Desk service coordinator vs department coordinator

The differences between desk service coordinators and department coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a department coordinator. Additionally, a department coordinator has an average salary of $44,673, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a department coordinator are customer service, patients, and patient care.

Desk service coordinator vs department coordinator overview

	Desk Service Coordinator	Department Coordinator
Yearly salary	$34,995	$44,673
Hourly rate	$16.82	$21.48
Growth rate	-4%	-8%
Number of jobs	60,000	67,423
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a department coordinator do?

A department coordinator is responsible for supporting business operations and management tasks to ensure that the company meets its daily operational goals and objectives. Department coordinators coordinate the project progress of each department and maintain the adequate allocation of funds and resources to perform operations timely and efficiently. They also negotiate contracts with suppliers and vendors for materials that are essential for company products and processes. A department coordinator must have excellent communication and organizational skills, especially in writing reports, attending meetings, and handling clients' inquiries and concerns.

Desk service coordinator vs department coordinator salary

Desk service coordinators and department coordinators have different pay scales, as shown below.

	Desk Service Coordinator	Department Coordinator
Average salary	$34,995	$44,673
Salary range	Between $27,000 And $45,000	Between $32,000 And $61,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	GLG
Best paying industry	-	Finance

Differences between desk service coordinator and department coordinator education

There are a few differences between a desk service coordinator and a department coordinator in terms of educational background:

	Desk Service Coordinator	Department Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs department coordinator demographics

Here are the differences between desk service coordinators' and department coordinators' demographics:

	Desk Service Coordinator	Department Coordinator
Average age	47	47
Gender ratio	Male, 28.8% Female, 71.2%	Male, 30.3% Female, 69.7%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between desk service coordinator and department coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Department coordinator example responsibilities.

Manage RFP process; act as key liaison for corporate clients and corporate sales director.
Manage hotel database, Delphi, including assigning ballroom for events, issuing contracts and arranging menus.
Manage end-to-end request for proposal (RFP) process; from client presentation creation to demonstration via on-site or WebEx.
Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
Administer, organize, and file patient paperwork including HIPAA forms.
Facilitate bi-rotational meetings on various healthcare topics which includes HIPAA and culture of safety.

Desk service coordinator vs department coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common department coordinator skills

Customer Service, 20%
Patients, 20%
Patient Care, 8%
Data Entry, 6%
Payroll, 5%
PowerPoint, 5%

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Desk Service Coordinator
Desk Service Coordinator vs Department Coordinator

Updated January 8, 2025

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