel Software 4.3
Remote desk operator job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
:
This Virtual Front Desk Coordinator role offers the opportunity to become the welcoming voice and first point of contact for an immigration law firm serving clients in sensitive and often urgent situations. The ideal candidate brings warmth, professionalism, and clarity to every interaction, ensuring each caller feels supported and understood from the very first moment. In this position, you will help the team operate more efficiently by managing calls, directing inquiries appropriately, and gathering essential information with accuracy and care. You will thrive if you enjoy structured processes, communicate confidently in both English and Spanish, and approach each conversation with empathy and strong interpersonal awareness. If you excel in a fast‑paced environment and take pride in delivering exceptional service, this role will allow you to make a meaningful daily impact.
• Salary Range: from $1,015 USD to $1,100 USD.
Responsibilities include, but are not limited to:
Assist team members as needed to contribute to smooth daily operations.
Work efficiently in a structured environment following established processes.
Maintain confidentiality while interacting with clients and handling sensitive information.
Support the reduction of lost client opportunities by ensuring timely and attentive response to inquiries.
Answer incoming client calls with professionalism and clarity.
Conduct payment collection by contacting clients with outstanding balances and processing payments.
Gather essential caller information and record it accurately in the designated system.
Redirect calls to the appropriate department or team member.
Requirements:
Additional Job Description:
• Timezone: MST (El Paso)
• Working Hours: Monday to Friday, 9 am to 6 pm MST
• Software/Tools:
- CRM (not specified)
-VOIP: Spectrum Voice
-Other: QuickBooks
Required Skills:
•Minimum of 1 year of experience in a client-facing role, such as customer service or sales.
•Advanced/native-level English skills (both written and spoken)
•Strong customer‑facing communication skills
•High attention to detail
•Ability to handle confidential information.
• Team Interaction: Works closely with the Receptionist and the Intake Specialist for onboarding, training, and ongoing management.
•Providing administrative support preferred
•Remote work experience beneficial
Work Shift:
9:00 AM - 6:00 PM [MST][MDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
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$28k-34k yearly est. Auto-Apply 7d ago
Front Desk Receptionist (Remote)
Urbanex Pest Control
Remote desk operator job
Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We encourage cross-department collaboration and provide opportunities for career advancement. As the first point of contact for our visitors and potential employees, the receptionist plays a vital role in upholding our companys values of professionalism, integrity, and positive attitude.
Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation. We are not just building a company; we are creating a community where everyone has the opportunity to thrive.
Duties
Greeting clients, future employees, and staff with a professional and courteous demeanor and managing check-ins with efficiency.
Managing a phone system to answer calls promptly while maintaining professionalism.
Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed.
Maintaining a clean and organized reception area that reflects the companys commitment to high standards.
Assisting with administrative tasks such as filing, data entry, and preparing documents or reports.
Monitoring and ordering office supplies in collaboration with the facilities or procurement team.
Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary.
Experience
Exceptional verbal and written communication skills to handle interactions and professional correspondence.
Proficiency in using office software, including Microsoft Office, scheduling tools and Google Docs .
Must be able to type at least 50 words per minute. Test will be given during interview process.
Strong organizational skills with attention to detail for managing appointments and office tasks.
Ability to handle sensitive information with discretion and maintain confidentiality.
A high school diploma or equivalent is required.
Strong problem-solving skills and the ability to manage last-minute changes efficiently.
Join our team as a Front Desk Receptionist where your skills will contribute to an efficient workplace while providing excellent service to our clients!
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
$24k-30k yearly est. 60d+ ago
CLINIC FRONT DESK- FLOAT
Beacon Orthopaedics Sports Medicine Ltd. 3.1
Desk operator job in New Albany, OH
Job DescriptionFront DeskTravel is required to our office locations listed below.Dublin, Westerville, New Albany, Pickerington, Grove City This position is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.
Job Duties:
Greet patients as they arrive at the office
Guide patients through the OrthoNeuro registration/check in process
Create patient charts and schedule appointments for new walk-in patients
Ensure that accurate insurance and demographic information is added/updated into the computer system
Ensure required documents are accurate and included in patient charts for appointment
Ensure patient outcomes information is collected after the patient leaves
Collect required co-pays, co-insurances, and/or patient balances for patients seen each day
Post patient balances due
Balance collected funds at the end of the day and email reconciliation sheet to the Billing department
Communicate to physicians pertinent information affecting their clinic and patients
Other duties as assigned
Job Requirements:
High school degree or equivalent; or completion at a technical training institution
At least one year related experience; or equivalent combination of education and experience.
Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.
Benefits:
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
$25k-31k yearly est. 5d ago
Front Desk Receptionist (Remote)
Easy Recruiter
Remote desk operator job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities
The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to Wellstars patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practices operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.
Qualifications
Required Minimum Education:
Position requires a high school diploma or equivalent.
Required Minimum Experience:
1-2 years administrative front office experience in a physician practice or health care setting preferred.
Previous customer service experience required.
Required Skills:
Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.
Knowledge of insurance filing and requirements. Strong verbal and written communication skills.
Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.
Wed like to invite you on a career journey like no other! In return for your contributions, well help you make the most of all lifes moments on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think its pretty simple we care for our team members and our team members care for the community.
