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Deskside support specialist vs application support specialist

The differences between deskside support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside support specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $52,580 average annual salary of a deskside support specialist.

The top three skills for a deskside support specialist include troubleshoot, deskside support and tcp ip. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Deskside support specialist vs application support specialist overview

Deskside Support SpecialistApplication Support Specialist
Yearly salary$52,580$81,820
Hourly rate$25.28$39.34
Growth rate10%10%
Number of jobs117,307118,322
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 63%
Average age4242
Years of experience22

Deskside support specialist vs application support specialist salary

Deskside support specialists and application support specialists have different pay scales, as shown below.

Deskside Support SpecialistApplication Support Specialist
Average salary$52,580$81,820
Salary rangeBetween $45,000 And $60,000Between $52,000 And $127,000
Highest paying City-Cupertino, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between deskside support specialist and application support specialist education

There are a few differences between a deskside support specialist and an application support specialist in terms of educational background:

Deskside Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 63%
Most common majorInformation TechnologyBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Deskside support specialist vs application support specialist demographics

Here are the differences between deskside support specialists' and application support specialists' demographics:

Deskside Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 89.0% Female, 11.0%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside support specialist and application support specialist duties and responsibilities

Deskside support specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Assist with CISCO VoIP phone system.
  • Install images via SCCM server.
  • Assist in regular preventive maintenance of floor workstations and laptops.
  • Provide onsite support for all LAN and pc-base applications offer by the firm.
  • Designate VIP technician, troubleshooting all VIP tickets and ensuring all tickets meet service level agreements.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Deskside support specialist vs application support specialist skills

Common deskside support specialist skills
  • Troubleshoot, 14%
  • Deskside Support, 8%
  • Tcp Ip, 7%
  • LAN, 7%
  • Technical Support, 6%
  • Customer Satisfaction, 6%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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