$24k-31k yearly est. 60d+ ago
PHYSICAL THERAPY FRONT DESK
Beacon Orthopaedic Partners MSO LLC
Desk operator job in Dublin, OH
Job DescriptionRehab Front Desk This position is the liaison between OrthoNeuro and patients receiving rehab services. It is responsible for the efficient operation of the front desk area and ensuring current information and patient financial responsibility is obtained from the patient.
Essential Duties and Responsibilities
Greet patient as they arrive and exit the office
Maintain charts in both the clinic and the EHR
Answer the phone and take messages with clarity
Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR
Collect copays and account balances with accurate posting of these payments in the EMR
Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians
Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc.
Driving between OrthoNeuro facilities or to business-related areas
Other duties as assigned
Certificates, Licenses, and/or Registrations
Valid Ohio Driver's license or valid driver's license from another state and ability to secure an Ohio Driver's License within 30 days of assuming this job. Must maintain in force at all times personal automobile liability insurance coverage at levels acceptable to the company.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must pass a pre-employment criminal background check and drug screen. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred
Education and/or Experience
High school diploma or equivalent
At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred
Benefits:
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
$24k-31k yearly est. 8d ago
Security Officer - Front Desk Receptionist
Job Listingsallied Universal
Desk operator job in West Jefferson, OH
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Front Desk Receptionist in West Jefferson, OH, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a leading manufacturing and industrial location, you will be the first point of contact for employees and visitors. Your role involves monitoring entry points, verifying credentials, and providing exceptional customer service while maintaining a professional presence. You will help to deter security-related incidents by remaining attentive and approachable, supporting a positive environment that reflects our values of teamwork, integrity, and putting people first.
Position Type: Part Time
Pay Rate: $16.00 / Hour
Job Schedule:
Day
Time
Sat
02:00 PM - 10:30 PM
Sun
02:00 PM - 10:30 PM
Why Join Us:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
What You'll Do:
Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
Monitor and control access to the facility, verifying identification and/or credentials of employees, visitors, and vendors entering the location.
Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
Maintain a visible presence at the front desk to help to deter unauthorized entry and/or suspicious activity.
Document and report security-related incidents, unusual activities, and/or emergencies according to site guidelines.
Assist with visitor management, including registration and directing guests to appropriate areas within the facility.
Support emergency response activities as directed, coordinating with site personnel and Allied Universal management as needed.
Minimum Requirements:
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ********************
Requisition ID 2026-1517887
$16 hourly Auto-Apply 1d ago
Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio
Jeff Wyler Automotive Family 4.5
Desk operator job in Dublin, OH
Build Your Career Where Excellence Is the Standard We are hiring for Front Desk Receptionist and Client Concierge! at The Wyler Collection | Dublin, Ohio
The Wyler Collection, Dublin, Ohio is a premier automotive destination, representing the finest in automotive luxury. We are not just selling cars; we are curating an experience. Our state-of-the-art facility caters to a discerning clientele who expect only the best service from the moment they walk through our doors. We are currently looking for a polished, professional, and welcoming Front Desk Receptionist to join our team and act as the Client Concierge.
Job Summary
As the first point of contact, you will create a welcoming, professional, and luxurious atmosphere. The ideal candidate is energetic, highly organized, and passionate about providing a world-class experience. You will manage high-volume phone lines, greet guests, assist with scheduling, and support our sales and service departments and does assist with cashier duties.
Greet & Host: Warmly welcome all clients into the showroom, offering refreshments, and guiding them to the appropriate department.
Phone Management: Professionally manage a high-volume, multi-line switchboard, directing calls and taking detailed messages.
Customer Experience: Act as a "Concierge," ensuring the waiting lounge and showroom are immaculate and welcoming at all times.
Support Services: Assist sales and service teams with clerical duties, including scanning, filing, and managing client appointments.
Cashier Duties: Safely process customer payments for service or sales transactions.
What We Offer
Competitive compensation based on experience
Comprehensive medical, dental, and vision insurance.
401(k) and Paid time off and holidays.
Employee discounts on products & services.
A luxury, modern, and pleasant work environment.
Ready to start your career with a team that values excellence? Apply today!
INDSJMU
Qualifications
Qualifications
Experience: 3+ years of experience in a receptionist, concierge, or high-end retail/hospitality role preferred.
Presentation: Exceptional grooming and professional demeanor appropriate for a luxury brand.
Communication: Excellent verbal and written communication skills.
Tech Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn software.
Multitasking: Proven ability to remain calm and efficient in a fast-paced, high-volume environment.
Availability: Willingness to work flexible hours, including Saturdays.
$25k-30k yearly est. 1d ago
Front Desk Receptionist/ Scheduler Full Time
United Surgical Partners International
Desk operator job in Westerville, OH
Onyx and Pearl Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Onyx and Pearl Surgical Suites! Onyx and Pearl Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/ Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist/ Scheduler at Onyx and Pearl Surgical Suites
The Front Desk Receptionist/ Scheduler interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Some later evenings required. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$24k-31k yearly est. 11d ago
Front Desk Receptionist
Nivea Hospitality
Desk operator job in Marysville, OH
Job DescriptionJoin our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
$14 hourly 30d ago
Front Desk Coordinator
Dental Office
Desk operator job in Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
INDHRTC01